At a Glance
- Tasks: Manage client accounts and enhance customer experience in a fully remote role.
- Company: Exciting SaaS business with a start-up vibe and cloud-native platform.
- Benefits: Remote work, career progression, and the chance to work with top-tier clients.
- Other info: Fast-track your career in a supportive and innovative environment.
- Why this job: Join a dynamic team and make a real impact on customer satisfaction.
- Qualifications: Experience in account management and knowledge of VDI technologies like Citrix and VMware.
The predicted salary is between 40000 - 50000 € per year.
Account Manager - REMOTE / SaaS / CITRIX / DEX / EUC
***FULL REMOTE POSITION FROM UK ONLY***
- Experience dealing with customer experience for small to enterprise accounts.
- Previous experience as an account manager for post sales.
- Building relationships with stakeholders at fortune 100 companies.
- Account management of a large volume of accounts and guiding customers through the customer experience journey.
- Working knowledge of VDI's such as Citrix/VMware virtualisation solutions.
- SaaS company experience.
- Experience of hitting account renewal targets.
An exciting opportunity is on offer for an Account Manager to work for a well-established SaaS business building a cloud native platform with a start-up feel, on a fully remote basis in the UK. The chosen Account Manager will be involved in the customer care at the post sale stage. You must be comfortable giving demos, creating quotations and have extensive experience liaising with Solution engineers, CSM's and professional service people.
As an Account Manager, you will ideally have a working knowledge of Citrix, VMware and other VDI technologies. Experience with tools like Zoom, Splunk, Salesforce, Outreach is also beneficial. The chosen Account Manager will help improve the customer experience and help to retain a volume of subscriptions of the product. There is a huge opportunity for an Account Manager to progress quickly within this business.
Client Account Manager (Remote) in Leeds employer: ardotec.
Join a dynamic and innovative SaaS company that offers a fully remote working environment, allowing you to thrive from the comfort of your home in the UK. With a strong focus on employee growth and development, this organisation fosters a collaborative culture where you can build meaningful relationships with clients and stakeholders while contributing to an exciting cloud-native platform. Enjoy the benefits of a start-up feel within a well-established business, where your contributions directly impact customer satisfaction and retention.
StudySmarter Expert Advice🤫
We think this is how you could land Client Account Manager (Remote) in Leeds
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or other platforms, especially those in the SaaS industry. A friendly message can go a long way in getting your foot in the door.
✨Tip Number 2
Prepare for those interviews! Research the company and its products thoroughly. Be ready to discuss how your experience with Citrix and VMware can enhance their customer experience.
✨Tip Number 3
Show off your demo skills! If you’ve got experience giving product demos, practice showcasing your ability to engage clients. This is key for an Account Manager role, so make it shine!
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are excited about joining us. It shows initiative and helps us get to know you better.
We think you need these skills to ace Client Account Manager (Remote) in Leeds
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous account management roles, especially those involving customer experience and SaaS. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for the Account Manager role. Share specific examples of how you've built relationships with stakeholders and hit renewal targets in the past.
Showcase Your Technical Skills:Since we're looking for someone with knowledge of VDI technologies like Citrix and VMware, make sure to mention any relevant experience you have. If you've used tools like Zoom or Salesforce, let us know how you've leveraged them in your previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining the StudySmarter family!
How to prepare for a job interview at ardotec.
✨Know Your Stuff
Make sure you brush up on your knowledge of Citrix, VMware, and other VDI technologies. Familiarise yourself with the SaaS landscape and be ready to discuss how these tools can enhance customer experience. This will show that you're not just a fit for the role but also genuinely interested in the industry.
✨Showcase Your Relationship Skills
Prepare examples of how you've built and maintained relationships with stakeholders, especially in high-stakes environments like Fortune 100 companies. Be ready to share specific instances where your relationship management led to successful outcomes, such as account renewals or improved customer satisfaction.
✨Demonstrate Your Customer-Centric Approach
Think about how you've guided customers through their journey post-sale. Be prepared to discuss strategies you've used to enhance customer experience and retention. Highlight any metrics or achievements that showcase your success in hitting account renewal targets.
✨Practice Your Demos
Since you'll be giving demos, practice makes perfect! Prepare a mock demo of the product or service you’ll be discussing. This will not only help you feel more confident but also demonstrate your ability to communicate effectively with both technical and non-technical stakeholders.
