At a Glance
- Tasks: Lead a vibrant team to create unforgettable guest experiences in our award-winning pubs.
- Company: Join Ardent Pub Group, a B-Corp certified company known for its community-driven culture.
- Benefits: Enjoy up to 50% dining discounts, private healthcare, and generous annual leave.
- Other info: Embrace a culture of equity, diversity, and inclusion while growing your career.
- Why this job: Be part of a dynamic environment where your leadership can shine and make a real impact.
- Qualifications: Experience as a General Manager in hospitality with a passion for food and beverage.
The predicted salary is between 35000 - 40000 £ per year.
Our Group
At Ardent Pub Group, everything starts with people. Whether you're walking into one of our pubs or joining our team, you'll be met with genuine warmth. We build pubs that are rooted in their communities, driven by purpose and built to last.
We operate three acclaimed pubs - The George (Fitzrovia), The Cadogan Arms (Chelsea), and The Hound (Chiswick) - each rooted in tradition but full of fresh energy. Named Food-Led Pub Group of the Year at the 2024 R200 Awards, with The Cadogan Arms and The George both featured in the Top 100 Gastropubs list, we've also won the 2026 Best Premium Food Offer at The Publican Awards - cementing our reputation for leading the way in exceptional pub dining.
As hospitality's highest-scoring B-Corp certified company, we're committed to doing business the right way - balancing exceptional guest experiences with meaningful social and environmental impact. Our culture is just as important as our performance, which is why we're proud to be recognised in CODE Hospitality's Happiest Places to Work 2025 and Sunday Times Best Places to Work 2026.
Our mission is to deliver the gold standard of public houses - where quality food, drink, and service create exceptional experiences. If that resonates, we'd love to hear from you.
Benefits and Culture
- Group & External Partners Dining Discount up to 50%
- Generous research dining allowance
- Private Healthcare cover
- 24/7 GP & EAP Access
- Up to 50% off with Virgin Active, PureGym & Nuffield Gyms
- Freshly cooked team meals every day
- Employee Referral Bonus up to £800
- WSET Training
- Leadership and development coaching
- Supplier trips
- Bonus scheme
- An extra annual leave day for every year you work (up to 30 days)
- Twice yearly staff parties
- 1 paid day per year to donate to a charity of your choosing
- CODE Membership
- Hospitality Rewards Enhanced Membership Package
- Wellbeing & EAP Support including 1 on 1 sessions
- LOS, Bday, Maternity, Paternity, Wedding Gifts
The Position
We're looking for a hands-on, enthusiastic General Manager to join our award-winning pub group. You'll lead by example, inspiring your team to deliver warm, memorable guest experiences while running a high-performing, quality pub.
The ideal candidate will have:
- Previous experience as a General Manager in a busy, premium pub or restaurant
- A warm, welcoming personality with a hands-on approach and excellent attention to detail
- Ability to lead, train, and progress a team
- Experience or a keen interest in managing the financial levers of a growing business
- Proven track record of setting a positive culture throughout the team
- A passion for hospitality and strong knowledge of food and beverage
- An eye for detail - proactive approach to improvement of every facet of the business
- Ambition to grow and develop within an award-winning pub group
A typical working week may look like 4 or 5 working days, including 3 single shifts and 2 double shifts. As with most roles in hospitality, shift patterns may vary depending on business needs.
If you're a proactive leader who thrives in a fast-paced pub environment, we'd love to hear from you.
Our commitment to Equity, Diversity and Inclusion
At Ardent Pub Group, the greatest welcome isn't just something we give to our guests - it's something we extend to everyone who walks through our doors. Our pubs are built on warmth, character and community, and that only works when the people who make them thrive feel respected, valued and able to be themselves.
We believe that a diverse team makes for a better pub: richer ideas, better problem-solving, more creativity and a stronger connection to the communities we serve. Inclusion isn't an initiative for us - it's part of how we operate every day.
General Manager - London employer: Ardent Pub Group
Ardent Pub Group is an excellent employer, offering a vibrant and inclusive work culture where creativity and passion for food are celebrated. With a commitment to employee growth and development, our team members enjoy opportunities to enhance their culinary skills in a supportive environment that values diversity and community. Located in Greater London, our fast-paced kitchens provide a dynamic setting for those looking to make a meaningful impact in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager - London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Ardent Pub Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Ardent Pub Group
Don't be shy about reaching out to Ardent Pub Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Manager - London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Ardent Pub Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Ardent Pub Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
