At a Glance
- Tasks: Lead and develop waste collection services, ensuring efficiency and customer satisfaction.
- Company: Join Ards and North Down Borough Council, a supportive and progressive workplace.
- Benefits: Enjoy 35-41 days annual leave, health benefits, and career development opportunities.
- Other info: Flexible working hours and a dynamic team environment await you.
- Why this job: Make a real difference in your community while managing innovative waste solutions.
- Qualifications: Degree or relevant experience in waste management and leadership skills required.
The predicted salary is between 52413 - 55611 £ per year.
As Waste Collection Services Manager, you will lead and develop the Council's waste collection services across the Borough, ensuring safe, efficient and customer-focused delivery for households, businesses, recycling and bulky waste collections. You will play a key role in driving service performance, leading continuous improvement, and ensuring compliance with statutory and Council requirements, while managing people, budgets, resources and operational infrastructure to support wider corporate and directorate objectives.
Please note this is a permanent, full-time post, working 36 hours per week. The working hours are Monday to Thursday 9.00am to 5.00pm and Friday 9.00 am to 4.30 pm.
PERSON SPECIFICATION
The person specification provides information on the qualifications, experience, knowledge and skills required to carry out the duties of the post. The essential criteria will be used for shortlisting and as part of the selection process.
ESSENTIALQUALIFICATIONS
- Degree or equivalent in a relevant subject area.
- Or 3 years relevant experience as outlined below.
EXPERIENCE
- A minimum of two years relevant management experience within waste and environmental service delivery, demonstrating responsibility for one or more of the following service areas:
- Management of waste collection infrastructure
- Delivery and performance management of kerbside household waste and recycling collection services
- Delivery and performance management of commercial waste and recycling collection services
- Management of in-house waste collection operations
- Oversight of a Special Collections (bulky items) service
- A proven ability to develop and lead a continuous improvement culture, ensuring the achievement of KPIs, corporate objectives and service-specific targets.
- Experience of working collaboratively with peers and a range of internal and external stakeholders to support effective service delivery.
- A demonstrable track record of delivering consistent, high-quality, customer-focused services, with a focus on service standards and continuous improvement.
- Ability to manage a team effectively.
- Ability to prioritise and manage conflicting work demands.
- Financial management.
- Project management/business improvement processes.
- Competent in the use of Microsoft applications.
QUALIFICATIONS
- Additional relevant professional qualifications
EXPERIENCE
- At least two years relevant management experience within a local authority or comparable operational environment
- Experience of the utilisation of in-cab digital technologies.
- Experience of collaboration with elected members and union members.
- Access to a form of transport to fulfil the duties of the post.
Employees have access to a wide range of benefits at Ards and North Down Borough Council. In addition to a competitive salary, the Council supports all staff in their career aspirations through learning and development opportunities. Current key benefits include:
- 35 days of annual leave (including bank/public holidays), rising to 38 days after five years of service, and 41 days after 10 years of service.
- Northern Ireland Local Government Pension Scheme (Council contributes 15.5% of salary).
- Health benefits: Westfield Healthcare Scheme; Leisure Centre Membership; Cycle to Work Scheme.
- Flexi time / Time Off in Lieu (TOIL).
- Education/qualifications support after qualifying period.
- Plus much more.
Waste Collection Services Manager in Newtownards employer: Ards and North Down Borough Council
Ards and North Down Borough Council is an exceptional employer, offering a supportive work culture that prioritises employee development and well-being. As a Waste Collection Services Manager, you will benefit from a competitive salary, generous annual leave, and access to various health and leisure benefits, all while contributing to meaningful environmental initiatives in the vibrant community of Newtownards.
Contact Details:
Ards and North Down Borough Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Waste Collection Services Manager in Newtownards
✨Tip Number 1
Network like a pro! Reach out to your connections in the waste management sector or local authorities. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the council's current waste collection initiatives. Show us that you're not just interested in the role, but that you understand the challenges and opportunities in the field.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the key skills they're looking for, like team management and financial oversight. We want to hear how you can drive performance and improve services.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, keep an eye on your emails for any updates – they might just be in your junk folder!
We think you need these skills to ace Waste Collection Services Manager in Newtownards
Some tips for your application 🫡
Read the Job Description Carefully:Before you start your application, take a good look at the job description. Make sure you understand what we're looking for in a Waste Collection Services Manager. Highlight the key responsibilities and qualifications that match your experience.
Tailor Your Application:Don’t just send a generic application! We want to see how your skills and experiences align with the role. Use specific examples from your past work that demonstrate your management experience and ability to drive service performance.
Check Your Contact Details:Since all our correspondence will be via email and phone, double-check that your contact details are correct. A valid email address and mobile number are essential, so we can reach you easily throughout the process.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re following the right process. Plus, it gives you a chance to explore more about us and what we do!
How to prepare for a job interview at Ards and North Down Borough Council
✨Know Your Waste Management Stuff
Make sure you brush up on the latest trends and regulations in waste management. Familiarise yourself with the specific services the council offers, like kerbside collections and bulky waste services. This will show that you're not just interested in the role but also knowledgeable about the industry.
✨Showcase Your Leadership Skills
As a Waste Collection Services Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, focusing on your ability to motivate and develop staff. Think about times when you’ve driven performance improvements or led a project to success.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific situations, like managing conflicting work demands or improving service delivery. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it clear how you approach problem-solving and decision-making.
✨Engage with Stakeholders
Collaboration is key in this role. Be ready to discuss your experience working with various stakeholders, including internal teams and external partners. Highlight any successful collaborations you've had and how they contributed to service improvements or community engagement.
