At a Glance
- Tasks: Provide excellent service in our restaurant, bar, and events spaces.
- Company: Join the stunning Ardoe House Hotel, blending historic charm with modern comfort.
- Benefits: Enjoy discounted hotel stays, food, and a pension scheme.
- Other info: Work in a supportive environment that values transparency and personal growth.
- Why this job: Be part of a team creating memorable experiences in a beautiful setting.
- Qualifications: Enthusiastic, customer-focused individuals ready to deliver warm hospitality.
The predicted salary is between 25000 - 28000 £ per year.
Set within 30 acres of peaceful countryside just minutes from the heart of Aberdeen, Ardoe House Hotel is a stunning 19th-century mansion offering timeless Scottish charm with a modern twist. Inspired by the royal residence at Balmoral, the hotel combines historic grandeur with contemporary comfort, creating a truly unique hospitality experience. With 120 elegant bedrooms, award-winning dining, a cosy whisky bar, and a full-service spa and leisure club, Ardoe House is a sought-after destination for everything from luxury getaways and afternoon teas to business conferences and fairy-tale weddings. Our grand function rooms and landscaped gardens make us one of Aberdeenshire’s most picturesque event venues. At Ardoe House Hotel, we pride ourselves on delivering authentic, warm Scottish hospitality in a professional and welcoming environment. Join our team and become part of a legacy where heritage meets heart—and every team member helps create exceptional experiences our guests remember.
We are looking for enthusiastic and customer-focused Food & Beverage Team Members to provide excellent service across our restaurant, bar, and events spaces.
Key Responsibilities- Greet and seat guests with a warm and friendly approach
- Take orders and serve food and beverages efficiently
- Ensure tables are clean, set, and presented to standard
- Provide knowledgeable recommendations on menu items
- Process payments accurately using the POS system
- Maintain hygiene, cleanliness, and safety in service areas
- Work collaboratively with kitchen and front‑of‑house teams
- Assist with breakfast, lunch, dinner, or event service as needed
- Respond to guest requests and resolve minor issues promptly
- Transparency — We ensure clarity in communication so that there are no surprises
- Ownership — We think and perform like owners
- Driven — We have a constant desire for improvement
- Investment in our People — We continuously invest in our people to ensure that they are the best that they can be
Pension Scheme
Discounted Hotel Stays across our 7H Portfolio
Discounted Food and Beverage across our 7H Portfolio
F&B Team Member employer: ARDOE HOUSE HOTEL
Ardoe House Hotel is an exceptional employer, nestled in the serene countryside of Aberdeenshire, where employees enjoy a unique blend of historic charm and modern hospitality. With a strong commitment to transparency, ownership, and continuous improvement, we invest in our team members' growth through training and development opportunities. Our welcoming work culture, combined with benefits like discounted hotel stays and food, makes Ardoe House a fantastic place for those seeking a rewarding career in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land F&B Team Member
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like ARDOE HOUSE HOTEL. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to ARDOE HOUSE HOTEL
Don't be shy about reaching out to ARDOE HOUSE HOTEL directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace F&B Team Member
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about ARDOE HOUSE HOTEL and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at ARDOE HOUSE HOTEL
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
