Senior Binding Authority Technician - North American Programmes
Senior Binding Authority Technician - North American Programmes

Senior Binding Authority Technician - North American Programmes

London Full-Time 42000 - 84000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Drive efficient operations and support brokers in a dynamic insurance environment.
  • Company: Join Ardonagh Specialty, a vibrant company focused on innovation and employee growth.
  • Benefits: Enjoy flexible working, competitive salary, wellness programs, and discounts at major retailers.
  • Why this job: Be part of a diverse team that values your input and fosters personal development.
  • Qualifications: Technical knowledge and a proactive attitude are essential; experience in London Market processes is a plus.
  • Other info: Flexible hours and a supportive management team make this role ideal for work-life balance.

The predicted salary is between 42000 - 84000 £ per year.

Senior Binding Authority Technician – North American Programmes

Join to apply for the Senior Binding Authority Technician – North American Programmes role at Ardonagh Specialty

Senior Binding Authority Technician – North American Programmes

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Join to apply for the Senior Binding Authority Technician – North American Programmes role at Ardonagh Specialty

Job Title: Senior Binding Authority Technician

Location: London/Hybrid (Typically 2/3 days in the office)

Type: Full time – Fixed Term (If you are a job share partnership, work reduced hours, or any other way of working flexibly, please do still get in touch)

At Ardonagh Specialty, we provide much more than just a workplace. We are dedicated to fostering skill development and knowledge within a team that is passionate about their work, values their Employees, and truly celebrates diversity.

Working at Ardonagh Specialty means you’ll be part of The Ardonagh Group. We are proud of our innovative environment offering many opportunities for growth across the wider group. Employees regularly move between our united teams, and we encourage you to make your role your own.

Our offices are lively and exciting places to be, but we understand that life needs flexibility, and offer a genuinely flexible approach to working. If you are looking to join a thriving, energetic business with exciting plans, this role could be an ideal fit for you.

What We Can Offer

We offer much more than just an inclusive culture with apprenticeships, study support, participation in our annual Spotlight Awards, Community Trust, Sports Teams, office socials, events and so much more. All of this with a supportive management team as well as working alongside some of the industry’s top talent.

You’ll have access to wellbeing programs, fantastic discounts across many big-name businesses including supermarkets, gym memberships, restaurants, and healthcare cash plans etc.

Further Perks Of Working With Us (Fixed Benefits)

  • Employer pension contribution of 10% (providing you, the Employee provides 5%).
  • Good work life balance – flexibility to suit you.
  • Competitive salary.
  • Life Assurance at X4 of your base salary.
  • Group Income Protection.
  • Generous Annual Leave entitlement.
  • Private Medical Insurance.
  • Group annual bonus scheme.

Manager Says

The ultimate objective of this role is to drive the delivery of an efficient and enhanced end to end operations service to our Clients and our Brokers/ Account Executives. This includes:

  • Ensure effective delivery of all Broker Support activities in accordance with the target Ardonagh model
  • Oversee the service delivery provided by our 3rd party providers; ensuring positive collaboration and support.
  • Maintain awareness of the end to end processes relative to IBA, Premium Processing, Claims and all middle office tasks.

What You Will Do

  • Assisting in the preparation of key placement documentation ensuring meeting with minimum standards, following Ardonagh processes and market Compliance
  • Initiating and overseeing the premium processing function, supporting the processing technicians with the resolution of queries as appropriate
  • Training and support of 3rd Party Service Providers
  • Maintaining an accurate and compliant record of the placement via GXB
  • Utilising relevant market and internal systems to aid in the placement process
  • Support the internal File Audit process working with the File Review and Internal Audit team as appropriate
  • Oversight and ownership of key contractual dates, including payment warranties, subjectivities and NOC’s
  • Work with Clients and Brokers to address Cash & Credit Control issues, identify route cause of any recurring issues and propose changes to the process to bring improvements

Establish and maintain relationships with key Ardonagh Specialty colleagues, and stakeholders including;

  • Risk & Compliance
  • IT and Digital
  • Management Information
  • Business Entity Team
  • IBA
  • Premium Processing
  • Claims

Ensure adherence to all compliance requirements, including but not limited to;

  • Contract Certainty
  • Client and Market Due Diligence
  • KPI’s
  • Audit processes
  • Authorisations matrix

Competencies Required

  • Class specific technical knowledge
  • Desire to learn new tasks and new lines of business
  • Ability to communicate with Clients and colleagues in a professional and respectful manner
  • Proactive and assertive role within the team and across the business
  • Ability to work under pressure and to meet deadlines
  • Ability to standardize the processes within the team where applicable and to implement efficiencies
  • Ability to embrace Change and embed new processes as required by the Leadership
  • Computer literate, including good knowledge of Microsoft Word, Excel and PowerPoint packages
  • Experience in the use of London Market processes and systems

Think you don’t meet every requirement?

