At a Glance
- Tasks: Manage client accounts and enhance customer experience in a fully remote role.
- Company: Dynamic SaaS company with a start-up vibe and cloud-native platform.
- Benefits: Remote work, career progression, and the chance to work with top-tier clients.
- Other info: Great opportunity for rapid career growth in a supportive environment.
- Why this job: Join a fast-paced team and make a real impact on customer satisfaction.
- Qualifications: Experience in account management and knowledge of VDI technologies like Citrix and VMware.
The predicted salary is between 40000 - 50000 € per year.
Account Manager - REMOTE / SaaS / CITRIX / DEX / EUC
***FULL REMOTE POSITION FROM UK ONLY***
- Experience dealing with customer experience for small to enterprise accounts.
- Previous experience as an account manager for post sales.
- Building relationships with stakeholders at fortune 100 companies.
- Account management of a large volume of accounts and guiding customers through the customer experience journey.
- Working knowledge of VDI's such as Citrix/ VMware virtualisation solutions.
- SaaS company experience.
- Experience of hitting account renewal targets.
An exciting opportunity is on offer for an Account Manager to work for a well-established SaaS business building a cloud native platform with a start-up feel, on a fully remote basis in the UK. The chosen Account Manager will be involved in the customer care at the post sale stage. You must be comfortable giving demos, creating quotations and have extensive experience liaising with Solution engineers, CSM's and professional service people.
As an Account Manager, you will ideally have a working knowledge of Citrix, VMware and other VDI technologies. Experience with tools like Zoom, Splunk, Salesforce, Outreach. The chosen Account Manager will help improve the customer experience and help to retain a volume of subscriptions of the product. There is a huge opportunity for an Account Manager to progress quickly within this business.
Client Account Manager (Remote) employer: ardotec.
Join a dynamic and innovative SaaS company that offers a fully remote working environment, allowing you to balance your professional and personal life seamlessly. With a strong focus on employee growth, you'll have the opportunity to advance quickly while working with cutting-edge technologies and building relationships with prestigious clients. Our collaborative work culture fosters creativity and support, making it an excellent place for those looking to make a meaningful impact in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Client Account Manager (Remote)
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or other platforms. Let them know you're on the hunt for a Client Account Manager role, and who knows? They might just have the inside scoop on openings that aren't even advertised yet.
✨Tip Number 2
Prepare for those interviews by practising common questions related to account management and customer experience. We recommend role-playing with a friend or using online resources to get comfortable with your responses. Confidence is key!
✨Tip Number 3
Showcase your skills in demos! If you’ve got experience with tools like Citrix or Salesforce, be ready to discuss how you've used them to enhance customer journeys. Real-life examples can really make you stand out during interviews.
✨Tip Number 4
Don’t forget to apply through our website! We’re always looking for talented individuals like you. Plus, it’s a great way to ensure your application gets seen by the right people. Let’s get you that dream job!
We think you need these skills to ace Client Account Manager (Remote)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your account management experience, especially with SaaS and VDI technologies like Citrix and VMware. We want to see how you’ve built relationships with stakeholders and guided customers through their journey.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for the Account Manager role. Share specific examples of how you've hit renewal targets and improved customer experiences in previous roles. Keep it engaging and personal!
Showcase Relevant Experience:When filling out your application, make sure to emphasise your experience with tools like Zoom, Salesforce, and Splunk. We’re looking for someone who can hit the ground running, so let us know how you’ve used these tools to enhance customer interactions.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates. Plus, we love seeing applications come in through our platform!
How to prepare for a job interview at ardotec.
✨Know Your Stuff
Make sure you brush up on your knowledge of Citrix, VMware, and other VDI technologies. Familiarise yourself with the SaaS landscape and be ready to discuss how these tools can enhance customer experience. This will show that you're not just a fit for the role, but that you're genuinely interested in the tech.
✨Showcase Your Relationship Skills
Prepare examples of how you've built and maintained relationships with stakeholders, especially in high-stakes environments like Fortune 100 companies. Be ready to share specific instances where your account management skills led to successful outcomes or renewals.
✨Demonstrate Your Customer-Centric Approach
Think about how you've guided customers through their journey post-sale. Have anecdotes ready that highlight your ability to improve customer experience and retention. This is crucial for the role, so make it clear that you understand the importance of customer care.
✨Practice Your Demos
Since you'll be giving demos and creating quotations, practice these skills beforehand. You might even want to do a mock demo with a friend or colleague. Being confident in your presentation will help you stand out and show that you're prepared for the role.
