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- Tasks: Manage customer accounts and enhance their experience post-sale in a fully remote role.
- Company: Dynamic SaaS company with a start-up vibe, focused on cloud-native solutions.
- Benefits: Fully remote work, career progression opportunities, and a vibrant team culture.
- Other info: Great chance for rapid career growth in an innovative tech space.
- Why this job: Join a fast-paced environment where you can make a real impact on customer satisfaction.
- Qualifications: Experience in account management and familiarity with VDI technologies like Citrix and VMware.
The predicted salary is between 40000 - 50000 £ per year.
***FULL REMOTE POSITION FROM UK ONLY***
Key Skills:
- Experience dealing with customer experience for small to enterprise accounts
- Previous experience as an account manager for post sales
- Building relationships with stakeholders at fortune 100 companies
- Account management of a large volume of accounts and guiding customers through the customer experience journey
- Working knowledge of VDI's such as Citrix/ VMware virtualisation solutions
- SaaS company experience
- Experience of hitting account renewal targets
An exciting opportunity is on offer for an Account Manager to work for a well-established SaaS business building a cloud native platform with a start-up feel, on a fully remote basis in the UK. The chosen Account Manager will be involved in the customer care at the post sale stage. You must be comfortable giving demos, creating quotations and have extensive experience liaising with Solution engineers, CSM's and professional service people.
As an Account Manager, you will ideally have a working knowledge of Citrix, VMware and other VDI technologies. Experience with tools like Zoom, Splunk, Salesforce, Outreac.io are also advantageous. The chosen Account Manager will help improve the customer experience and help to retain a volume of subscriptions of the product. You will ideally have previous experience of working in a SaaS business.
There is a huge opportunity for an Account Manager to progress quickly within this business. For more information please apply with an updated CV.
Account Manager - REMOTE / SaaS / VDI / DEX / EUC in Bury employer: ardotec.
Contact Detail:
ardotec. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager - REMOTE / SaaS / VDI / DEX / EUC in Bury
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or industry events. We all know that sometimes it’s not just what you know, but who you know that can land you that Account Manager role.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to account management. We suggest role-playing with a friend or using online resources to get comfortable with discussing your experience in SaaS and VDI.
✨Tip Number 3
Showcase your skills during the interview! Bring examples of how you've improved customer experiences or hit renewal targets in previous roles. We want to see your impact, so be ready to share those success stories.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Account Manager - REMOTE / SaaS / VDI / DEX / EUC in Bury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Account Manager role. Highlight your experience with customer experience, account management, and any relevant VDI or SaaS knowledge. We want to see how your skills match what we're looking for!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! If you've hit renewal targets or built strong relationships with stakeholders, let us know. Numbers and specific examples can really make your application stand out.
Keep It Professional Yet Personal: While we love a professional tone, don’t be afraid to let your personality shine through. Share why you’re passionate about customer experience and how you can contribute to our team. We’re looking for someone who fits in with our culture!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll find all the details you need there. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at ardotec.
✨Know Your SaaS Inside Out
Make sure you understand the SaaS landscape, especially the company's offerings. Familiarise yourself with their cloud-native platform and how it stands out in the market. This will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Relationship-Building Skills
Prepare examples of how you've successfully built relationships with stakeholders, especially in large organisations. Think about specific instances where you guided customers through their journey and how you managed to retain accounts. This will demonstrate your ability to handle the post-sales process effectively.
✨Brush Up on VDI Knowledge
Since the role requires knowledge of VDI technologies like Citrix and VMware, make sure you're up to speed with these tools. Be ready to discuss how you've used them in previous roles or how you would approach learning them if you're not already familiar.
✨Practice Your Demo Skills
As an Account Manager, you'll likely need to give demos. Practise presenting a demo of a product or service, focusing on clarity and engagement. This will not only prepare you for potential interview scenarios but also showcase your communication skills.