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- Tasks: Serve delicious fish and chips while ensuring exceptional customer experiences.
- Company: Join a family-run business passionate about sustainability and community.
- Benefits: Flexible hours, staff discounts, career progression, and online training to boost your CV!
- Why this job: Become a fish and chip superhero and make customers smile every day.
- Qualifications: Enthusiasm for great service and willingness to learn; previous experience is a plus.
- Other info: Be part of a caring team with a rich history and commitment to the environment.
The predicted salary is between 7 - 12 £ per hour.
We want every customer to have an amazing experience, every time they visit. That means a smiley face serving delicious sustainably sourced fish and chips. As a team member you’ll make our customers fish and chip dreams come true, offering exceptional customer service by following our core values and behaviours.
Team Members are responsible at all times for the staff they are working with by ensuring each other’s safety by following the company’s health and safety procedures as laid out in their staff induction. They are mainly responsible for serving customers, maintaining standards of food quality, store cleanliness and till work. Team Members are the main face for the Company therefore must always maintain a high level of quality, service and cleanliness, taking care to ensure total customer satisfaction. The role would involve a mixture of day and evening shifts including weekends, depending on the business needs.
Main Responsibilities:- To ensure we go above and beyond for our customers by ensuring they are served in a polite, professional manner
- Assembling orders for takeaway, Click & Collect and Delivery via our 'My Chippy' app
- Assisting Managers and Fryers to prepare food
- Supporting good food hygiene practices
- Supporting best practice for Health & Safety
- Willingness to learn and grow
- An enthusiastic approach to deliver great service and a drive for customer satisfaction
- Feel at ease to interact with customers
- Previous experience in a similar environment would be an advantage
- Opportunities for career progression
- Recognition rewards
- Online training and personal development, a great way to improve your CV!
- Staff discounts
- Flexible working options
- 28 days holiday, inclusive of bank holidays
Team Member employer: AREA 3 - South & North Essex
Contact Detail:
AREA 3 - South & North Essex Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member
✨Tip Number 1
Get to know FishnChickn! Familiarise yourself with their values and mission. When you walk in for an interview, show that you’re not just another candidate but someone who genuinely cares about their commitment to sustainability and customer satisfaction.
✨Tip Number 2
Practice your customer service skills! Since you'll be the face of the company, think about how you can make every interaction memorable. Role-play with a friend or family member to get comfortable with handling different customer scenarios.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look presentable and professional when you show up for your interview. A neat appearance reflects your enthusiasm for the role and respect for the company.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the FishnChickn family. Let’s make those fish and chip dreams come true together!
We think you need these skills to ace Team Member
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know how much you love making customers happy! Share any experiences where you've gone the extra mile to ensure someone had a great time. We want to see that enthusiasm shine through!
Highlight Your Team Spirit: As a Team Member, you'll be working closely with others, so it's important to show us that you're a team player. Mention any past experiences where you collaborated with colleagues to achieve a common goal or support each other.
Keep It Clean and Professional: Make sure your application is tidy and well-organised. Use clear language and check for any spelling or grammar mistakes. A polished application reflects your attention to detail, which is super important in our business!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our Fish’n’Chick’n family!
How to prepare for a job interview at AREA 3 - South & North Essex
✨Know the Company
Before your interview, take some time to learn about FishnChickn's history and values. Understanding their commitment to sustainability and customer satisfaction will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Show Your Enthusiasm
As a Team Member, a positive attitude is key! During the interview, express your enthusiasm for providing great customer service. Share examples of how you've gone above and beyond for customers in the past, as this aligns perfectly with what they’re looking for.
✨Demonstrate Team Spirit
Since teamwork is crucial in this role, be prepared to discuss your experience working in a team environment. Highlight instances where you supported your colleagues or contributed to a positive work atmosphere, showing that you can help maintain the high standards FishnChickn values.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about opportunities for career progression or how they support staff development. This shows that you’re not just looking for a job, but are genuinely interested in growing with the company.
