Account Manager - REMOTE / SaaS / VDI / DEX / EUC in Ashton-under-Lyne
Account Manager - REMOTE / SaaS / VDI / DEX / EUC

Account Manager - REMOTE / SaaS / VDI / DEX / EUC in Ashton-under-Lyne

Ashton-under-Lyne Full-Time 40000 - 50000 £ / year (est.) Home office possible
ardotec.

At a Glance

  • Tasks: Manage customer accounts and enhance their experience post-sale.
  • Company: Dynamic SaaS company with a start-up vibe, fully remote in the UK.
  • Benefits: Flexible remote work, career progression, and a vibrant team culture.
  • Other info: Great opportunity for rapid career advancement in a supportive environment.
  • Why this job: Join a fast-growing company and make a real impact on customer satisfaction.
  • Qualifications: Experience in account management and familiarity with VDI technologies.

The predicted salary is between 40000 - 50000 £ per year.

***FULL REMOTE POSITION FROM UK ONLY***

Key Skills:

  • Experience dealing with customer experience for small to enterprise accounts
  • Previous experience as an account manager for post sales
  • Building relationships with stakeholders at fortune 100 companies
  • Account management of a large volume of accounts and guiding customers through the customer experience journey
  • Working knowledge of VDI's such as Citrix/VMware virtualisation solutions
  • SaaS company experience
  • Experience of hitting account renewal targets

An exciting opportunity is on offer for an Account Manager to work for a well-established SaaS business building a cloud native platform with a start-up feel, on a fully remote basis in the UK. The chosen Account Manager will be involved in customer care at the post-sale stage. You must be comfortable giving demos, creating quotations and have extensive experience liaising with Solution engineers, CSM's and professional service people.

As an Account Manager, you will ideally have a working knowledge of Citrix, VMware and other VDI technologies. Experience with tools like Zoom, Splunk, Salesforce, Outreac.io are also advantageous. The chosen Account Manager will help improve the customer experience and help to retain a volume of subscriptions of the product. You will ideally have previous experience of working in a SaaS business.

There is a huge opportunity for an Account Manager to progress quickly within this business. For more information please apply with an updated CV.

Account Manager - REMOTE / SaaS / VDI / DEX / EUC in Ashton-under-Lyne employer: ardotec.

Join a dynamic and innovative SaaS company that offers a fully remote working environment, allowing you to balance your professional and personal life seamlessly. With a strong focus on employee growth, you'll have ample opportunities to advance your career while working with cutting-edge technologies and building relationships with top-tier clients. Our collaborative work culture fosters creativity and support, making it an excellent place for those seeking meaningful and rewarding employment.
ardotec.

Contact Detail:

ardotec. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Account Manager - REMOTE / SaaS / VDI / DEX / EUC in Ashton-under-Lyne

✨Tip Number 1

Network like a pro! Reach out to your connections on LinkedIn or industry events. We all know that sometimes it’s not just what you know, but who you know that can land you that dream job.

✨Tip Number 2

Prepare for those interviews! Research the company and its products inside out. We want you to be able to discuss how your experience with SaaS and VDI can directly benefit them. Show them you’re the perfect fit!

✨Tip Number 3

Practice makes perfect! Do mock interviews with friends or use online platforms. We suggest focusing on common questions for account managers and showcasing your customer experience skills.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. We’re excited to see how you can contribute to our team and help improve customer experiences.

We think you need these skills to ace Account Manager - REMOTE / SaaS / VDI / DEX / EUC in Ashton-under-Lyne

Customer Experience Management
Account Management
Stakeholder Relationship Building
Post-Sales Support
VDI Knowledge (Citrix, VMware)
SaaS Experience
Account Renewal Target Achievement
Demonstration Skills
Quotation Creation
Collaboration with Solution Engineers
Collaboration with Customer Success Managers (CSMs)
Familiarity with Tools (Zoom, Splunk, Salesforce, Outreach.io)
Customer Retention Strategies

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Account Manager role. Highlight your experience with customer experience, account management, and any relevant VDI or SaaS knowledge. We want to see how your skills match what we're looking for!

Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Include specific examples of how you’ve hit account renewal targets or improved customer experiences. This helps us see the impact you've made in previous roles.

Keep It Professional Yet Personal: While we love a professional tone, don’t be afraid to let your personality shine through! A bit of warmth and authenticity can make your application stand out. Remember, we’re looking for someone who can build relationships with our clients.

Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and it ensures your application goes directly to us. We can’t wait to see what you bring to the table!

How to prepare for a job interview at ardotec.

✨Know Your Stuff

Make sure you brush up on your knowledge of VDI technologies like Citrix and VMware. Familiarise yourself with the SaaS landscape and be ready to discuss how these tools can enhance customer experience. This will show that you're not just a candidate, but someone who understands the industry.

✨Showcase Your Relationship Skills

Prepare examples of how you've built and maintained relationships with stakeholders, especially in large organisations. Think about specific instances where you guided customers through their journey and how you managed to hit account renewal targets. This will demonstrate your ability to connect with clients effectively.

✨Practice Your Demos

Since you'll be giving demos, practice makes perfect! Set up a mock demo session with a friend or colleague. Focus on clarity and engagement, ensuring you can explain complex concepts simply. This will help you feel more confident during the actual interview.

✨Be Ready for Scenario Questions

Expect questions that put you in real-life scenarios related to account management. Think about how you would handle difficult customers or manage multiple accounts simultaneously. Having a few strategies in mind will help you respond confidently and show your problem-solving skills.

Account Manager - REMOTE / SaaS / VDI / DEX / EUC in Ashton-under-Lyne
ardotec.
Location: Ashton-under-Lyne

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