At a Glance
- Tasks: Support office operations, manage supplies, and assist senior leadership with administrative tasks.
- Company: Join Ardent, the UK's leading provider of land and stakeholder engagement services.
- Benefits: Enjoy hybrid working, 25 days annual leave, and comprehensive health support.
- Other info: Diverse and inclusive workplace with opportunities for personal and professional growth.
- Why this job: Be part of a team making a real impact on communities and infrastructure projects.
- Qualifications: Strong communication skills and a desire to learn in a dynamic environment.
The predicted salary is between 30000 - 40000 £ per year.
Role: Office and facilities support
Location: Leeds
Full Time
Directorate: Corporate Services
Salary: Competitive
About Us:
Ardent is the UK’s leading provider of land, consent management, and stakeholder engagement services, supporting major infrastructure and regeneration projects from concept to delivery. We are passionate about delivering life-improving change for communities and future generations.
Role Purpose:
The Office & Facilities Support role is crucial to ensuring seamless operational and administrative office support. This role includes front-of-house responsibilities, general administrative support to local teams, and accurate reporting related to facilities, supplies, and health & safety. Additionally, the role involves providing executive assistance to members of the Senior Leadership Group.
Key Responsibilities:
- Executive Assistant: Provide proactive support to the Senior Leadership Group (SLG), including diary management and preparation of key documents. Support diary coordination and general admin for others in the team if requested.
- Office & Facilities Operations: Maintain a professional, safe, and well-organised office environment. Welcome visitors and manage reception duties. Coordinate with vendors and manage office supplies. Liaise with external vendors, contractors, and landlord to ensure timely and high-quality service delivery. Monitor office supplies and manage procurement and stock levels efficiently. Support the implementation of facilities processes and health & safety procedures under the direction of the Facilities & IT Lead. Regular office auditing of equipment and ensuring reporting procedures are followed where needed.
- Administrative Support: Provide general administrative assistance and help with meetings and events.
- Reporting & Documentation: Produce accurate reports and log facilities, IT, and H&S issues. Assist with the preparation of accurate and timely reports related to office usage, supplies, incidents, and maintenance. Record and log facilities, IT, and H&S issues for escalation and resolution. Contribute to internal reporting and audits as required by the Facilities & IT function.
- Front of House / Reception Duties: Be the first point of contact for all visitors and people in the office. Manage the visitor sign-in process and ensure a professional and friendly welcome. Handle incoming post and deliveries and maintain tidy communal spaces (reception, meeting rooms, kitchens).
- Administrative Support: Provide admin support to local office-based teams as needed (e.g., room bookings, printing, document collation). Organise team meetings and assist with logistics for internal events. Support diary coordination and general admin for others in the team if requested. Be the point of contact for new starters, provide office inductions, and assist where required.
Key Competencies, Skills & Experience:
- Relationship Building: Ability to build effective working relationships with clients and stakeholders, both internally and externally, enhancing teamwork and decision-making.
- Leadership Development: Desire to develop and learn people leadership skills to inspire, develop, and empower high-performing teams.
- Market Knowledge: Basic understanding of the infrastructure market and awareness of relevant policies and potential changes.
- Technical Expertise: Knowledge of land access, land rights, wayleaves, easements, licenses, compensation framework, stakeholder engagement, and negotiation.
- Negotiation and Engagement: Ability to lead negotiations, develop and complete agreements, and secure the withdrawal of objections, reducing risks at examination.
- Communication: Excellent interpersonal skills with the ability to communicate effectively verbally and in writing to various audiences.
Pay Range and Compensation Package:
- Hybrid working
- 25 days of annual leave (with options to buy or carry over)
- Enhanced maternity and paternity pay
- Company pension scheme
- Benenden Health Care (mental health support, 24/7 GP services, physiotherapy, optical and dental cover, personal accident protection)
- Cycle to Work scheme, electric car leasing, recognition awards, long service leave, discretionary annual bonus scheme
Equal Opportunity Statement:
We’re proud to be an equal opportunities employer, and we’re passionate about creating a workplace where you’re empowered to bring your authentic self to work every day. We are committed to building a diverse, inclusive team where everyone belongs. We welcome talent from all backgrounds and actively encourage applications from underrepresented groups.
