At a Glance
- Tasks: Support clients and insurers with group risk policies, ensuring top-notch customer service.
- Company: Join Towergate Employee Benefits, the UK's largest independent Insurance Brokers.
- Benefits: Enjoy a 37.5-hour work week, no weekends, plus great perks and career growth opportunities.
- Other info: We promote diversity and inclusion, empowering you to bring your whole self to work.
- Why this job: Be part of a supportive team that values your wellbeing and offers diverse experiences.
- Qualifications: Customer service or admin experience in Group Risk or Employee Benefits is essential.
The predicted salary is between 30000 - 42000 £ per year.
Do you have experience with administrating group life, group income protection or group critical policies?
We’re on the hunt for a talented Client Services Specialist to join our growing team. You’ll work Monday to Friday, just 37.5 hours per week, no weekends or evenings! You will also be rewarded with all the great benefits of working with the UKs largest independent Insurance Brokers – Towergate Employee Benefits.
Our Client Services Specialists in Group Risk are the first point of contact, providing support to both our clients and providers to keep them updated and provide a market leading customer experience. You will gather all relevant data for each client / customer’s scheme renewal and assist with preparing information for our Employee Benefits Consultants.
So, what does the role of a Client Services Specialist here involve?
- Provide great customer service and support to our Employee Benefit Consultants, clients and insurers over the phone and by e-mail.
- Be the first point of contact for all client and insurer queries and proactively support with policy renewals and new business.
- Support with administration of scheme such as invoicing, accounts, claims, underwriting, rehabilitation support services and communication material.
- You will need to enjoy working in a team, we work hard, help and support each other and we’re driven to achieve all our team goals and objectives.
What are we looking for in our next Client Services Specialist?
- Customer Service and/or Administration experience within either Group Risk, Employee Benefits or Group Life is essential.
- Strong admin skills and proficient with Microsoft Office packages.
- Willing to learn and have a natural curiosity.
- Be positive, collaborative and resilient. No two days here are the same.
In return you will be welcomed and supported by Towergate Employee Benefits, part of our Everywhen family, with opportunities to learn and grow your career. You will also be joining an organisation that cares about you as a person and your wellbeing
So, what are you waiting for? Apply today and one of our team will be in touch.
#AIB
Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.
Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. No Agencies please.
Click here here to see our standard benefits page
#J-18808-LjbffrClient Services Specialist - Group Risk in Wokingham employer: Ardonagh
At Towergate Employee Benefits, we pride ourselves on being an exceptional employer, offering a supportive and collaborative work environment where our Client Services Specialists can thrive. With a focus on employee wellbeing, professional growth opportunities, and a commitment to diversity and inclusion, we ensure that every team member feels valued and empowered to reach their full potential. Enjoy a balanced work-life with no weekends or evenings, while contributing to a market-leading customer experience in the heart of the UK's largest independent Insurance Brokers.
StudySmarter Expert Advice🤫
We think this is how you could land Client Services Specialist - Group Risk in Wokingham
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Ardonagh). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Ardonagh. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Client Services Specialist - Group Risk in Wokingham
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Ardonagh.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Ardonagh. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Ardonagh
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Ardonagh to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Ardonagh, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Ardonagh's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
