At a Glance
- Tasks: Welcome guests and deliver exceptional service in a vibrant pub environment.
- Company: Join Ardent Pub Group, a celebrated and community-driven hospitality leader.
- Benefits: Enjoy up to 50% dining discount, private healthcare, and industry-leading training.
- Other info: Dynamic team culture with opportunities for growth and community impact.
- Why this job: Be part of a trend-setting pub group that values creativity and passion for hospitality.
- Qualifications: Experience in fast-paced restaurants or pubs and a love for food and service.
The predicted salary is between 10 - 12 € per hour.
Our Group At Ardent Pub Group, everything starts with people. Whether you’re walking into one of our pubs or joining our team, you’ll be met with genuine warmth. We build pubs that are rooted in their communities, driven by purpose and built to last. We operate three acclaimed pubs - The George (Fitzrovia), The Cadogan Arms (Chelsea), and The Hound (Chiswick) - each rooted in tradition but full of fresh energy. Named Food-Led Pub Group of the Year at the 2024 R200 Awards, with The Cadogan Arms and The George both featured in the Top 100 Gastropubs list, we’ve also won the 2026 Best Premium Food Offer at The Publican Awards - cementing our reputation for leading the way in exceptional pub dining. As hospitality’s highest-scoring B-Corp certified company, we’re committed to doing business the right way - balancing exceptional guest experiences with meaningful social and environmental impact. Our culture is just as important as our performance, which is why we’re proud to be recognised in CODE Hospitality’s Happiest Places to Work 2025. Our mission is to deliver the gold standard of public houses - where quality food, drink, and service create exceptional experiences. If that resonates, we’d love to hear from you.
Benefits and Culture
- Group & External Partners Dining Discount up to 50%
- Private Healthcare with Vitality after 1 year service (40% off with Virgin Active, PureGym & Nuffield Gyms)
- Employee of the Month Awards
- £1000 Values Award every quarter
- 24/7 GP & EAP Access
- Freshly cooked team meals every day
- Employee Referral Bonus up to £800
- WSET Training
- Industry leading training & onboarding
- Supplier trips
- Twice yearly staff parties
- 1 paid day per year to donate to a charity of your choosing
- CODE Membership
- Hospitality Rewards Enhanced Membership Package
- Wellbeing & EAP Support including 1 on 1 sessions
- LOS, Bday, Maternity, Paternity, Wedding Gifts
- Bespoke coaching and training courses
The Position
As a Waiter/Waitress at The Hound, you'll be responsible for providing a warm and genuine welcome to our guests, delivering an exceptional standard of service, and you will continually lead and inspire the front of house team to do the same. If you have the following, then we want to hear from you:
- Prior experience as Waiter/Waitress within a fast-paced quality restaurant or pub;
- Eagerness to roll your sleeves up and get stuck in;
- A creative approach with impeccable attention to detail;
- Passion for food and hospitality, along with the eagerness to continually learn;
- The desire to develop your Waiter/Waitress career within an ambitious and trend-setting pub group.
Our commitment to Equity, Diversity and Inclusion
At Ardent Pub Group, the greatest welcome isn’t just something we give to our guests — it’s something we extend to everyone who walks through our doors. Our pubs are built on warmth, character and community, and that only works when the people who make them thrive feel respected, valued and able to be themselves. We believe that a diverse team makes for a better pub: richer ideas, better problem-solving, more creativity and a stronger connection to the communities we serve. Inclusion isn’t an initiative for us — it’s part of how we operate every day.
Waiter/Waitress Floor · The Hound employer: Ardent Pub Group
At Ardent Pub Group, we pride ourselves on being a people-first organisation, where our commitment to exceptional service and community engagement creates a vibrant work environment. As a Waiter/Waitress at The Hound in Chiswick, you'll enjoy a supportive culture that values your growth with industry-leading training, generous benefits like private healthcare and dining discounts, and the opportunity to be part of a B-Corp certified company recognised for its positive impact. Join us to be part of a team that not only delivers outstanding guest experiences but also fosters a sense of belonging and purpose.
StudySmarter Expert Advice🤫
We think this is how you could land Waiter/Waitress Floor · The Hound
✨Tip Number 1
Get to know the pub scene! Visit The Hound and other pubs in the area to understand their vibe. This will help you connect with the team and show your genuine interest during interviews.
✨Tip Number 2
Network like a pro! Chat with current staff or regulars at The Hound. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Show off your passion for hospitality! During interviews, share your experiences and what excites you about working in a fast-paced environment. Let your enthusiasm shine through!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our amazing team at The Hound!
We think you need these skills to ace Waiter/Waitress Floor · The Hound
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and what makes you tick.
Tailor Your Experience:Make sure to highlight any relevant experience you have in fast-paced environments. We love seeing how your past roles have prepared you for the exciting challenges at The Hound!
Be Genuine:At Ardent Pub Group, we value warmth and authenticity. Use your application to express why you’re drawn to our mission and how you can contribute to creating exceptional guest experiences.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to get your application and ensures you’re considered for this fantastic opportunity at The Hound!
How to prepare for a job interview at Ardent Pub Group
✨Know the Pub Group
Before your interview, take some time to research The Hound and the Ardent Pub Group. Understand their values, mission, and what makes them stand out in the hospitality industry. This will not only show your genuine interest but also help you align your answers with their culture.
✨Showcase Your Experience
Be ready to discuss your previous experience as a waiter or waitress in detail. Highlight specific situations where you provided exceptional service or handled challenges effectively. Use examples that demonstrate your ability to thrive in a fast-paced environment, as this is crucial for the role.
✨Emphasise Your Passion
Express your passion for food and hospitality during the interview. Share why you love working in this field and how you stay updated on trends. This enthusiasm can set you apart from other candidates and show that you're eager to contribute to the team.
✨Ask Thoughtful Questions
Prepare a few thoughtful questions to ask at the end of your interview. Inquire about the team culture, training opportunities, or how they celebrate employee achievements. This demonstrates your interest in the role and helps you gauge if it's the right fit for you.