We are dedicated to creating a diverse, inclusive, and authentic workplace where everyone can thrive . If you’re excited about this role, but your experience doesn’t perfectly match what we are looking for, please apply anyway. You might just be the right fit for the job, or other opportunities we may have within the wider Group.

Interview Process

At Ardonagh Specialty, we have a straightforward interview process to ensure the best fit for both you and the company:

  • Submit your application with your CV, emphasising your skills and experience related to the job.
  • Our Talent Acquisition team will then arrange a call where they can tell you more about the role and the team. We want to learn about your motivation and goals, what you can bring to Ardonagh Specialty, and answer any immediate questions.
  • If successful, you will generally be invited to engage in a 1-hour interview with the Hiring Manager and selected team members, via teams or in person. We will discuss our technologies, key skills, and team dynamics and provide further opportunity to ask any questions. This is your chance to voice your thoughts on the role and we will outline our expectations and ensure this role aligns with your ambitions for the future.
  • Depending on the role, you may be invited to attend a second stage interview with further members of the team.

If successful or unsuccessful, we always try and move quickly in presenting an offer or providing feedback.

We truly value the diversity of our teams and as a Group, we are committed to supporting and welcoming individuals from all backgrounds, as we appreciate every perspective is a significant part of our success. Should you require any reasonable adjustment throughout the recruitment process, please do not hesitate to let a member of the Talent team know.

#AS

Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Engineering and Information Technology

  • Industries

    Insurance

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Senior Binding Authority Technician - North American Programmes employer: Ardonagh Specialty

At Ardonagh Specialty, we pride ourselves on being an exceptional employer that champions employee development and inclusivity. Our vibrant London office fosters a dynamic work culture where flexibility is key, allowing you to balance your professional and personal life while enjoying competitive benefits such as a generous pension scheme, private medical insurance, and access to wellbeing programmes. Join us to be part of a forward-thinking team that values diversity and offers numerous opportunities for growth within the wider Ardonagh Group.
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Contact Detail:

Ardonagh Specialty Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Binding Authority Technician - North American Programmes

✨Tip Number 1

Familiarise yourself with the specific processes and systems used in the London Market, as this role requires a solid understanding of these. Research common challenges faced in premium processing and IBA to demonstrate your proactive approach during discussions.

✨Tip Number 2

Network with professionals already working in similar roles or within Ardonagh Specialty. Engaging with them on platforms like LinkedIn can provide you with insider knowledge about the company culture and expectations, which can be invaluable during interviews.

✨Tip Number 3

Prepare to discuss your experience in managing relationships with clients and brokers. Highlight any past successes in resolving cash and credit control issues, as this will show your capability to handle the responsibilities outlined in the job description.

✨Tip Number 4

Demonstrate your adaptability and willingness to embrace change by sharing examples from your previous roles where you successfully implemented new processes or efficiencies. This aligns well with the company's focus on innovation and improvement.

We think you need these skills to ace Senior Binding Authority Technician - North American Programmes

Class Specific Technical Knowledge
Knowledge of London Market Processes and Systems
Proactive Communication Skills
Ability to Work Under Pressure
Attention to Detail
Process Standardisation
Change Management
Microsoft Office Proficiency (Word, Excel, PowerPoint)
Client Relationship Management
Compliance Awareness
Problem-Solving Skills
Training and Support Skills
Data Management and Record Keeping
Collaboration with Third-Party Providers

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Senior Binding Authority Technician role. Focus on your technical knowledge, communication skills, and any experience with London Market processes.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific aspects of Ardonagh Specialty that appeal to you, such as their commitment to diversity and employee development.

Highlight Relevant Experience: In your application, emphasise your previous roles that involved broker support, premium processing, or compliance. Use specific examples to demonstrate how you've successfully managed similar tasks in the past.

Prepare for the Interview: Research common interview questions for similar roles and prepare your answers. Be ready to discuss your motivation for applying, your understanding of the insurance industry, and how you can contribute to the team at Ardonagh Specialty.

How to prepare for a job interview at Ardonagh Specialty

✨Understand the Role

Before your interview, make sure you thoroughly understand the responsibilities of a Senior Binding Authority Technician. Familiarise yourself with key terms like IBA, Premium Processing, and Claims, as well as the specific processes mentioned in the job description.

✨Showcase Your Technical Knowledge

Demonstrate your class-specific technical knowledge during the interview. Be prepared to discuss your experience with London Market processes and systems, and how you've applied this knowledge in previous roles.

✨Prepare Questions

Have a list of insightful questions ready for the interviewers. This could include inquiries about team dynamics, the technologies used, or how success is measured in the role. It shows your genuine interest in the position and helps you assess if it's the right fit for you.

✨Emphasise Flexibility and Adaptability

Given the emphasis on flexibility in the job description, be sure to highlight your ability to adapt to changing circumstances and embrace new processes. Share examples from your past experiences where you've successfully navigated change.

Senior Binding Authority Technician - North American Programmes
Ardonagh Specialty
A
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