Assistant Manager

Assistant Manager

South Shields Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the team, manage daily operations, and enhance guest experiences.
  • Company: Join KFC, a beloved brand serving iconic chicken since 1939.
  • Benefits: Enjoy bonuses, extra holidays, free meals, gym discounts, and wellbeing support.
  • Why this job: Be part of a vibrant community where your individuality is celebrated and potential is nurtured.
  • Qualifications: Previous team management experience and strong interpersonal skills are essential.
  • Other info: KFC values diversity and encourages applications from all backgrounds.

The predicted salary is between 24000 - 36000 £ per year.

Assistant restaurant general manager

Welcome to KFC. Home of the real ones.

We sell the world’s best chicken. We’ve done it for a long old time — since 1939, when the idea of finger lickin’ good chicken popped into our Colonel’s head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago.

People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day — building our own community, as we serve our original recipe chicken to the ones we’re in.

In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere.

If you join our team, we only ask one thing. That you be you.

Because that makes us, us.

Sounds good? Great. Here’s more about the job.

About the role

Support the team, take charge of the day-to-day, and help hit those performance goals while ensuring your team doesn’t just meet expectations, but crushes them. Own the operations, the atmosphere, and the guest experience, helping everything run smoothly and creating a place where both guests and the team feel right at home.

What will you spend your time doing?

  • Support like a leader. Assist in taking ownership of the restaurant — help drive performance, hit goals, and keep the vibe alive.
  • Help build a dream team. Train, coach, and motivate your crew to not only meet standards but go beyond them.
  • Hit those targets. Own your KPIs, support the team, and make sure every shift delivers what’s expected.
  • Keep everything running smooth. Stay on top of the admin — from rosters to stock, you help ensure the behind-the-scenes work is solid.
  • Make every guest feel special. Assist in turning first-timers into regulars with moments that keep them coming back.

What we’d love from you :

  • You lead by example. You’ve helped manage teams before and know how to bring out the best in others.
  • You understand people. You support building strong teams, handle tough convos, and make sure everyone feels valued.
  • You keep things running. You help ensure smooth operations — efficient, clean, compliant — even when things get hectic.

Keeping it real

We don’t hire staff — we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we’ll always encourage you to add your perspective.

See, at KFC, everyone’s welcome — whatever your background, and whatever future you’re creating. We’ll look out for you because you’re one of us, not because you work for us. We’ll invest in your potential, because it’s what we’ve always done. But most of all, we’ll give you the freedom to be you, wherever (and whoever) you happen to be.

What’s in it for you :

  • Pay rate :
  • Quarterly BONUS that rewards the hustle
  • Extra holiday – more time to recharge
  • Life assurance – we’ve got you covered
  • Free chicken & chips every shift
  • 25% staff discount
  • Gym discounts to keep you moving
  • 200+ high street perks & cashback
  • Wellbeing support that actually helps

KFC for everyone :

Whoever you are and wherever you’re from, KFC is a place where you can bring the real you to work. We’re here to support you in being yourself, whether you work with us, or are trying to.

Our promise is this :

to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity to work here. We don’t just welcome, we encourage applications from underrepresented groups in all industries.

If you’d like any additional support with

your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements — just let us know. We’ll be there to help you be the real you.

Ready?

We hope so. If you’re ready to be part of our community, now’s the time to apply.

Worried you aren’t ticking all the boxes? Don’t – we’d still love to hear from you.

We do things a little differently here. Some of our restaurants are run by KFC directly (that’s our Equity team), while others are owned by our awesome Franchise partners. So, things like benefits might vary a bit depending on where you work – but the heart, the culture, and that finger lickin’ feeling? That’s the same wherever you join us.

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Assistant Manager employer: Area 5- Claire Jones

At KFC, we pride ourselves on being more than just a workplace; we are a community that values individuality and ambition. As an Assistant Manager, you will enjoy a vibrant work culture that encourages personal growth, offers competitive benefits like quarterly bonuses and extra holiday, and provides opportunities to develop your leadership skills while making a real impact on both your team and our guests. Join us in creating memorable experiences and be part of a brand that has been serving delicious chicken since 1939.
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Contact Detail:

Area 5- Claire Jones Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Manager

✨Tip Number 1

Familiarise yourself with KFC's values and culture. Understanding their commitment to individuality and community will help you align your responses during interviews, showcasing how you embody these principles.

✨Tip Number 2

Prepare examples from your past experiences where you've successfully led a team or improved operations. Highlighting specific achievements can demonstrate your capability to support and motivate others effectively.

✨Tip Number 3

Research common challenges faced in the restaurant industry, particularly in fast-paced environments like KFC. Being able to discuss solutions or strategies you've implemented in similar situations can set you apart.

✨Tip Number 4

Network with current or former KFC employees if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.

We think you need these skills to ace Assistant Manager

Leadership Skills
Team Management
Coaching and Training
Performance Management
Customer Service Excellence
Operational Efficiency
Communication Skills
Problem-Solving Skills
Time Management
Administrative Skills
Conflict Resolution
Adaptability
Motivational Skills
Attention to Detail

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of an Assistant Manager at KFC. Highlight your relevant experience in managing teams and driving performance in your application.

Tailor Your CV: Customise your CV to reflect the skills and experiences that align with KFC's values and the job description. Emphasise your leadership abilities, team-building experience, and operational management skills.

Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and passion for the role. Use it to explain why you want to work at KFC and how you can contribute to their community-focused culture.

Showcase Your People Skills: In your application, provide examples of how you've successfully managed teams and created a positive atmosphere. KFC values individuals who understand people and can motivate others, so make sure to highlight these experiences.

How to prepare for a job interview at Area 5- Claire Jones

✨Show Your Leadership Skills

As an Assistant Manager, you'll need to demonstrate your ability to lead and motivate a team. Share specific examples from your past experiences where you successfully managed a team, resolved conflicts, or improved performance.

✨Understand the Brand

Familiarise yourself with KFC's history, values, and what makes their chicken special. Showing that you understand and appreciate the brand will help you connect with the interviewers and show your enthusiasm for the role.

✨Prepare for Situational Questions

Expect questions that assess how you would handle various scenarios in the restaurant environment. Think about times you've dealt with difficult customers or managed a busy shift, and be ready to discuss your approach and outcomes.

✨Emphasise Team Building

KFC values strong teams, so highlight your experience in training and developing staff. Discuss how you've built rapport with team members and created a positive work atmosphere, as this aligns with their focus on community and support.

Assistant Manager
Area 5- Claire Jones
Location: South Shields
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