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- Tasks: Lead a dynamic housekeeping team to maintain high standards across 16 self-catering properties.
- Company: Join a supportive team in a beautiful remote location.
- Benefits: Enjoy 32 days annual leave, tied accommodation, and training opportunities.
- Why this job: Make a real impact on guest experiences in a stunning Scottish setting.
- Qualifications: Proven leadership in housekeeping and strong organisational skills required.
- Other info: Flexible working schedule with varied daily tasks.
The predicted salary is between 30000 - 42000 £ per year.
The Head Housekeeper plays a pivotal leadership role in ensuring the smooth, efficient, and high-quality housekeeping operation across our 16 self-catering properties. This is a hands-on, proactive position suited to someone who thrives in a dynamic hospitality environment, can manage a small housekeeping team that expands in size between April and October, and maintains exceptional standards.
You will be responsible for creating and managing staff rotas, overseeing stock levels, and ensuring both are maintained within departmental budget constraints. Through effective planning, quality control, and strong team leadership, you will support a guest experience that stands out for excellence and attention to detail.
Key Responsibilities- Leadership
- Lead, motivate, and supervise a small housekeeping team, ensuring consistent performance and adherence to standards
- Train new staff in cleaning protocols, presentation standards, and company procedures
- Conduct property inspections and quality control checks
- Operations & Scheduling
- Create weekly and daily cleaning schedules to meet occupancy demands across the property portfolio
- Ensure a smooth 7-day operation through effective planning and team coordination
- Standards & Quality
- Maintain high standards of cleanliness, hygiene, and presentation in all accommodations and shared areas
- Develop and update housekeeping protocols, checklists, and procedures
- Stock & Inventory Management
- Track linen, cleaning supplies, and guest amenities, and order stock as required
- Manage relationships with suppliers and oversee deliveries
- Health, Safety & Compliance
- Ensure compliance with health and safety regulations, COSHH, and company policies
- Maintain accurate records of cleaning tasks, inspections, and maintenance issues
- Guest Experience
- Work closely with the guest services team to ensure timely preparation of properties
- Respond to guest-related housekeeping requests or issues promptly and professionally
- Proven experience in housekeeping leadership, ideally within multi-unit accommodation
- Strong organisational and time-management skills
- Excellent attention to detail with the ability to maintain high standards under pressure
- Good communication and team-management skills
- Ability to work independently and make confident decisions
- Comfortable working weekends and bank holidays as part of a rotating schedule
- Full UK driving licence essential
- 32 days annual leave
- Tied accommodation
- Training and development opportunities
- Supportive and friendly team environment
- Beautiful remote working environment with varied daily tasks
Express your interest by email to Kathryn McLaughlin, Operations Manager at kathryn@ardtornish.co.uk Or call Tel:01967 421288
Head Housekeeper employer: Ardtornish Estate Co
Contact Detail:
Ardtornish Estate Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Housekeeper
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Head Housekeeper role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its properties. Familiarise yourself with their standards and values, so you can showcase how your experience aligns perfectly with what they’re looking for. Confidence is key!
✨Tip Number 3
Don’t underestimate the power of a follow-up! After an interview, shoot a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website for the best chance at landing that dream job! We love seeing applications come directly from motivated candidates who are eager to join our team. Plus, it makes it easier for us to keep track of your application!
We think you need these skills to ace Head Housekeeper
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your leadership experience in housekeeping and any relevant achievements that show you can maintain high standards.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for the Head Housekeeper role. Share specific examples of how you've led teams and managed operations effectively in the past.
Showcase Your Attention to Detail: Since this role requires exceptional attention to detail, make sure your application is free from typos and errors. A polished application reflects your commitment to quality.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Ardtornish Estate Co
✨Know Your Stuff
Before the interview, make sure you’re familiar with the key responsibilities of a Head Housekeeper. Brush up on your knowledge of housekeeping protocols, quality control checks, and how to manage a team effectively. This will show that you’re not just interested in the role but also prepared for it.
✨Showcase Your Leadership Skills
Be ready to discuss your experience in leading a housekeeping team. Prepare examples of how you've motivated staff, handled challenges, or improved standards in previous roles. This is your chance to demonstrate that you can lead a team to maintain high cleanliness and presentation standards.
✨Plan for the Unexpected
Since this role involves managing a dynamic environment, think about how you would handle unexpected situations, like last-minute guest requests or staffing shortages. Share specific strategies you’ve used in the past to ensure smooth operations even under pressure.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about the current challenges the housekeeping team faces or how success is measured in this role. This shows your genuine interest in the position and helps you understand if it’s the right fit for you.
