Client Services Specialist - Group Risk

5 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Direct message the job poster from Ardonagh Advisory

Recruitment Specialist at The Ardonagh Group

Do you have experience with administrating group life, group income protection or group critical policies?

We’re on the hunt for a talented Client Services Specialist to join our growing team. You’ll work Monday to Friday, just 35 hours per week, no weekends or evenings! You will also be rewarded with all the great benefits of working with the UKs largest independent Insurance Brokers – Towergate Employee Benefits.

Our Client Services Specialists in Group Risk are the first point of contact, providing support to both our clients and providers to keep them updated and provide a market leading customer experience. You will gather all relevant data for each client / customer’s scheme renewal and assist with preparing information for our Employee Benefits Consultants.

So, what does the role of a Client Services Specialist here involve?

• Provide great customer service and support to our Employee Benefit Consultants, clients and insurers over the phone and by e-mail.
• Be the first point of contact for all client and insurer queries and proactively support with policy renewals and new business.
• Support with administration of scheme such as invoicing, accounts, claims, underwriting, rehabilitation support services and communication material.
• You will need to enjoy working in a team, we work hard, help and support each other and we’re driven to achieve all our team goals and objectives.

What are we looking for in our next Client Services Specialist?

• Customer Service and/or Administration experience within either Group Risk, Employee Benefits or Group Life is essential.
• Strong admin skills and proficient with Microsoft Office packages.
• Willing to learn and have a natural curiosity.
• Be positive, collaborative and resilient. No two days here are the same.

Benefits

In return you will be welcomed and supported by Towergate Employee Benefits, part of our Everywhen family, with opportunities to learn and grow your career. You will also be joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are:

• Holiday entitlement of 26 days plus bank holidays.
• Opportunity to progress your career across the entire Everywhen family.
• Award-winning learning & development offering and support to obtain professional qualifications to enhance your knowledge and career prospects.
• Pension scheme for when you feel it’s time to retire.
• 24-hour Employee Assistance support for you and your family’s physical and mental wellbeing.
• Corporate perks such as discounted gym memberships, cinema tickets, shopping, Eyecare vouchers, cycle to work and much more.
• One day paid volunteering to give back to our communities.
• Everywhen Community Trust (ACT) – raising funds for charity with donation matching in your local community.
• The Spotlight Awards, where we celebrate the best of the Everywhen Group and all the bright talent across our business.

So, what are you waiting for? Apply today and one of our team will be in touch.

#AIB

Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.

Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. No Agencies please.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Insurance

Referrals increase your chances of interviewing at Ardonagh Advisory by 2x

Sign in to set job alerts for “Client Services Representative” roles.

Hampshire, England, United Kingdom 2 weeks ago

Hampshire, England, United Kingdom 8 hours ago

Bournemouth, England, United Kingdom 5 days ago

Hampshire, England, United Kingdom 3 weeks ago

Southampton, England, United Kingdom 4 days ago

Southampton, England, United Kingdom 2 days ago

Southampton, England, United Kingdom 1 week ago

Client Service Account Manager – Payments – Associate

Bournemouth, England, United Kingdom 1 week ago

Southampton, England, United Kingdom 1 week ago

Southampton, England, United Kingdom 3 weeks ago

Southampton, England, United Kingdom 3 weeks ago

Bournemouth, England, United Kingdom 3 days ago

Southampton, England, United Kingdom 2 weeks ago

Andover, England, United Kingdom 1 week ago

Winchester, England, United Kingdom 1 week ago

Bournemouth, England, United Kingdom 6 days ago

Southampton, England, United Kingdom 1 week ago

Southampton: Care Coordinator Assistant

Southampton, England, United Kingdom 3 months ago

Amesbury, England, United Kingdom 2 weeks ago

Emsworth, England, United Kingdom 1 week ago

Southampton, England, United Kingdom 1 week ago

Southampton, England, United Kingdom 3 weeks ago

Nursling, England, United Kingdom 5 days ago

Southampton, England, United Kingdom 5 days ago

Southampton, England, United Kingdom 4 days ago

Fareham, England, United Kingdom 4 days ago

Southampton, England, United Kingdom 1 week ago

Southampton, England, United Kingdom 2 weeks ago

Gosport, England, United Kingdom 1 week ago

Southampton, England, United Kingdom 2 months ago

Southampton, England, United Kingdom 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr