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- Tasks: Manage customer accounts and enhance their experience post-sale.
- Company: Dynamic SaaS company with a start-up vibe, fully remote in the UK.
- Benefits: Competitive salary, flexible working hours, and rapid career progression.
- Other info: Great opportunity for quick advancement in a supportive environment.
- Why this job: Join a thriving team and make a real impact on customer satisfaction.
- Qualifications: Experience in account management and familiarity with VDI technologies.
The predicted salary is between 40000 - 50000 £ per year.
***FULL REMOTE POSITION FROM UK ONLY***
Key Skills:
- Experience dealing with customer experience for small to enterprise accounts
- Previous experience as an account manager for post sales
- Building relationships with stakeholders at fortune 100 companies
- Account management of a large volume of accounts and guiding customers through the customer experience journey
- Working knowledge of VDI's such as Citrix/ VMware virtualisation solutions
- SaaS company experience
- Experience of hitting account renewal targets
An exciting opportunity is on offer for an Account Manager to work for a well-established SaaS business building a cloud native platform with a start-up feel, on a fully remote basis in the UK. The chosen Account Manager will be involved in the customer care at the post sale stage. You must be comfortable giving demos, creating quotations and have extensive experience liaising with Solution engineers, CSM's and professional service people.
As an Account Manager, you will ideally have a working knowledge of Citrix, VMware and other VDI technologies. Experience with tools like Zoom, Splunk, Salesforce, Outreac.io are also advantageous. The chosen Account Manager will help improve the customer experience and help to retain a volume of subscriptions of the product. You will ideally have previous experience of working in a SaaS business.
There is a huge opportunity for an Account Manager to progress quickly within this business. For more information please apply with an updated CV.
Account Manager - REMOTE / SaaS / VDI / DEX / EUC in City of London employer: ardotec.
Contact Detail:
ardotec. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager - REMOTE / SaaS / VDI / DEX / EUC in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or industry events. We all know that sometimes it’s not just what you know, but who you know that can land you that Account Manager role.
✨Tip Number 2
Prepare for those interviews by practising common questions related to account management and customer experience. We suggest role-playing with a friend or using mock interview tools to boost your confidence.
✨Tip Number 3
Showcase your skills in VDI and SaaS during interviews. We want to see how you can leverage your knowledge of Citrix and VMware to enhance customer experiences. Be ready to share specific examples!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Account Manager - REMOTE / SaaS / VDI / DEX / EUC in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in account management, especially with SaaS and VDI technologies. We want to see how you've built relationships with stakeholders and guided customers through their journey.
Showcase Relevant Skills: Include specific examples of how you've hit account renewal targets and managed a large volume of accounts. Mention any tools you’ve used like Salesforce or Zoom, as these are super relevant for us.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're excited about this role and how your background makes you the perfect fit. We love seeing passion and personality!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at ardotec.
✨Know Your SaaS Inside Out
Make sure you’re well-versed in the SaaS industry, especially regarding customer experience and account management. Brush up on your knowledge of VDI technologies like Citrix and VMware, as well as tools like Salesforce and Zoom. This will show that you’re not just familiar with the role but genuinely interested in the field.
✨Showcase Your Relationship-Building Skills
Prepare examples of how you've successfully built relationships with stakeholders, particularly in large organisations. Think about specific instances where you’ve guided customers through their journey and how you’ve managed to retain accounts. This will demonstrate your ability to connect and communicate effectively.
✨Be Ready for Demos and Quotations
Since the role involves giving demos and creating quotations, practice explaining complex concepts in a simple way. You might even want to prepare a mock demo or two to showcase your skills. This will help you feel more confident and show that you can handle the practical aspects of the job.
✨Highlight Your Target-Hitting Experience
Be prepared to discuss your experience with hitting account renewal targets. Share specific metrics or achievements that illustrate your success in this area. This will reassure the interviewers that you have a proven track record in managing accounts and driving customer satisfaction.