At a Glance
- Tasks: Manage client accounts, ensuring timely cash collection and accurate reporting.
- Company: Join Ardonagh Specialty, a vibrant company focused on employee growth and diversity.
- Benefits: Enjoy flexible working, competitive salary, wellness programs, and discounts at major retailers.
- Other info: Diverse candidates are encouraged to apply, even if they don't meet all requirements.
- Why this job: Be part of an energetic team with opportunities for personal and professional development.
- Qualifications: Previous IBA experience and MS Office skills are essential; communication skills are a must.
The predicted salary is between 24000 - 40800 £ per year.
Job Title: IBA Account Handler
Location: Bolton/Hybrid (Typically 2/3 days in the office)
Type: Full time – Permanent (If you are a job share partnership, work reduced hours, or any other way of working flexibly, please do still get in touch)
At Ardonagh Specialty, we provide much more than just a workplace. We are dedicated to fostering skill development and knowledge within a team that is passionate about their work, values their Employees, and truly celebrates diversity.
Working at Ardonagh Specialty means you’ll be part of The Ardonagh Group. We are proud of our innovative environment offering many opportunities for growth across the wider group. Employees regularly move between our united teams, and we encourage you to make your role your own.
Our offices are lively and exciting places to be, but we understand that life needs flexibility, and offer a genuinely flexible approach to working. If you are looking to join a thriving, energetic business with exciting plans, this role could be an ideal fit for you.
What we can offer:
We offer much more than just an inclusive culture with apprenticeships, study support, participation in our annual Spotlight Awards, Community Trust, Sports Teams, office socials, events and so much more. All of this with a supportive management team as well as working alongside some of the industry’s top talent.
You’ll have access to wellbeing programs, fantastic discounts across many big-name businesses including supermarkets, gym memberships, restaurants, and healthcare cash plans etc.
Further perks of working with us (Fixed benefits):
Employer pension contribution of 10% (providing you, the Employee provides 5%).
Good work life balance - flexibility to suit you.
Competitive salary.
Life Assurance at X4 of your base salary.
Group Income Protection.
Generous Annual Leave entitlement.
Private Medical Insurance.
Group annual bonus scheme.
Role
Chase overdue IBA balances due to the Company, by phone and email and report any accounts that are causing concern, or where insurers are threatening cancellation.
Send statements to clients on a monthly basis.
Allocation of receipts from clients.
Setting up payments to clients, insurers and claim settlements, ensuring banking procedures have been adhered to, e.g. verifying bank details, timely banking of receipts and reconciliation of differences.
Reconciliation and payment of underwriter accounts.
Account query resolution including liaising with technical departments and the bank on queries raised by clients.
Provide cover for other IBA staff if they are away.
Assist when preparing various monthly reports e.g. helping produce and populate bespoke turnover, aged debtors and utilising spreadsheets to provide management information from the broking software system.
Maintenance of accurate accounting records.
Assist in preparing year-end audit files and related audit schedules.
Undertake any other related duties as may be reasonably required.
Meeting internal KPI’s.
Key Skills
Credit control experience.
Cashiering experience.
Working knowledge of accounting.
Understanding of financial accounting processes.
Applicable company specific procedures.
Key Attributes
Persistence in chasing overdue balances.
Numeracy and accuracy.
Attention to detail.
Good communication skills, oral and written.
Problem solving and analysis.
Ability to prioritise workload and meet routine departmental deadlines.
Competent use of standard office IT applications.
Rapport and good relationship with management, clients and external third parties.
Think you don’t meet every requirement?
We are dedicated to creating a diverse, inclusive, and authentic workplace where everyone can thrive . If you’re excited about this role, but your experience doesn’t perfectly match what we are looking for, please apply anyway. You might just be the right fit for the job, or other opportunities we may have within the wider Group.
Interview Process:
At Ardonagh Specialty, we have a straightforward interview process to ensure the best fit for both you and the company:
Submit your application with your CV, emphasising your skills and experience related to the job.
