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- Tasks: Manage client accounts and enhance customer experience in a fully remote role.
- Company: Dynamic SaaS company with a start-up vibe and cloud-native platform.
- Benefits: Remote work, career progression, and the chance to work with top-tier clients.
- Other info: Great opportunity for rapid career growth in a supportive team.
- Why this job: Join a fast-paced environment and make a real impact on customer satisfaction.
- Qualifications: Experience in account management and knowledge of VDI technologies like Citrix and VMware.
The predicted salary is between 40000 - 50000 £ per year.
Experience dealing with customer experience for small to enterprise accounts.
Previous experience as an account manager for post sales.
Building relationships with stakeholders at fortune 100 companies.
Account management of a large volume of accounts and guiding customers through the customer experience journey.
Working knowledge of VDI's such as Citrix/VMware virtualisation solutions.
SaaS company experience.
Experience of hitting account renewal targets.
The chosen Account Manager will be involved in the customer care at the post sale stage. You must be comfortable giving demos, creating quotations and have extensive experience liaising with Solution engineers, CSM's and professional service people.
As an Account Manager, you will ideally have a working knowledge of Citrix, VMware and other VDI technologies. Experience with tools like Zoom, Splunk, Salesforce, Outreach.
The chosen Account Manager will help improve the customer experience and help to retain volume of subscriptions of the product. There is a huge opportunity for an Account Manager to progress quickly within this business.
Client Account Manager (Remote) in Leigh employer: ardotec.
Contact Detail:
ardotec. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Account Manager (Remote) in Leigh
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or industry events. We all know that sometimes it’s not just what you know, but who you know that can get you in the door.
✨Tip Number 2
Prepare for those interviews! Research the company and its products inside out. We want you to be able to discuss how your experience with SaaS and VDI can directly benefit their customer experience.
✨Tip Number 3
Show off your skills! If you’ve got experience with tools like Salesforce or Zoom, make sure to highlight that in conversations. We want to see how you can leverage these tools to enhance account management.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. We’re excited to see how you can contribute to improving customer experiences!
We think you need these skills to ace Client Account Manager (Remote) in Leigh
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight your account management experience, especially with SaaS and VDI technologies, to show us you’re the right fit!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about customer experience and how you’ve successfully managed accounts in the past. This is your chance to showcase your personality and enthusiasm for the role!
Showcase Relevant Experience: When detailing your previous roles, focus on your achievements in account management, particularly in hitting renewal targets and building relationships with stakeholders. We want to see how you can bring value to our team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at ardotec.
✨Know Your Stuff
Make sure you brush up on your knowledge of VDI technologies like Citrix and VMware. Familiarise yourself with the SaaS landscape and be ready to discuss how these tools can enhance customer experience. This will show that you're not just a fit for the role, but that you're genuinely interested in the industry.
✨Showcase Your Relationship Skills
Prepare examples of how you've built and maintained relationships with stakeholders, especially in large organisations. Think about specific instances where you’ve successfully guided customers through their journey post-sale. This will demonstrate your ability to manage accounts effectively and retain subscriptions.
✨Practice Your Demos
Since you'll be giving demos, practice makes perfect! Set up a mock demo session with a friend or colleague. Focus on how you present the product and engage with your audience. This will help you feel more confident and polished during the actual interview.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to account management. Prepare to discuss how you would handle challenges like hitting renewal targets or dealing with difficult clients. This will showcase your problem-solving skills and strategic thinking.