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- Tasks: Serve delicious fish and chips while ensuring customer satisfaction and store cleanliness.
- Company: Join a vibrant team at Churchill / FishnChickn, known for its friendly atmosphere.
- Benefits: Enjoy flexible hours, staff discounts, and opportunities for career progression.
- Why this job: Make customers' fish and chip dreams come true in a fun, dynamic environment.
- Qualifications: Enthusiasm for great service and a willingness to learn are key.
- Other info: Perfect for students seeking part-time work with excellent training and development.
The predicted salary is between 7 - 16 £ per hour.
We want every customer to have an amazing experience, every time they visit. That means a smiley face serving delicious sustainably sourced fish and chips. As a team member you'll make our customers' fish and chip dreams come true, offering exceptional customer service by following our core values and behaviours.
Team Members are responsible at all times for the staff they are working with by ensuring each other's safety by following the company's health and safety procedures as laid out in their staff induction. They are mainly responsible for serving customers, maintaining standards of food quality, store cleanliness and till work. Team Members are the main face for the Company therefore must always maintain a high level of quality, service and cleanliness, taking care to ensure total customer satisfaction.
The role would involve a mixture of day and evening shifts including weekends, depending on the business needs.
Main Responsibilities:- To ensure we go above and beyond for our customers by ensuring they are served in a polite, professional manner
- Assembling orders for takeaway, Click Collect and Delivery via our 'My Chippy' app
- Assisting Managers and Fryers to prepare food
- Supporting good food hygiene practices
- Supporting best practice for Health Safety
- Willingness to learn and grow
- An enthusiastic approach to deliver great service and a drive for customer satisfaction
- Feel at ease to interact with customers
- Previous experience in a similar environment would be an advantage
- Opportunities for career progression
- Recognition rewards
- Online training and personal development, a great way to improve your CV
- Staff discounts
- Flexible working options
- 28 days holiday, inclusive of
Team Member in Cambourne employer: AREA 2 – North
Contact Detail:
AREA 2 – North Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member in Cambourne
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Churchill / FishnChickn. Understand their values and what makes them tick. This way, you can show them you're not just another candidate but someone who genuinely cares about their mission.
✨Tip Number 2
Practice your customer service skills! Since you'll be the face of the company, think about how you can go above and beyond for customers. Maybe role-play with a friend or family member to get comfortable with handling different scenarios.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look presentable and professional. It shows that you take the opportunity seriously and are ready to represent the brand well.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It shows initiative and gives you a better chance of standing out. Plus, you can easily keep track of your application status!
We think you need these skills to ace Team Member in Cambourne
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show enthusiasm and a friendly tone. Remember, we’re all about creating amazing experiences for our customers!
Tailor Your Application: Make sure to tailor your application to the role of Team Member. Highlight any relevant experience you have in customer service or food preparation. We love seeing how your skills align with our core values and behaviours!
Keep It Clear and Concise: While we want to know all about you, it’s important to keep your application clear and to the point. Use bullet points if necessary, and make sure to proofread for any typos. A tidy application reflects your attention to detail!
Apply Through Our Website: We encourage you to apply through our website for the best chance of success! It’s super easy and ensures your application goes directly to us. Plus, you’ll get to explore more about what we do and our amazing team!
How to prepare for a job interview at AREA 2 – North
✨Know the Company Values
Before your interview, take some time to research Churchill / FishnChickn's core values and behaviours. Understanding what they stand for will help you align your answers with their expectations and show that you're genuinely interested in being part of their team.
✨Practice Customer Interaction Scenarios
Since the role is all about exceptional customer service, think of a few scenarios where you might need to handle different types of customers. Practising how you would respond can help you feel more confident during the interview and demonstrate your ability to provide great service.
✨Highlight Your Team Spirit
As a Team Member, you'll be working closely with others, so it's important to showcase your teamwork skills. Prepare examples from past experiences where you've successfully collaborated with colleagues or helped maintain a positive work environment.
✨Show Enthusiasm for Learning
The job description mentions a willingness to learn and grow, so make sure to express your eagerness to develop new skills. Share any relevant experiences where you've taken the initiative to learn something new, whether it's in a previous job or through personal interests.
