Team Leader

Team Leader

Darlington Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead shifts, coach your team, and ensure top-notch customer service.
  • Company: Join KFC, a global leader in delicious chicken since 1952.
  • Benefits: Enjoy flexible schedules, cross-training, and opportunities for qualifications.
  • Why this job: Be part of a fun, energetic team that values originality and personal growth.
  • Qualifications: No specific experience needed; just bring your passion and leadership skills.
  • Other info: We celebrate diversity and support neurodiverse applicants.

The predicted salary is between 24000 - 36000 £ per year.

Team
leader
Welcome to KFC. Home of the real ones.

We
sell the world’s best chicken. We’ve done it for a long old time — since 1939,
when the idea of
finger lickin’ good chicken popped into our Colonel’s head. Now, we proudly
serve 1000+ communities across the UK and Ireland, bringing the grit, pride and
iconic reputation that started in Kentucky all those years ago.

People who are
original. Individual. Fresh. We come to work to be ourselves, and to make
something of ourselves. We bring the graft and the laughs every day — building
our own community, as we serve our original recipe chicken to the ones we’re
in.

In our place, ambition grows. Careers build.
Potential goes further. Our doors are open, and they can take you anywhere.

If you join our team, we only ask one thing.
That you be you.

Because that makes us, us.

Sounds good? Great. Here’s more about the job.

About the role

You’ll be right there on the floor, leading the team, keeping things
running smooth, and making sure every guest leaves happy. It’s about setting
the pace, lifting the vibe, and getting stuck in to make every shift count.


What
will you spend your time doing?

  • Lead from the front. You’ll get stuck in with the team, setting the pace and driving the
    restaurant to hit targets and smash expectations.
  • Build your crew up. You’ll coach, support, and celebrate your team—making sure everyone
    grows, learns, and brings their best to every shift.
  • Keep it running smooth. From stock checks to shift plans, you’ll help keep things ticking
    behind the scenes so the front runs like clockwork.


What we\’d love from you:

  • A natural leader. You’ve got experience managing teams—and you know how to bring out the
    best in people when it counts.
  • People person, through and through. You create a buzz, lift others up, and know how to keep the crew happy
    and focused.
  • Cool under pressure. Things can move fast—you stay calm, think sharp, and make smart calls
    when it matters.


Keeping it real

We don’t hire staff — we hire people. People
with real lives and aspirations, building real careers. Each of us has
something special to add to the mix we call work, and we’ll always encourage
you to add your perspective.

See, at KFC, everyone’s welcome — whatever
your background, and whatever future you’re creating. We’ll look out for you
because you’re one of us, not because you work for us. We’ll invest in your
potential, because it’s what we’ve always done. But most of all, we’ll give you
the freedom to be you, wherever (and whoever) you happen to be.

What’s
in it for you:

We offer
benefits that make your life that little bit easier, because we know the juggle
is real.

  • Pay
    rate:
  • Take the first step toward a rewarding leadership career.
  • Free
    food and drink on shift
  • 25%
    staff discount

KFC for
everyone:

Whoever you are
and wherever you’re from, KFC is a place where you can bring the real
you to work. We’re here to support you in being yourself, whether you work with
us, or are
trying to.

Our promise is this: every person who applies
to a role at KFC, regardless of age, background, ethnicity, gender, ability,
religion or sexual orientation, will have an equal opportunity
to work here. We don’t just welcome, we encourage applications from
underrepresented groups in all industries.

If you’d like any additional support with
your application, have a disability or condition that may affect your
performance during the recruitment process, or have any other requirements —
just let us know. We’ll be
there to help you be the real you.

Ready?
We hope so. If
you’re ready to be part of our community, now’s the time to apply.

Worried you aren’t ticking all the
boxes? Don’t – we’d still love to hear from you.

Team Leader employer: Area 2 - Neil Hurst

At KFC, we pride ourselves on being an exceptional employer that values the individuality and potential of every team member. Our vibrant work culture fosters empowerment and collaboration, ensuring that as a Team Leader, you will not only develop essential managerial skills but also enjoy flexible schedules and opportunities for cross-training and qualifications. Join us in creating a fun and rewarding environment where your passion and energy can truly shine, making a difference in the lives of our customers and your colleagues alike.
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Contact Detail:

Area 2 - Neil Hurst Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Team Leader

✨Tip Number 1

Show your passion for leadership! When you meet with the hiring team, share specific examples of how you've motivated and empowered your previous teams. This will demonstrate that you embody the qualities KFC values in a Team Leader.

✨Tip Number 2

Familiarise yourself with KFC's core values and culture. Understanding their commitment to originality and customer service will help you align your responses during interviews, showcasing that you're a perfect fit for their team.

✨Tip Number 3

Prepare to discuss your experience with day-to-day operations in a fast-paced environment. Highlight any relevant skills in food preparation, inventory management, or customer service to show you can handle the responsibilities of a Team Leader.

✨Tip Number 4

Network with current or former KFC employees if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview and understanding what it takes to succeed at KFC.

We think you need these skills to ace Team Leader

Leadership Skills
Team Coordination
Effective Communication
Customer Service Excellence
Problem-Solving Skills
Time Management
Inventory Management
Food Safety Knowledge
Coaching and Mentoring
Adaptability
Conflict Resolution
Motivational Skills
Attention to Detail
Continuous Learning Mindset

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Team Leader at KFC. Highlight your leadership skills and experience in your application to show how you can empower and motivate a team.

Tailor Your CV: Customise your CV to reflect the qualities KFC is looking for. Emphasise your experience in customer service, team management, and any relevant skills that align with the job description.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Use specific examples from your past experiences that demonstrate your ability to lead a team and provide exceptional customer service.

Show Your Personality: KFC values originality and personality. Let your unique traits shine through in your application. Share your story and what makes you a great fit for their team culture.

How to prepare for a job interview at Area 2 - Neil Hurst

✨Show Your Leadership Skills

As a Team Leader, it's crucial to demonstrate your ability to lead and empower others. Share examples from your past experiences where you successfully motivated a team or resolved conflicts, showcasing your leadership style.

✨Emphasise Customer Service

KFC values exceptional customer service, so be prepared to discuss how you've handled customer interactions in the past. Highlight any specific instances where you went above and beyond to ensure customer satisfaction.

✨Be Ready to Discuss Operations

Familiarise yourself with the day-to-day operations of a restaurant. Be ready to talk about food preparation, inventory management, and maintaining cleanliness, as these are key responsibilities for the role.

✨Demonstrate a Learning Mindset

KFC appreciates candidates who embrace feedback and are eager to learn. Share examples of how you've taken constructive criticism in the past and used it to improve your skills or performance.

Team Leader
Area 2 - Neil Hurst
Location: Darlington
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