At a Glance
- Tasks: Manage customer accounts and enhance their experience with our cloud-native platform.
- Company: Dynamic SaaS company with a start-up vibe, fully remote in the UK.
- Benefits: Competitive salary, flexible working hours, and rapid career progression.
- Other info: Great opportunity for quick advancement in a supportive environment.
- Why this job: Join a thriving team and make a real difference in customer satisfaction.
- Qualifications: Experience in account management and knowledge of VDI technologies like Citrix and VMware.
The predicted salary is between 40000 - 50000 € per year.
REMOTE / SaaS / CITRIX / DEX / EUC
***FULL REMOTE POSITION FROM UK ONLY***
- Experience dealing with customer experience for small to enterprise accounts.
- Previous experience as an account manager for post sales.
- Building relationships with stakeholders at fortune 100 companies.
- Account management of a large volume of accounts and guiding customers through the customer experience journey.
- Working knowledge of VDI's such as Citrix/ VMware virtualisation solutions.
- SaaS company experience.
- Experience of hitting account renewal targets.
An exciting opportunity is on offer for an Account Manager to work for a well-established SaaS business building a cloud native platform with a start-up feel, on a fully remote basis in the UK. The chosen Account Manager will be involved in the customer care at the post sale stage. You must be comfortable giving demos, creating quotations and have extensive experience liaising with Solution engineers, CSM's and professional service people.
As an Account Manager, you will ideally have a working knowledge of Citrix, VMware and other VDI technologies. Experience with tools like Zoom, Splunk, Salesforce, Outreach. The chosen Account Manager will help improve the customer experience and help to retain a volume of subscriptions of the product. There is a huge opportunity for an Account Manager to progress quickly within this business.
Account Manager / Executive (Salesforce) - Remote in Leeds employer: ardotec.
Join a dynamic and innovative SaaS company that offers a fully remote working environment, allowing you to thrive from the comfort of your home in the UK. With a strong focus on employee growth and development, this organisation fosters a collaborative culture where you can build meaningful relationships with stakeholders at Fortune 100 companies while enhancing customer experiences. Enjoy the benefits of a start-up feel within a well-established business, where your contributions directly impact success and career progression is encouraged.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager / Executive (Salesforce) - Remote in Leeds
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or other platforms. Let them know you're on the hunt for an Account Manager role, especially in SaaS. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Prepare for those interviews! Research the company and its products thoroughly. Be ready to discuss how your experience with customer journeys and account management can help them hit their renewal targets. Show them you’re the perfect fit!
✨Tip Number 3
Practice your demo skills! Since you'll be giving demos as part of the role, it’s crucial to be confident and clear. Set up mock sessions with friends or family to get comfortable presenting and answering questions.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that dream job. Plus, applying directly shows your enthusiasm and commitment to joining the team!
We think you need these skills to ace Account Manager / Executive (Salesforce) - Remote in Leeds
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your account management experience, especially with SaaS and VDI technologies like Citrix and VMware. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about customer experience and how your previous roles have prepared you for this position. Be sure to mention any relevant achievements that demonstrate your ability to hit account renewal targets.
Showcase Your Communication Skills:As an Account Manager, communication is key! In your application, make sure to convey your ability to build relationships with stakeholders and guide customers through their journey. We love candidates who can articulate their thoughts clearly and effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our awesome team at StudySmarter!
How to prepare for a job interview at ardotec.
✨Know Your Stuff
Make sure you brush up on your knowledge of Citrix, VMware, and other VDI technologies. Familiarise yourself with the SaaS landscape and be ready to discuss how these tools can enhance customer experience. This will show that you're not just a candidate, but someone who understands the industry.
✨Showcase Your Relationship Skills
Prepare examples of how you've built and maintained relationships with stakeholders, especially in large organisations. Think about specific instances where you guided customers through their journey and how you managed to hit account renewal targets. This will demonstrate your ability to connect with clients effectively.
✨Practice Your Demos
Since you'll be giving demos, practice makes perfect! Set up a mock demo session with a friend or colleague. Focus on clarity and engagement, ensuring you can explain complex concepts simply. This will help you feel more confident during the actual interview.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life scenarios related to account management. Think about how you would handle difficult customer situations or how you'd approach a new account. Having a few strategies in mind will help you respond confidently and show your problem-solving skills.