Our Talent Acquisition team will then arrange a call where they can tell you more about the role and the team. We want to learn about your motivation and goals, what you can bring to Ardonagh Specialty, and answer any immediate questions.
If successful, you will generally be invited to engage in a 1-hour interview with the Hiring Manager and selected team members, via teams or in person. We will discuss our technologies, key skills, and team dynamics and provide further opportunity to ask any questions. This is your chance to voice your thoughts on the role and we will outline our expectations and ensure this role aligns with your ambitions for the future.
Depending on the role, you may be invited to attend a second stage interview with further members of the team.
If successful or unsuccessful, we always try and move quickly in presenting an offer or providing feedback.
We truly value the diversity of our teams and as a Group, we are committed to supporting and welcoming individuals from all backgrounds, as we appreciate every perspective is a significant part of our success. Should you require any reasonable adjustment throughout the recruitment process, please do not hesitate to let a member of the Talent team know.
#AS
IBA Account Handler in London employer: Ardonagh Specialty
At Ardonagh Specialty, we pride ourselves on being more than just an employer; we are a community that champions diversity and fosters professional growth. With a vibrant office culture in London, flexible working arrangements, and a comprehensive benefits package including generous annual leave and wellness programmes, we empower our employees to thrive both personally and professionally. Join us to be part of a dynamic team where your contributions are valued and your career aspirations can flourish.
StudySmarter Expert Advice🤫
We think this is how you could land IBA Account Handler in London
✨Tip Number 1
Familiarise yourself with the IBA (Insurance Brokers' Association) processes and regulations. Understanding these will not only help you in your role but also impress the interviewers with your industry knowledge.
✨Tip Number 2
Network with professionals in the insurance sector, especially those who have experience in account handling. Engaging with them can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Brush up on your MS Office skills, particularly Excel, as it’s crucial for managing accounts and producing reports. Consider taking a short online course if you feel you need a refresher.
✨Tip Number 4
Prepare to discuss your previous experiences with client account management during the interview. Be ready to share specific examples of how you've successfully handled accounts and resolved issues.
We think you need these skills to ace IBA Account Handler in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in IBA account handling and showcases your skills in cash management, credit control, and client relationship building. Use specific examples to demonstrate your achievements.
Craft a Compelling Cover Letter:Write a cover letter that reflects your enthusiasm for the role at Ardonagh Specialty. Mention how your previous experience aligns with their requirements and express your interest in contributing to their innovative environment.
Highlight Relevant Skills:In your application, emphasise your proficiency in MS Office and any experience with accounting systems like Global XB. Also, showcase your communication skills and ability to influence stakeholders, as these are key for the role.
Prepare for the Interview:Research Ardonagh Specialty and be ready to discuss how your background fits with their values and goals. Prepare questions about the team dynamics and the technologies they use, showing your genuine interest in the position.
How to prepare for a job interview at Ardonagh Specialty
✨Showcase Your IBA Experience
Make sure to highlight your previous IBA experience during the interview. Be prepared to discuss specific examples of how you've managed client accounts, handled cash allocation, and dealt with credit control. This will demonstrate your suitability for the role.
✨Demonstrate Strong Communication Skills
Since the role involves liaising with various stakeholders, it's crucial to showcase your communication skills. Practice articulating your thoughts clearly and confidently, both verbally and in writing, as this will be key in building relationships within the team and with clients.
✨Prepare Questions About Team Dynamics
During the interview, ask insightful questions about the team dynamics and how collaboration works at Ardonagh Specialty. This shows your interest in fitting into their culture and understanding how you can contribute to the team's success.
✨Research Ardonagh Specialty
Familiarise yourself with Ardonagh Specialty's values, culture, and recent developments. Being knowledgeable about the company will not only help you answer questions more effectively but also allow you to align your motivations with their goals.
