At a Glance
- Tasks: Lead and develop waste collection services, ensuring efficient and customer-focused delivery.
- Company: Join Ards and North Down Borough Council, a supportive and progressive workplace.
- Benefits: Enjoy 35-41 days annual leave, health benefits, and a generous pension scheme.
- Other info: Flexible working hours and opportunities for professional development await you.
- Why this job: Make a real impact on your community while driving service performance and innovation.
- Qualifications: Degree or 3 years relevant experience in waste management required.
The predicted salary is between 52413 - 55611 £ per year.
As Waste Collection Services Manager, you will lead and develop the Councils waste collection services across the Borough, ensuring safe, efficient and customer-focused delivery for households, businesses, recycling and bulky waste collections. You will play a key role in driving service performance, leading continuous improvement, and ensuring compliance with statutory and Council requirements, while managing people, budgets, resources and operational infrastructure to support wider corporate and directorate objectives.
Please note this is a permanent, full time post, working 36 hours per week. The working hours are Monday to Thursday 9.00am to 5.00pm and Friday 9.00 am to 4.30 pm.
PERSON SPECIFICATION
The person specification provides information on the qualifications, experience, knowledge and skills required to carry out the duties of the post. The essential criteria will be used for shortlisting and as part of the selection process.
ESSENTIAL QUALIFICATIONS- Degree or equivalent in a relevant subject area.
- Or 3 years relevant experience as outlined below.
- A minimum of two years relevant management experience within waste and environmental service delivery, demonstrating responsibility for one or more of the following service areas:
- Management of waste collection infrastructure
- Delivery and performance management of kerbside household waste and recycling collection services
- Delivery and performance management of commercial waste and recycling collection services
- Management of in-house waste collection operations
- Oversight of a Special Collections (bulky items) service
- A proven ability to develop and lead a continuous improvement culture, ensuring the achievement of KPIs, corporate objectives and service-specific targets.
- Experience of working collaboratively with peers and a range of internal and external stakeholders to support effective service delivery.
- A demonstrable track record of delivering consistent, high-quality, customer-focused services, with a focus on service standards and continuous improvement.
- Ability to manage a team effectively.
- Ability to prioritise and manage conflicting work demands.
- Financial management.
- Project management/ business improvement processes.
- Competent in the use of Microsoft applications.
- Additional relevant professional qualifications.
- At least two years relevant management experience within a local authority or comparable operational environment.
- Experience of the utilisation of in-cab digital technologies.
- Experience of collaboration with elected members and union members.
- Access to a form of transport to fulfil the duties of the post.
Employees have access to a wide range of benefits at Ards and North Down Borough Council. In addition to a competitive salary, the Council supports all staff in their career aspirations through learning and development opportunities. Current key benefits include:
- 35 days of annual leave (including bank/public holidays), rising to 38 days after five years of service, and 41 days after 10 years of service.
- Northern Ireland Local Government Pension Scheme (Council contributes 15.5% of salary).
- Health benefits: Westfield Healthcare Scheme; Leisure Centre Membership; Cycle to Work Scheme.
- Flexi time / Time Off in Lieu (TOIL).
- Education / qualifications support after qualifying period.
- Plus much more.
Waste Collection Services Manager employer: Ards and North Down Borough Council
Ards and North Down Borough Council is an exceptional employer, offering a supportive work culture that prioritises employee development and well-being. As a Waste Collection Services Manager, you will benefit from a competitive salary, generous annual leave, and access to various health and leisure benefits, all while contributing to meaningful environmental initiatives in the vibrant community of Newtownards. The Council fosters a collaborative environment, encouraging continuous improvement and professional growth, making it an ideal place for those seeking a rewarding career in public service.
Contact Details:
Ards and North Down Borough Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Waste Collection Services Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the waste management sector and let them know you're on the hunt for a Waste Collection Services Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the latest trends in waste collection services. Familiarise yourself with the Council's current initiatives and challenges. This will help us stand out as knowledgeable and passionate about improving service delivery.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss specific examples of how you've managed teams and improved service performance in previous roles. We want to hear about your successes and how you can bring that experience to the table.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, keep an eye on your emails for any updates or interview invites – they might just land in your junk folder!
We think you need these skills to ace Waste Collection Services Manager
Some tips for your application 🫡
Read the Job Description Carefully:Before you start your application, take a good look at the job description. Make sure you understand what we're looking for in a Waste Collection Services Manager. Highlight the key responsibilities and qualifications that match your experience.
Tailor Your Application:Don’t just send a generic application! We want to see how your skills and experiences align with the role. Use specific examples from your past work that demonstrate your ability to manage waste collection services and lead teams effectively.
Check Your Contact Details:Since all our correspondence will be via email and phone, double-check that your contact details are correct. A valid email address and mobile number are essential, so we can reach you easily throughout the application process.
Apply Through Our Website:Make sure to submit your application through our website. It’s the easiest way for us to keep track of your application and ensures you’re considered for the role. Plus, it helps us streamline the process!
How to prepare for a job interview at Ards and North Down Borough Council
✨Know Your Waste Management Stuff
Make sure you brush up on the latest trends and regulations in waste management. Familiarise yourself with the specific services the council offers, like kerbside collections and bulky waste services. This will show that you're not just interested in the role but also knowledgeable about the industry.
✨Showcase Your Leadership Skills
As a Waste Collection Services Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, focusing on your ability to motivate and develop staff. Think about times when you’ve driven performance improvements or led a project to success.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific situations, like managing conflicting work demands or improving service delivery. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it clear how you approach problem-solving and decision-making.
✨Engage with Stakeholders
Collaboration is key in this role. Be ready to discuss how you've worked with various stakeholders, including elected members and community groups. Highlight your communication skills and any successful partnerships you've built to enhance service delivery.
