At a Glance
- Tasks: Perform plumbing maintenance and repairs in domestic properties, ensuring customer satisfaction.
- Company: Join a respected leader in utilities, committed to community support and climate challenges.
- Benefits: Enjoy no call-outs, Monday to Friday hours, competitive pay, bonuses, and career progression.
- Other info: Diversity is valued; applications from all backgrounds are encouraged.
- Why this job: Shape a new program with leadership potential while achieving a great work-life balance.
- Qualifications: NVQ Level 2 in Plumbing, full UK driving licence, and proven domestic plumbing experience required.
The predicted salary is between 30000 - 42000 Β£ per year.
Domestic Plumber Location: North London Reports to: Plumbing Service Manager Join the Team Protecting Homes and the Planet Our client is leading the charge in transforming how homeowners and insurers protect properties from one of the biggest causes of damage — water leaks. Their smart leak detector connects to the home Wi-Fi network and alerts customers to potential leaks before they turn into disasters. Every year, water leaks cause over $17 billion in damage in the UK and US combined. Our client’s product stops that in its tracks — saving water, reducing waste, and protecting homes. They partner with multiple major insurers across the UK, Europe, and the USA and are expanding fast. If you’re a skilled plumber who loves solving problems, enjoys meeting customers, and wants to be part of a mission-driven company using technology for good — this is your chance to make a real impact. The Role: We’re looking for an enthusiastic Plumbing Technician to join our client’s field team in North London. You’ll be the face of our client in customers’ homes — finding and fixing leaks, and helping people understand how the product keeps their homes safe. You’ll have the freedom of the road, a well-equipped van, and the support of a friendly, innovative team who care about doing things right. What You’ll Do: * Diagnose and repair mains water leaks in residential properties — providing a smooth, reassuring service every time. * Help customers understand how our client’s product protects their homes, from first visit to final fix. * Capture data and feedback to help improve the product and service. * Spot signs of escape-of-water damage and prevent further issues before they start. * Maintain and restock your company van so you’re always ready for the next call. * Take pride in your work — leave every property clean, tidy, and watertight. * Contribute ideas and insights to help continually raise the bar. About You: You’re a problem-solver with a passion for plumbing and customer care. You take pride in a job well done and enjoy helping people feel safe in their homes. Essential Skills: * Fully qualified plumber with experience fixing mains water leaks in homes. * At least 4 years’ residential plumbing experience. * Installation experience and a full UK driving licence. * Comfortable using mobile apps, CRM systems, and Microsoft Office. * Strong communicator with a logical, hands-on approach to problem solving. * Positive, proactive, and ready to go the extra mile for customers. Desirable: * Experience with leak detection technology or water monitoring systems. What You’ll Get: * Competitive salary and benefits package. * Company van, tools, and uniform provided. * Full training in our client’s technology. * Supportive, forward-thinking team culture. * Opportunities to grow as the service scales across the UK and beyond. Our Clients Values: How we work matters as much as what we do. Dare to Care – Support others, stay positive, and take pride in your craft. Do the Right Thing – Be open, honest, and reliable. Own It – Take responsibility and find solutions. Always Improve – Keep learning, keep innovating. Win Together – Share, collaborate, and celebrate success as a team. Additional Details: * Location: Based in North London, with occasional work across nearby regions. * Hours: 40 hours per week, Monday to Friday (typically 8-hour shifts). * Reporting line: No direct reports — this is a hands-on, field-based role. Ardour Associates values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business. #Plumber #Plumbing #Residential #Insurance #Construction #opentowork
Domestic Plumber employer: Ardour Associates Ltd
Join a forward-thinking company in the utilities and infrastructure sector, where you can enjoy a genuine work-life balance with no call-outs and a Monday to Friday schedule. With full support and resources provided, along with fast-tracked career progression opportunities, this role offers not just a job but a chance to shape your future in a meaningful way. Be part of a team that values community support and environmental responsibility, making it an excellent employer for those looking to grow their careers.
Contact Details:
Ardour Associates Ltd Recruitment Team
StudySmarter Expert Adviceπ€«
We think this is how you could land Domestic Plumber
β¨Tip Number 1
Network with other plumbing professionals in your area. Attend local trade shows or join plumbing associations to meet potential colleagues and employers. This can help you get insider information about job openings and company culture.
β¨Tip Number 2
Research the company thoroughly before applying. Understand their values, mission, and the specifics of the new domestic maintenance programme. This knowledge will help you tailor your approach and demonstrate your genuine interest during any interviews.
β¨Tip Number 3
Prepare to showcase your customer service skills. Since this role is customer-facing, think of examples from your past experiences where you successfully resolved issues or provided excellent service. This will highlight your proactive, customer-focused approach.
β¨Tip Number 4
Be ready to discuss your career aspirations. The role offers a fast-tracked opportunity for management, so express your interest in leadership and how you envision contributing to the growth of the team and the programme.
We think you need these skills to ace Domestic Plumber
NVQ Level 2 in Plumbing
Full UK Driving Licence
Proven Experience in Domestic Plumbing
General Plumbing Maintenance
Customer-Focused Approach
Excellent Communication Skills
Problem-Solving Skills
Attention to Detail
Time Management
Team Leadership Potential
Adaptability
Professional Attitude
Some tips for your application π«‘
Tailor Your CV:Make sure your CV highlights your relevant plumbing experience, especially in domestic maintenance. Include your NVQ Level 2 qualification and any other certifications that showcase your skills.
Craft a Strong Cover Letter:Write a cover letter that reflects your enthusiasm for the role and the company. Emphasise your customer-focused approach and problem-solving skills, as these are key for this position.
Showcase Communication Skills:Since this is a customer-facing role, mention any previous experiences where you successfully communicated with clients or resolved issues. This will demonstrate your professionalism and suitability for the job.
Highlight Career Progression:Express your interest in career growth within the company. Mention your eagerness to take on leadership roles in the future, aligning with the company's vision for the new domestic maintenance programme.
How to prepare for a job interview at Ardour Associates Ltd
β¨Showcase Your Skills
Make sure to highlight your NVQ Level 2 qualification and any relevant experience in domestic plumbing. Be prepared to discuss specific projects you've worked on and the skills you utilised.
β¨Demonstrate Customer Focus
Since this role is customer-facing, emphasise your communication skills and proactive approach to customer service. Share examples of how you've successfully resolved issues for clients in the past.
β¨Express Your Interest in Growth
The company is looking for someone who can step into a leadership role. Talk about your career aspirations and how you see yourself growing within the company, showing that you're eager to take on more responsibility.
β¨Research the Company
Familiarise yourself with the company's values and their new domestic maintenance programme. Being able to discuss how your personal values align with theirs will demonstrate your genuine interest in the role.