Domestic Plumber

Our client currently has a requirement for a number of plumbers to work on a long-term project linked to Affinity Water – Saving Water and Water Efficiency, to carry out wastage repairs and provide water efficiency advice. We fix and fit saving devices to internal appliances such as taps, toilets, valves, and overflows in domestic properties and business premises.

Main Objectives:

• Work with other delivery staff to ensure that the project meets all the client’s requirements; is delivered on time, within budget and to agreed quality standards within the agreed administrative and financial frameworks.
• Liaise with residents and businesses on a day-to-day basis and build good working relationships with them.
• Undertake monitoring information and reporting requirements.
• Undertake home and business visits to install simple and effective measures to help residents and businesses reduce their water consumption and save money.
• Provide advice to residents and businesses and encourage them to further reduce their water consumption and make cost savings by changing their behaviour.
• Repair devices where water wastage is occurring.

Key Tasks & Responsibilities:

• Liaise with and develop good working relationships with project partners and colleagues.
• Liaise with other staff delivering similar or complementary services.
• Work with the marketing and development teams to publicise the programme.
• Generate and respond to referrals and carry out home visits and repairs.
• Provide effective support, both advisory and practical, to enable people to make positive changes to their behaviour and improve the quality of their lives through water savings.
• Attend relevant team meetings/training surgeries to raise awareness of the programme and to improve/develop skills.
• Report to the Operations Manager as required and provide appropriate monitoring and evaluation data.
• Update timesheets and other key documents at agreed intervals.
• Utilise the programme’s vehicle in accordance with the Trust Vehicles Usage Policy and Booking Procedures.
• Undertake administrative duties commensurate with the role.
• Work flexibly within 37½ hours per week to accommodate customer visits between 8.00am to 4.00pm, Mon to Fri. Weekend work may be required.

Other Responsibilities:

• Undertake any other related responsibilities commensurate with the evolving objectives of the post and the evolution of the Trust, as may reasonably be requested.
• Work with due regard for core values and objectives.
• Ensure the effective implementation of and adherence to the Trust’s Diversity, Equal Opportunities and Health and Safety policies and procedures.

Personal and Professional Development:

• Participate in the Performance Management and Appraisal process, and agree short, medium and long-term goals with line manager.
• Identify learning and development needs with line manager and evaluate Training & Development to demonstrate needs have been met.
• Share best practice and achievements, and actively seek opportunities to present outcomes and case studies.
• Contribute to the learning of others across the organisation by sharing knowledge and skills both informally and formally by participating in the Trust’s training and development programme.

Ideally we are looking for a plumber with:

• A level 2 plumbing qualification or above
• A full UK Driving License
• Domestic plumbing experience
• Good customer service skills
• Good communication skills

If this sounds like something of interest then please apply within for more information and to start your journey today. Ardour Associates values diversity and promotes equality. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK.