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- Tasks: Manage customer accounts and enhance their experience post-sale in a fully remote role.
- Company: Dynamic SaaS company with a start-up vibe, focused on cloud-native solutions.
- Benefits: Fully remote work, competitive salary, and rapid career progression opportunities.
- Other info: Exciting chance to grow quickly in a supportive and innovative environment.
- Why this job: Join a forward-thinking team and make a real impact on customer satisfaction.
- Qualifications: Experience in account management and familiarity with VDI technologies like Citrix and VMware.
The predicted salary is between 40000 - 50000 £ per year.
***FULL REMOTE POSITION FROM UK ONLY***
Key Skills:
- Experience dealing with customer experience for small to enterprise accounts
- Previous experience as an account manager for post sales
- Building relationships with stakeholders at fortune 100 companies
- Account management of a large volume of accounts and guiding customers through the customer experience journey
- Working knowledge of VDI's such as Citrix/VMware virtualisation solutions
- SaaS company experience
- Experience of hitting account renewal targets
An exciting opportunity is on offer for an Account Manager to work for an exciting and well-established SaaS business building a cloud native platform with a start-up feel, on a fully remote basis in the UK. The chosen Account Manager will be involved in the customer care at the post sale stage. You must be comfortable giving demos, creating quotations and have extensive experience liaising with Solution engineers, CSM's and professional service people.
As an Account Manager, you will ideally have a working knowledge of Citrix, VMware and other VDI technologies. Experience with tools like Zoom, Splunk, Salesforce, Outreac.io are also advantageous. The chosen Account Manager will help improve the customer experience and help to retain volume of subscriptions of the product. You will ideally have previous experience of working in a SaaS business.
There is a huge opportunity for an Account Manager to progress quickly within this business. For more information please apply with updated CV.
Account Manager - REMOTE / SaaS / VDI / DEX / EUC in Altrincham employer: ardotec.
Contact Detail:
ardotec. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager - REMOTE / SaaS / VDI / DEX / EUC in Altrincham
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or industry events. We all know that sometimes it’s not just what you know, but who you know that can land you that Account Manager role.
✨Tip Number 2
Prepare for those interviews by practising common questions related to account management and customer experience. We suggest doing mock interviews with friends or using online platforms to get comfortable with your responses.
✨Tip Number 3
Showcase your skills! Create a portfolio or a presentation that highlights your achievements in previous roles, especially around customer care and account renewals. We want to see how you’ve made an impact!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Account Manager - REMOTE / SaaS / VDI / DEX / EUC in Altrincham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in account management, especially with SaaS and VDI technologies. We want to see how you've built relationships with stakeholders and guided customers through their journey.
Showcase Relevant Skills: Include specific examples of how you've hit account renewal targets and managed a large volume of accounts. Mention any tools you’ve used like Salesforce or Zoom, as these are super relevant for us.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're excited about this role and how your background makes you the perfect fit. We love seeing genuine enthusiasm for the position.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at ardotec.
✨Know Your SaaS Inside Out
Make sure you understand the SaaS landscape, especially the company's offerings. Familiarise yourself with their cloud-native platform and how it stands out in the market. This will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Relationship-Building Skills
Prepare examples of how you've successfully built relationships with stakeholders, especially in large organisations. Think about specific instances where you guided customers through their journey and how you managed to retain accounts. This will demonstrate your ability to handle the post-sales process effectively.
✨Brush Up on VDI Knowledge
Since the role requires knowledge of VDI technologies like Citrix and VMware, make sure you're up to speed with these tools. Be ready to discuss how you've used them in previous roles or how you would approach learning them if you're not already familiar.
✨Practice Your Demo Skills
As an Account Manager, you'll likely need to give demos. Practise presenting a demo of a product or service you’re familiar with. Focus on clarity and engagement, as this will reflect your ability to communicate effectively with clients and stakeholders during the interview.