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- Tasks: Manage customer accounts and enhance their experience post-sale in a fully remote role.
- Company: Join a dynamic SaaS company with a start-up vibe and a cloud-native platform.
- Benefits: Fully remote work, competitive salary, and rapid career progression opportunities.
- Other info: Work with cutting-edge tools and collaborate with talented professionals in a supportive environment.
- Why this job: Make a real impact by improving customer experiences for top-tier clients.
- Qualifications: Experience in account management and familiarity with VDI technologies like Citrix and VMware.
The predicted salary is between 40000 - 50000 £ per year.
***FULL REMOTE POSITION FROM UK ONLY***
Key Skills:
- Experience dealing with customer experience for small to enterprise accounts
- Previous experience as an account manager for post sales
- Building relationships with stakeholders at fortune 100 companies
- Account management of a large volume of accounts and guiding customers through the customer experience journey
- Working knowledge of VDI's such as Citrix/ VMware virtualisation solutions
- SaaS company experience
- Experience of hitting account renewal targets
An exciting opportunity is on offer for an Account Manager to work for a well-established SaaS business building a cloud native platform with a start-up feel, on a fully remote basis in the UK. The chosen Account Manager will be involved in the customer care at the post sale stage. You must be comfortable giving demos, creating quotations and have extensive experience liaising with Solution engineers, CSM's and professional service people.
As an Account Manager, you will ideally have a working knowledge of Citrix, VMware and other VDI technologies. Experience with tools like Zoom, Splunk, Salesforce, Outreac.io are also advantageous. The chosen Account Manager will help improve the customer experience and help to retain a volume of subscriptions of the product. You will ideally have previous experience of working in a SaaS business.
There is a huge opportunity for an Account Manager to progress quickly within this business.
For more information please apply with an updated CV.
Account Manager - REMOTE / SaaS / VDI / DEX / EUC in London employer: ardotec.
Contact Detail:
ardotec. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager - REMOTE / SaaS / VDI / DEX / EUC in London
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn and let them know you're on the hunt for an Account Manager role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to account management and customer experience. We recommend doing mock interviews with friends or using online platforms to get comfortable with your responses.
✨Tip Number 3
Showcase your skills! Create a portfolio or a presentation that highlights your achievements in previous roles, especially around customer experience and account management. This will set you apart from other candidates.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of exciting opportunities waiting for you, and applying directly can sometimes give you an edge over other applicants.
We think you need these skills to ace Account Manager - REMOTE / SaaS / VDI / DEX / EUC in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Account Manager role. Highlight your experience with customer experience, account management, and any relevant VDI or SaaS knowledge. We want to see how your skills match what we're looking for!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use numbers and examples to demonstrate how you’ve hit account renewal targets or improved customer experiences in previous roles. This helps us see the impact you've made.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. We love seeing genuine enthusiasm for the position and our company.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at ardotec.
✨Know Your SaaS Inside Out
Make sure you understand the SaaS landscape, especially the company's offerings. Familiarise yourself with their cloud-native platform and how it stands out in the market. This will help you answer questions confidently and show your genuine interest.
✨Showcase Your Relationship-Building Skills
Prepare examples of how you've successfully built relationships with stakeholders, especially in large organisations. Think about specific instances where you guided customers through their journey and how that led to successful account renewals.
✨Demonstrate Your Technical Knowledge
Brush up on your knowledge of VDI technologies like Citrix and VMware. Be ready to discuss how these tools can enhance customer experience and retention. If you have experience with tools like Zoom or Salesforce, be sure to mention that too!
✨Practice Your Demos and Quotations
Since you'll be giving demos and creating quotations, practice these skills beforehand. You might even want to prepare a mock demo to showcase your ability to communicate effectively and engage potential clients during the interview.