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- Tasks: Lead a dynamic housekeeping team to ensure top-notch cleanliness across 16 properties.
- Company: Join a vibrant hospitality company focused on excellence and guest satisfaction.
- Benefits: Enjoy a full-time role with competitive pay and the chance to work remotely.
- Why this job: Make a real impact in hospitality while developing your leadership skills.
- Qualifications: Experience in housekeeping leadership and strong organisational skills required.
- Other info: Flexible working hours with opportunities for growth in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
The Head Housekeeper plays a pivotal leadership role in ensuring the smooth, efficient, and high-quality housekeeping operation across our 16 self-catering properties. This is a hands-on, proactive position suited to someone who thrives in a dynamic hospitality environment, can manage a small housekeeping team that expands in size between April and October, and maintains exceptional standards.
You will be responsible for creating and managing staff rotas, overseeing stock levels, and ensuring both are maintained within departmental budget constraints. Through effective planning, quality control, and strong team leadership, you will support a guest experience that stands out for excellence and attention to detail.
Key Responsibilities- Leadership
- Lead, motivate, and supervise a small housekeeping team, ensuring consistent performance and adherence to standards
- Train new staff in cleaning protocols, presentation standards, and company procedures
- Conduct property inspections and quality control checks
- Operations & Scheduling
- Create weekly and daily cleaning schedules to meet occupancy demands across the property portfolio
- Ensure a smooth 7-day operation through effective planning and team coordination
- Standards & Quality
- Maintain high standards of cleanliness, hygiene, and presentation in all accommodations and shared areas
- Develop and update housekeeping protocols, checklists, and procedures
- Stock & Inventory Management
- Track linen, cleaning supplies, and guest amenities, and order stock as required
- Manage relationships with suppliers and oversee deliveries
- Health, Safety & Compliance
- Ensure compliance with health and safety regulations, COSHH, and company policies
- Maintain accurate records of cleaning tasks, inspections, and maintenance issues
- Guest Experience
- Work closely with the guest services team to ensure timely preparation of properties
- Respond to guest-related housekeeping requests or issues promptly and professionally
- Proven experience in housekeeping leadership, ideally within multi-unit accommodation
- Strong organisational and time-management skills
- Excellent attention to detail with the ability to maintain high standards under pressure
- Good communication and team-management skills
- Ability to work independently and make confident decisions
- Comfortable working weekends
Head Housekeeper in London employer: Ardtornish Estate Co
Contact Detail:
Ardtornish Estate Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Housekeeper in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Head Housekeeper role. Personal recommendations can make all the difference, so don’t be shy about asking for introductions.
✨Tip Number 2
Prepare for interviews by researching the company and its properties. Familiarise yourself with their standards and values, and think about how your experience aligns with their needs. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Showcase your leadership skills during interviews. Be ready to share examples of how you've motivated teams and maintained high standards in previous roles. We want to see that you can lead a team effectively, especially in a busy environment!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Head Housekeeper in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Head Housekeeper role. Highlight your leadership experience and any relevant skills that match the job description. We want to see how you can bring your unique flair to our housekeeping team!
Showcase Your Experience: When detailing your past roles, focus on your achievements in housekeeping management. Use specific examples that demonstrate your ability to maintain high standards and lead a team effectively. This will help us see how you can contribute to our operations.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to understand your qualifications and enthusiasm for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Ardtornish Estate Co
✨Know Your Stuff
Before the interview, make sure you’re familiar with the specific housekeeping standards and protocols relevant to the role. Brush up on your knowledge of health and safety regulations, COSHH, and how to maintain high cleanliness standards. This will show that you’re serious about the position and ready to hit the ground running.
✨Showcase Your Leadership Skills
As a Head Housekeeper, you'll be leading a team, so be prepared to discuss your leadership style. Think of examples where you've motivated a team or handled challenges effectively. Highlight your experience in training staff and maintaining performance standards, as this is crucial for the role.
✨Be Ready to Talk Operations
Since you'll be creating schedules and managing stock levels, come prepared with examples of how you've successfully managed operations in the past. Discuss your approach to planning and coordinating tasks, especially during peak seasons. This will demonstrate your organisational skills and ability to adapt to changing demands.
✨Emphasise Guest Experience
The guest experience is key in hospitality, so be ready to share how you’ve contributed to it in previous roles. Talk about how you’ve responded to guest requests or resolved issues promptly. Showing that you understand the importance of guest satisfaction will set you apart from other candidates.
