At a Glance
- Tasks: Manage customer accounts and enhance their experience post-sale in a fully remote role.
- Company: Dynamic SaaS company with a start-up vibe, focused on cloud-native solutions.
- Benefits: Fully remote work, competitive salary, and rapid career progression opportunities.
- Other info: Exciting chance to grow quickly in a supportive and innovative environment.
- Why this job: Join a forward-thinking team and make a real impact on customer satisfaction.
- Qualifications: Experience in account management and familiarity with VDI technologies like Citrix and VMware.
The predicted salary is between 40000 - 50000 € per year.
FULL REMOTE POSITION FROM UK ONLY
DEX/EUC EXPERIENCE NEEDED
Key Skills:
- Experience dealing with customer experience for small to enterprise accounts
- Previous experience as an account manager for post sales
- Building relationships with stakeholders at fortune 100 companies
- Account management of a large volume of accounts and guiding customers through the customer experience journey
- Working knowledge of VDI's such as Citrix/VMware virtualisation solutions
- SaaS company experience
- Experience of hitting account renewal targets
An exciting opportunity is on offer for an Account Manager to work for a well-established SaaS business building a cloud native platform with a start-up feel, on a fully remote basis in the UK. The chosen Account Manager will be involved in the customer care at the post sale stage. You must be comfortable giving demos, creating quotations and have extensive experience liaising with Solution engineers, CSM's and professional service people.
As an Account Manager, you will ideally have a working knowledge of Citrix, VMware and other VDI technologies. Experience with tools like Zoom, Splunk, Salesforce, Outreac.io are also advantageous. The chosen Account Manager will help improve the customer experience and help to retain a volume of subscriptions of the product. You will ideally have previous experience of working in a SaaS business.
There is a huge opportunity for an Account Manager to progress quickly within this business.
For more information please apply with an updated CV.
Account Manager - REMOTE / SaaS / CITRIX / DEX / EUC in Ashton-under-Lyne employer: ardotec.
Join a dynamic and innovative SaaS company that offers a fully remote working environment, allowing you to balance your professional and personal life seamlessly. With a strong focus on employee growth, you'll have ample opportunities to advance your career while working with cutting-edge technologies like Citrix and VMware. Our collaborative work culture fosters strong relationships and encourages creativity, making it an ideal place for those looking to make a meaningful impact in the tech industry.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager - REMOTE / SaaS / CITRIX / DEX / EUC in Ashton-under-Lyne
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn and let them know you're on the hunt for an Account Manager role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its products, especially their SaaS offerings. Be ready to discuss how your experience with Citrix and VMware can enhance customer experiences.
✨Tip Number 3
Showcase your skills! Create a portfolio or a presentation that highlights your past successes in account management, especially with large accounts. This will help you stand out during interviews.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are excited about joining us. Make sure to tailor your application to highlight your DEX/EUC experience and how you can contribute to our team.
We think you need these skills to ace Account Manager - REMOTE / SaaS / CITRIX / DEX / EUC in Ashton-under-Lyne
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with account management, especially in SaaS and VDI environments. We want to see how you've built relationships and guided customers through their journey, so don’t hold back on those details!
Showcase Relevant Skills:Include any specific tools or technologies you’ve worked with, like Citrix or Salesforce. We’re looking for someone who can hit the ground running, so let us know how your skills align with what we need.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Tell us why you’re excited about this role and how your past experiences make you the perfect fit. We love a bit of personality, so don’t be afraid to let yours show!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at ardotec.
✨Know Your SaaS Inside Out
Make sure you understand the SaaS landscape, especially how it relates to Citrix and VMware. Brush up on the company's products and services, and be ready to discuss how they can enhance customer experience.
✨Showcase Your Relationship-Building Skills
Prepare examples of how you've successfully built relationships with stakeholders in previous roles. Highlight your experience with both small and enterprise accounts, as this will demonstrate your versatility and ability to manage diverse client needs.
✨Be Ready for Demos and Quoting
Since you'll be giving demos and creating quotations, practice explaining complex concepts in simple terms. Think about how you can make the customer journey smoother and be prepared to share your strategies during the interview.
✨Familiarise Yourself with Relevant Tools
Get comfortable with tools like Zoom, Salesforce, and Splunk. If you have experience with these platforms, be ready to discuss how you've used them to improve account management and customer satisfaction in the past.