If you’re ready to grow with a business that’s scaling rapidly and making a real impact, you’re in the right place!
Office and Facilities Support in Leeds employer: Ardent
Ardent is an exceptional employer, offering a dynamic work environment in Leeds where employees are empowered to contribute to meaningful infrastructure and regeneration projects. With a strong focus on employee growth, the company provides extensive benefits including hybrid working, generous annual leave, and comprehensive health care support, fostering a culture of inclusivity and professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Office and Facilities Support in Leeds
✨Get Involved in Industry Events
Jumping into industry events or leadership conferences can really help boost your visibility. Not only will you meet potential employers, but you’ll also get the chance to connect with other leaders in corporate management. Look for local or even virtual events that focus on leadership—every connection counts!
✨Engage in Professional Networks
Join professional management associations relevant to your career goals. These networks often host workshops, panels, and networking events that can put you in front of hiring managers. Plus, they can give you the scoop on upcoming roles, such as the full-time positions with companies like Ardent.
✨Showcase Your Leadership Skills
When reaching out to potential employers, particularly for leadership roles, demonstrate your leadership capabilities with real examples. Share stories from your previous positions that illustrate how you handled challenges and drove results. This will help you stand out when you apply to places like Ardent.
✨Tailor Your LinkedIn Presence
Ensure your LinkedIn profile is specifically tailored to corporate leadership. Highlight achievements, showcase relevant content and engage with posts in management groups. This not only builds your credibility but keeps you on the radar of companies looking for candidates like you as they post full-time opportunities.
We think you need these skills to ace Office and Facilities Support in Leeds
Some tips for your application 🫡
Show Us Your Leadership Skills:In the corporate leadership and management field, it's essential to highlight your leadership experience. Use your CV to flesh out examples of how you've led teams to success or managed significant projects. We want to see specific instances where your actions made a tangible difference in your previous roles!
Quantify Your Achievements:Numbers talk, especially in management! When detailing your achievements in your CV or cover letter, don’t just say you improved team performance. Instead, say you boosted productivity by 30% over six months through effective strategy implementation. This makes your application pop and shows us what you can bring to Ardent.
Craft a Compelling Cover Letter:Your cover letter is your chance to narrate your professional journey. We’re looking for motivation and a clear understanding of what corporate leadership means to you. Dive into your aspirations and how they align with the values and vision of Ardent. Make it personal – we want to get to know you!
Tailor Your CV for Management Roles:Ensure your CV reflects the management skills that are essential for this role. Focus on competencies like strategic planning, team building, and problem-solving. Use a clean layout, and don’t forget to align your experiences with those keywords mentioned in the job listing. This will help you stand out from the crowd!
How to prepare for a job interview at Ardent
✨Showcase Your Leadership Style
You’ll want to thoroughly convey your unique approach to leadership. During the interview with Ardent, be ready to share real-life examples of how you've inspired and motivated teams in the past. Think about specific achievements that illustrate your strategic thinking and your ability to drive results.
✨Brush Up on Management Theories
Expect some technical questions related to management theories and practices. Brush up on concepts like transformational leadership, servant leadership, or situational leadership. Be prepared to discuss how you would apply these theories to the role at Ardent, especially in the specific context of the challenges they’re currently facing.
✨Craft Your Vision for the Company
Since this is a full-time leadership role, spending time thinking about your vision for Ardent could really set you apart. Consider potential strategies for growth and how you would lead teams towards achieving them. This shows not just enthusiasm, but also strategic foresight that they’ll likely be looking for in a candidate.
✨Emphasise Team Dynamics and Culture
In corporate leadership, team dynamics and organisational culture are everything. Be ready to discuss how you've fostered a positive work environment in previous roles. Bring up examples of how you've managed diverse teams effectively—this will resonate well at Ardent as they’re likely seeking a candidate who can enhance their workplace culture.
