At a Glance
- Tasks: Manage customer accounts and enhance their experience with our cloud-native platform.
- Company: Dynamic SaaS company with a start-up vibe, fully remote in the UK.
- Benefits: Competitive salary, flexible working hours, and rapid career progression.
- Other info: Great opportunity for quick advancement in a supportive environment.
- Why this job: Join a forward-thinking team and make a real difference in customer satisfaction.
- Qualifications: Experience in account management and familiarity with VDI technologies like Citrix and VMware.
The predicted salary is between 40000 - 50000 € per year.
REMOTE / SaaS / CITRIX / DEX / EUC
***FULL REMOTE POSITION FROM UK ONLY***
- Experience dealing with customer experience for small to enterprise accounts.
- Previous experience as an account manager for post sales.
- Building relationships with stakeholders at fortune 100 companies.
- Account management of a large volume of accounts and guiding customers through the customer experience journey.
- Working knowledge of VDI's such as Citrix/ VMware virtualisation solutions.
- SaaS company experience.
- Experience of hitting account renewal targets.
An exciting opportunity is on offer for an Account Manager to work for a well-established SaaS business building a cloud native platform with a start-up feel, on a fully remote basis in the UK. The chosen Account Manager will be involved in the customer care at the post sale stage. You must be comfortable giving demos, creating quotations and have extensive experience liaising with Solution engineers, CSM's and professional service people.
As an Account Manager, you will ideally have a working knowledge of Citrix, VMware and other VDI technologies. Experience with tools like Zoom, Splunk, Salesforce, Outreach. The chosen Account Manager will help improve the customer experience and help to retain a volume of subscriptions of the product. There is a huge opportunity for an Account Manager to progress quickly within this business.
Account Manager / Executive (Salesforce) - Remote in Bury employer: ardotec.
Join a dynamic and innovative SaaS company that offers a fully remote working environment, allowing you to balance your professional and personal life seamlessly. With a strong focus on employee growth, you'll have ample opportunities to advance your career while working with cutting-edge technologies and building relationships with prestigious clients. Our collaborative work culture fosters creativity and support, making it an excellent place for those looking to make a meaningful impact in the tech industry.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager / Executive (Salesforce) - Remote in Bury
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or other platforms. Let them know you're on the hunt for an Account Manager role, especially in SaaS. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Prepare for those interviews by practising common questions related to account management and customer experience. We recommend doing mock interviews with friends or using online resources to get comfortable discussing your past experiences and how they relate to the role.
✨Tip Number 3
Showcase your skills! Create a portfolio or a presentation that highlights your achievements in previous roles, especially around customer care and account renewals. This will help you stand out during interviews and demonstrate your value to potential employers.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of exciting opportunities waiting for you. Plus, applying directly can sometimes give you a better chance of getting noticed by hiring managers.
We think you need these skills to ace Account Manager / Executive (Salesforce) - Remote in Bury
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences mentioned in the job description. Highlight your account management experience, especially with SaaS and VDI technologies like Citrix and VMware. We want to see how you’ve built relationships with stakeholders and guided customers through their journey.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share specific examples of how you've hit account renewal targets and improved customer experiences in previous roles. We love a good story!
Show Off Your Tech Savvy:Since we’re in the SaaS space, it’s important to showcase your familiarity with tools like Salesforce, Zoom, and Splunk. Mention any relevant certifications or training you’ve completed that relate to these technologies. We’re looking for someone who can hit the ground running!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any updates. Plus, it shows us you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at ardotec.
✨Know Your Stuff
Make sure you brush up on your knowledge of Citrix, VMware, and other VDI technologies. Familiarise yourself with the SaaS landscape and be ready to discuss how these tools can enhance customer experience. This will show that you're not just a fit for the role, but that you're genuinely interested in the industry.
✨Showcase Your Relationship Skills
Prepare examples of how you've built and maintained relationships with stakeholders, especially in large organisations. Think about specific instances where you've guided customers through their journey and how you’ve handled challenges. This will demonstrate your ability to manage accounts effectively.
✨Be Ready to Talk Numbers
Since hitting account renewal targets is key, come prepared with metrics from your previous roles. Discuss how you achieved or exceeded targets and what strategies you used. This will highlight your results-driven approach and your capability to contribute to the company's success.
✨Practice Your Demos
As you'll be giving demos, practice presenting your knowledge in a clear and engaging way. Use mock scenarios to simulate the customer experience journey. This will not only boost your confidence but also showcase your communication skills during the interview.
