Assistant General Manager

Assistant General Manager

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a vibrant team and create unforgettable experiences for our guests.
  • Company: Join Ardent, an award-winning pub group known for its community spirit.
  • Benefits: Enjoy 50% discounts, private healthcare, and exciting staff parties.
  • Why this job: Be part of a dynamic environment where your leadership can shine.
  • Qualifications: Experience in hospitality and a passion for food and drink.
  • Other info: We value diversity and inclusion, making every team member feel at home.

The predicted salary is between 36000 - 60000 £ per year.

At Ardent, everything starts with people. Whether you’re walking into one of our pubs or joining our team, you’ll be met with genuine warmth. We build pubs that are rooted in their communities, driven by purpose and built to last. We operate three acclaimed pubs - The George (Fitzrovia), The Cadogan Arms (Chelsea), and The Hound (Chiswick) - each rooted in tradition but full of fresh energy. In 2024, we were named Food-Led Pub Group of the Year at the R200 Awards, with The Cadogan Arms and The George both featured in the Top 100 Gastropubs list. We are proud to be included in CODE Hospitality's Happiest Places to Work for 2025. Our mission is to deliver the gold standard of public houses - where quality food, drink, and service create exceptional experiences. If that resonates, we’d love to hear from you.

Benefits And Culture

  • JKS Group Discount 50%
  • £1000 quarterly Values team award
  • Private Healthcare with Vitality (dependent on role and length of service)
  • 40% off with Virgin Active, PureGym & Nuffield Gyms
  • Employee of the Month Awards
  • Tasty and nutritious Staff meals
  • Employee Referral Bonus up to £800
  • WSET Training
  • Industry leading training
  • Supplier trips
  • Twice yearly staff parties
  • 1 paid day per year to donate to a charity of your choosing
  • CODE Membership
  • LOS, Bday, Maternity, Paternity, Wedding Gifts
  • Wagestream - Advance your pay
  • Bespoke coaching and training courses with The Good Life

The Position

We’re looking for a hands-on, proactive, and enthusiastic Assistant General Manager at The George to join our award-winning pub group. You’ll lead by example, inspire your team, and help deliver warm, memorable experiences for every guest.

The ideal candidate will have:

  • Previous experience as an Assistant General Manager or Restaurant Manager, ready to take on more responsibility
  • A warm, personable, and hands-on approach with exceptional attention to detail
  • Proven ability to lead, train, and motivate a team
  • Passion for hospitality and strong knowledge of food and beverage
  • Ambition to grow and develop your career within an award-winning pub group

If you’re a confident leader who thrives in a busy pub environment, we’d love to hear from you.

Our commitment to Equity, Diversity and Inclusion

At Ardent Pub Group, the greatest welcome isn’t just something we give to our guests — it’s something we extend to everyone who walks through our doors. Our pubs are built on warmth, character and community, and that only works when the people who make them thrive feel respected, valued and able to be themselves. We believe that a diverse team makes for a better pub: richer ideas, better problem-solving, more creativity and a stronger connection to the communities we serve. Inclusion isn’t an initiative for us — it’s part of how we operate every day.

Assistant General Manager employer: Ardent Pub Group

At Ardent, we pride ourselves on being a people-first employer, fostering a warm and inclusive work culture that values community and personal growth. As an Assistant General Manager at The George, you'll enjoy industry-leading training, generous benefits like private healthcare and gym discounts, and the opportunity to lead a passionate team in delivering exceptional experiences. Join us in our award-winning pubs where your career can flourish in a supportive environment that celebrates diversity and creativity.
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Contact Detail:

Ardent Pub Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant General Manager

✨Tip Number 1

Get to know the pub culture! Visit The George, The Cadogan Arms, and The Hound before applying. Chat with staff and soak up the atmosphere. This will help you understand what makes these places tick and show your genuine interest during interviews.

✨Tip Number 2

Network like a pro! Connect with current employees on LinkedIn or at local events. A friendly chat can go a long way in making a lasting impression and might even get you a referral!

✨Tip Number 3

Show off your leadership skills! During interviews, share specific examples of how you've motivated teams or improved service in previous roles. We want to see that you can inspire others and create memorable experiences for guests.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our award-winning team. Don’t forget to highlight your passion for hospitality!

We think you need these skills to ace Assistant General Manager

Leadership Skills
Team Training and Development
Attention to Detail
Customer Service Excellence
Hospitality Knowledge
Food and Beverage Expertise
Proactive Approach
Problem-Solving Skills
Communication Skills
Ambition for Career Growth
Warm and Personable Demeanour
Ability to Inspire Teams
Experience in a Busy Pub Environment

Some tips for your application 🫡

Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and what makes you tick.

Tailor Your Application: Make sure to tailor your application to the role of Assistant General Manager. Highlight your relevant experience and how it aligns with our mission to deliver exceptional pub experiences. We love seeing how you can contribute!

Be Specific About Your Experience: Don’t just list your previous roles; give us the juicy details! Share specific examples of how you've led teams, improved service, or created memorable guest experiences. We’re all about those warm, genuine moments!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at The George. We can’t wait to hear from you!

How to prepare for a job interview at Ardent Pub Group

✨Know the Company Inside Out

Before your interview, take some time to research Ardent and its pubs. Familiarise yourself with their values, mission, and recent achievements, like being named Food-Led Pub Group of the Year. This will show your genuine interest and help you connect your experience to their goals.

✨Showcase Your Leadership Skills

As an Assistant General Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully motivated and trained staff. Highlight how your hands-on approach has created memorable experiences for guests, aligning with Ardent's commitment to exceptional service.

✨Emphasise Your Passion for Hospitality

Make sure to convey your enthusiasm for the hospitality industry during the interview. Share stories that reflect your love for food and beverage, and how you’ve contributed to creating a warm atmosphere in previous roles. This aligns perfectly with Ardent’s focus on community and guest experience.

✨Ask Thoughtful Questions

Prepare a few insightful questions to ask at the end of your interview. Inquire about the team culture, training opportunities, or how they celebrate employee achievements. This not only shows your interest but also helps you gauge if the pub group is the right fit for you.

Assistant General Manager
Ardent Pub Group
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