At a Glance
- Tasks: Manage customer accounts and enhance their experience post-sale in a fully remote role.
- Company: Join a dynamic SaaS company with a start-up vibe and a cloud-native platform.
- Benefits: Fully remote work, competitive salary, and rapid career progression opportunities.
- Other info: Work with cutting-edge tools like Zoom, Salesforce, and Splunk.
- Why this job: Make a real impact by improving customer experiences for top-tier clients.
- Qualifications: Experience in account management, VDI technologies, and SaaS environments required.
The predicted salary is between 40000 - 50000 € per year.
A fully remote position from the UK only. DEX/EUC experience needed.
Key Skills:
- Experience dealing with customer experience for small to enterprise accounts
- Previous experience as an account manager for post sales
- Building relationships with stakeholders at Fortune 100 companies
- Account management of a large volume of accounts and guiding customers through the customer experience journey
- Working knowledge of VDI's such as Citrix/VMware virtualisation solutions
- SaaS company experience
- Experience of hitting account renewal targets
An exciting opportunity is on offer for an Account Manager to work for a well-established SaaS business building a cloud-native platform with a start-up feel, on a fully remote basis in the UK. The chosen Account Manager will be involved in customer care at the post-sale stage. You must be comfortable giving demos, creating quotations, and have extensive experience liaising with solution engineers, CSMs, and professional service people.
As an Account Manager, you will ideally have a working knowledge of Citrix, VMware, and other VDI technologies. Experience with tools like Zoom, Splunk, Salesforce, and Outreac.io are also advantageous. The chosen Account Manager will help improve the customer experience and help retain a volume of subscriptions for the product. You will ideally have previous experience of working in a SaaS business.
There is a huge opportunity for an Account Manager to progress quickly within this business. For more information, please apply with an updated CV.
Account Manager - REMOTE / SaaS / CITRIX / DEX / EUC in Leigh employer: ardotec.
Join a dynamic and innovative SaaS company that offers a fully remote working environment, allowing you to balance your professional and personal life seamlessly. With a strong focus on employee growth, you'll have ample opportunities to advance your career while working with cutting-edge technologies like Citrix and VMware. Our collaborative work culture fosters strong relationships and encourages creativity, making it an ideal place for those looking to make a meaningful impact in the tech industry.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager - REMOTE / SaaS / CITRIX / DEX / EUC in Leigh
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn and let them know you're on the hunt for an Account Manager role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to account management and customer experience. We recommend doing mock interviews with friends or using online platforms to boost your confidence.
✨Tip Number 3
Showcase your skills! Create a portfolio or a presentation that highlights your achievements in previous roles, especially around customer care and account renewals. This will set you apart from other candidates.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing familiar faces from our community!
We think you need these skills to ace Account Manager - REMOTE / SaaS / CITRIX / DEX / EUC in Leigh
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Account Manager role. Highlight your experience with customer experience, account management, and any relevant SaaS or VDI knowledge. We want to see how your skills match what we're looking for!
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! If you've hit renewal targets or improved customer satisfaction, let us know. Numbers and specific examples can really make your application stand out.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. We love seeing enthusiasm and a personal touch in applications.
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and we’ll be able to review your application quickly. Don’t miss out on this exciting opportunity!
How to prepare for a job interview at ardotec.
✨Know Your SaaS Inside Out
Make sure you understand the SaaS landscape, especially how it relates to account management. Brush up on your knowledge of Citrix and VMware, as well as any other VDI technologies mentioned in the job description. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Experience Skills
Prepare examples from your past experiences where you've successfully managed customer relationships, particularly with enterprise accounts. Be ready to discuss how you've guided customers through their journey and improved their experience post-sale. This will demonstrate your ability to hit account renewal targets.
✨Familiarise Yourself with Relevant Tools
Since tools like Zoom, Splunk, Salesforce, and Outreac.io are advantageous, make sure you have a basic understanding of how these platforms work. If you’ve used them before, be prepared to share specific instances where they helped you in your account management tasks.
✨Prepare for Demos and Quotations
As part of the role, you'll need to give demos and create quotations. Think about how you would present the product to potential clients and what key features you'd highlight. Practising this beforehand can help you feel more at ease during the interview and show that you're ready to hit the ground running.
