At a Glance
- Tasks: Welcome guests and deliver exceptional service in a vibrant pub environment.
- Company: Join the award-winning Ardent Pub Group, known for its community spirit.
- Benefits: Enjoy competitive pay, private healthcare, gym discounts, and tasty staff meals.
- Other info: Embrace diversity and inclusion in a supportive workplace culture.
- Why this job: Be part of a dynamic team and grow your career in hospitality.
- Qualifications: Experience in fast-paced restaurants or pubs and a passion for food.
The predicted salary is between 11 - 16 £ per hour.
At Ardent Pub Group, everything starts with people. Whether you're walking into one of our pubs or joining our team, you'll be met with genuine warmth. We build pubs that are rooted in their communities, driven by purpose and built to last. We operate three acclaimed pubs - The George (Fitzrovia), The Cadogan Arms (Chelsea), and The Hound (Chiswick) - each rooted in tradition but full of fresh energy. In 2024, we were named Food-Led Pub Group of the Year at the R200 Awards, with The Cadogan Arms and The George both featured in the Top 100 Gastropubs list. We are proud to be included in CODE Hospitality's Happiest Places to Work for 2025. Our mission is to deliver the gold standard of public houses - where quality food, drink, and service create exceptional experiences. If that resonates, we'd love to hear from you.
Benefits and Culture
- £1000 quarterly Values team award
- Private Healthcare with Vitality (dependent on role and length of service)
- 40% off with Virgin Active, PureGym & Nuffield Gyms
- Employee of the Month Awards
- Tasty and nutritious Staff meals
- Employee Referral Bonus up to £800
- WSET Training
- Industry leading training
- Supplier trips
- Twice yearly staff parties
- 1 paid day per year to donate to a charity of your choosing
- CODE Membership
- LOS, Bday, Maternity, Paternity, Wedding Gifts
- Wagestream - Advance your pay
- Bespoke coaching and training courses with The Good Life
The Position
As a Waiter/Waitress at The Hound, you'll be responsible for providing a warm and genuine welcome to our guests, delivering an exceptional standard of service, and you will continually lead and inspire the front of house team to do the same.
If you have the following, then we want to hear from you:
- Prior experience as Waiter/Waitress within a fast paced quality restaurant or pub;
- Eagerness to roll your sleeves up and get stuck in;
- A creative approach with impeccable attention to detail;
- Passion for food and hospitality, along with the eagerness to continually learn;
- The desire to develop your Waiter/Waitress career within an ambitious and trend-setting pub group.
Our commitment to Equity, Diversity and Inclusion
At Ardent Pub Group, the greatest welcome isn't just something we give to our guests — it's something we extend to everyone who walks through our doors. Our pubs are built on warmth, character and community, and that only works when the people who make them thrive feel respected, valued and able to be themselves. We believe that a diverse team makes for a better pub: richer ideas, better problem-solving, more creativity and a stronger connection to the communities we serve. Inclusion isn't an initiative for us — it's part of how we operate every day.
Waiter/Waitress in London employer: Ardent Pub Group
At Ardent Pub Group, we pride ourselves on creating a warm and inclusive work environment where every team member is valued and encouraged to grow. With industry-leading training, generous benefits like private healthcare and gym discounts, and a commitment to community engagement, our pubs not only serve exceptional food and drink but also foster a culture of support and development. Join us at The Hound, where your passion for hospitality can flourish in a vibrant and rewarding setting.
StudySmarter Expert Advice🤫
We think this is how you could land Waiter/Waitress in London
✨Tip Number 1
Get to know the pubs in your area, especially The Hound! Visit them, chat with the staff, and soak up the vibe. This shows your genuine interest and helps you stand out when you apply.
✨Tip Number 2
Network like a pro! Connect with current or former employees on social media. They can give you insider tips about the application process and what it’s really like to work there.
✨Tip Number 3
When you apply, don’t just send in your CV. Follow up with a friendly email or message expressing your enthusiasm for the role. A little personal touch goes a long way!
✨Tip Number 4
Prepare for the interview by practising common questions and showcasing your passion for food and hospitality. Be ready to share your experiences and how they align with Ardent Pub Group's values.
We think you need these skills to ace Waiter/Waitress in London
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for food and hospitality. A little warmth in your words can go a long way!
Tailor Your Experience:Make sure to highlight any relevant experience you have as a Waiter/Waitress. We love seeing how your past roles have prepared you for this position, so be specific about your skills and achievements in fast-paced environments.
Keep It Professional Yet Friendly:While we appreciate a casual tone, remember to keep it professional. Use clear language and check for typos or errors. A well-written application shows us that you care about the details, just like we do in our pubs!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about our pubs and culture there!
How to prepare for a job interview at Ardent Pub Group
✨Know the Pub Group
Before your interview, take some time to research Ardent Pub Group and its values. Familiarise yourself with their pubs, like The George and The Cadogan Arms, and understand what makes them special. This will show your genuine interest in the company and help you connect your experience to their mission.
✨Showcase Your Passion
During the interview, let your passion for food and hospitality shine through. Share specific examples of how you've gone above and beyond in previous roles to create exceptional experiences for guests. This will demonstrate that you align with their goal of delivering the gold standard of service.
✨Emphasise Teamwork
As a Waiter/Waitress, you'll be part of a team that thrives on collaboration. Be prepared to discuss how you've worked effectively with others in fast-paced environments. Highlight any leadership experiences where you've inspired or supported your colleagues, as this aligns with their focus on leading the front of house team.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training opportunities or the culture at Ardent Pub Group. This shows that you're not only interested in the role but also in growing within the company and contributing to its community-focused ethos.
