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- Tasks: Manage client accounts, ensuring timely cash collection and accurate financial reporting.
- Company: Join Ardonagh Specialty, a vibrant and inclusive workplace with a focus on growth.
- Benefits: Enjoy flexible working, competitive salary, generous leave, and wellness programmes.
- Why this job: Be part of an energetic team making a real impact in the insurance industry.
- Qualifications: Strong communication skills and a passion for client management.
- Other info: Dynamic environment with opportunities for career advancement and skill development.
The predicted salary is between 28800 - 43200 £ per year.
Location: Bolton/ Hybrid (Typically 2/3 days in the office)
Type: Full time- Fixed Term (If you are a job share partnership, work reduced hours, or any other way of working flexibly, please do still get in touch)
At Ardonagh Specialty, we provide much more than just a workplace. We are dedicated to fostering skill development and knowledge within a team that is passionate about their work, values their Employees, and truly celebrates diversity. Working at Ardonagh Specialty means you’ll be part of The Ardonagh Group. We are proud of our innovative environment offering many opportunities for growth across the wider group. Employees regularly move between our united teams, and we encourage you to make your role your own. Our offices are lively and exciting places to be, but we understand that life needs flexibility, and offer a genuinely flexible approach to working. If you are looking to join a thriving, energetic business with exciting plans, this role could be an ideal fit for you.
What we can offer:
- Inclusive culture with apprenticeships, study support, participation in our annual Spotlight Awards, Community Trust, Sports Teams, office socials, events and so much more.
- Supportive management team as well as working alongside some of the industry’s top talent.
- Access to wellbeing programs, fantastic discounts across many big-name businesses including supermarkets, gym memberships, restaurants, and healthcare cash plans.
- Employer pension contribution of 10% (providing you, the Employee provides 5%).
- Good work life balance - flexibility to suit you.
- Competitive salary.
- Life Assurance at X4 of your base salary.
- Group Income Protection.
- Generous Annual Leave entitlement.
- Private Medical Insurance.
- Group annual bonus scheme.
Context for the Role: Client account management with responsibility for a portfolio of client IBA accounts.
Purpose of the Role: Manage a portfolio of client accounts within Ardonagh Specialty across both all ASL brands.
Responsibilities include:
- Investigation and allocation of cash, credit control, payments (both claims and return premiums) and the production of accurate and timely MI to support performance on the ledger portfolio.
Key Role Accountabilities:
- Ensure all debts are collected as soon as possible and all liabilities are settled within agreed credit terms.
- Ensure all cash received is matched as soon as possible.
- Ensure that all processes are being completed on a timely and accurate basis.
- Ensure accounting ledgers are maintained in an up to date and accurate manner.
- Produce accurate and timely management information on both a regular and ad hoc basis.
- Regular liaison with other departments regarding outstanding queries, particularly cash queries.
- Ensure that all outstanding cash under query with the clients/underwriters is chased on a monthly basis.
- Prepare and despatch statements of accounts in accordance with account holders’ requirements and/or when requested by divisions.
- Maintain accurate, comprehensive and up to date records, accessible to all parties that require them.
- Monitor client money payments to intermediary placing brokers.
- Notify appropriate individuals of potential bad debts at earliest possible stage and enlist assistance where appropriate.
- Undertake other duties and ad hoc tasks and projects.
- Keep suitable records of all communications sent.
- Build and manage relationships with key internal and external stakeholders to ensure the success of the project.
- Ensure compliance with appropriate group policies and procedures.
- Work with the Ardonagh Specialty Client Money Manager to ensure compliance with the FCA CASS 5 Client Money Rules.
- Ensure successful completion of training and assessment exercises as assigned from the Compliance and Training Departments.
- Other responsibilities and activities as required.
IBA Account Handler (6 Month FTC) employer: Ardonagh Specialty
Contact Detail:
Ardonagh Specialty Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IBA Account Handler (6 Month FTC)
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for an IBA Account Handler role. You never know who might have the inside scoop on opportunities at Ardonagh Specialty!
✨Tip Number 2
Prepare for those interviews! Research Ardonagh Specialty and understand their values and culture. Think about how your skills in client account management can shine through. We want to see you bring your A-game!
✨Tip Number 3
Practice makes perfect! Get a friend to do mock interviews with you. Focus on common questions related to cash management and client relationships. This will help you feel more confident when it’s your turn to impress the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our vibrant team at Ardonagh Specialty!
We think you need these skills to ace IBA Account Handler (6 Month FTC)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IBA Account Handler role. Highlight relevant experience and skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background fits with our values at Ardonagh Specialty. Keep it engaging and personal.
Showcase Your Skills: In your application, don’t forget to showcase your skills in client account management and cash handling. We’re looking for someone who can manage relationships and ensure timely processes, so let us know how you’ve done this before!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Ardonagh Specialty
✨Know Your Numbers
As an IBA Account Handler, you'll be dealing with cash management and client accounts. Brush up on your financial terminology and be ready to discuss how you would handle cash allocation and credit control. Show them you understand the importance of timely and accurate financial reporting.
✨Showcase Your Relationship Skills
This role involves building relationships with key stakeholders. Prepare examples of how you've successfully managed client relationships in the past. Be ready to discuss how you would approach liaising with other departments to resolve queries and ensure smooth operations.
✨Emphasise Flexibility and Adaptability
Ardonagh Specialty values flexibility in the workplace. Be prepared to talk about how you've adapted to changing circumstances in previous roles. Highlight any experience you have with hybrid working or managing multiple tasks efficiently.
✨Prepare Questions That Matter
At the end of the interview, you'll likely have a chance to ask questions. Think about what matters most to you in a workplace, such as opportunities for growth or team dynamics. Asking insightful questions shows your genuine interest in the company and the role.