At a Glance
- Tasks: Manage customer accounts and enhance their experience post-sale in a fully remote role.
- Company: Join a dynamic SaaS company with a start-up vibe and a cloud-native platform.
- Benefits: Fully remote work, competitive salary, and rapid career progression opportunities.
- Other info: Work with cutting-edge tools like Zoom, Salesforce, and Splunk.
- Why this job: Make a real impact by improving customer experiences for top-tier clients.
- Qualifications: Experience in account management, VDI technologies, and SaaS environments required.
The predicted salary is between 45000 - 55000 € per year.
A fully remote position from the UK only. DEX/EUC experience needed.
Key Skills:
- Experience dealing with customer experience for small to enterprise accounts
- Previous experience as an account manager for post sales
- Building relationships with stakeholders at Fortune 100 companies
- Account management of a large volume of accounts and guiding customers through the customer experience journey
- Working knowledge of VDI's such as Citrix/VMware virtualisation solutions
- SaaS company experience
- Experience of hitting account renewal targets
An exciting opportunity is on offer for an Account Manager to work for a well-established SaaS business building a cloud-native platform with a start-up feel, on a fully remote basis in the UK. The chosen Account Manager will be involved in customer care at the post-sale stage. You must be comfortable giving demos, creating quotations, and have extensive experience liaising with solution engineers, CSMs, and professional service people.
As an Account Manager, you will ideally have a working knowledge of Citrix, VMware, and other VDI technologies. Experience with tools like Zoom, Splunk, Salesforce, and Outreac.io are also advantageous. The chosen Account Manager will help improve the customer experience and help to retain a volume of subscriptions of the product. You will ideally have previous experience of working in a SaaS business.
There is a huge opportunity for an Account Manager to progress quickly within this business. For more information please apply with an updated CV.
Account Manager - REMOTE / SaaS / CITRIX / DEX / EUC in Bury employer: ardotec.
Join a dynamic and innovative SaaS company that offers a fully remote working environment, allowing you to balance your professional and personal life seamlessly. With a strong focus on employee growth, you'll have ample opportunities to advance your career while working with cutting-edge technologies like Citrix and VMware. Our collaborative work culture fosters strong relationships and encourages creativity, making it an ideal place for those looking to make a meaningful impact in the tech industry.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager - REMOTE / SaaS / CITRIX / DEX / EUC in Bury
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or industry events. We all know that sometimes it’s not just what you know, but who you know that can land you that Account Manager role.
✨Tip Number 2
Prepare for those interviews by practising common questions related to account management and customer experience. We suggest role-playing with a friend or using online resources to get comfortable with your answers.
✨Tip Number 3
Showcase your skills in demos! If you’ve got experience with Citrix or VMware, make sure to highlight that during interviews. We want to see how you can bring value to the team and improve customer experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Account Manager - REMOTE / SaaS / CITRIX / DEX / EUC in Bury
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with account management, especially in SaaS and VDI environments. We want to see how your skills align with the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Account Manager role. Share specific examples of how you've built relationships with stakeholders and improved customer experiences in previous roles.
Showcase Your Technical Skills:Since we’re looking for someone with knowledge of Citrix, VMware, and other VDI technologies, make sure to mention any relevant tools or platforms you’ve worked with. This will help us see that you’re ready to hit the ground running!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at ardotec.
✨Know Your SaaS Inside Out
Make sure you understand the SaaS landscape, especially how it relates to account management. Brush up on your knowledge of Citrix and VMware, as well as any other VDI technologies mentioned in the job description. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Experience Skills
Prepare examples from your past experiences where you've successfully managed customer relationships, particularly with enterprise accounts. Be ready to discuss how you've guided customers through their journey and how you've hit renewal targets. This will demonstrate your ability to excel in the role.
✨Practice Your Demo Skills
Since you'll be giving demos, practice presenting a product or service in a clear and engaging way. You might even want to prepare a mock demo related to the company's offerings. This will not only help you feel more comfortable but also impress the interviewers with your proactive approach.
✨Familiarise Yourself with Relevant Tools
Get to grips with tools like Zoom, Salesforce, and Splunk before your interview. If you can, try to find out which tools the company uses and be prepared to discuss how you've used similar tools in your previous roles. This shows that you're ready to hit the ground running.
