At a Glance
- Tasks: Welcome guests and deliver exceptional service in a vibrant pub environment.
- Company: Join the award-winning Ardent Pub Group, known for its community-driven pubs.
- Benefits: Enjoy up to 50% dining discount, private healthcare, and exciting staff parties.
- Other info: Diverse and inclusive culture with opportunities for personal and professional growth.
- Why this job: Be part of a passionate team and grow your career in hospitality.
- Qualifications: Experience in fast-paced restaurants and a love for food and service.
The predicted salary is between 12 - 15 £ per hour.
About Our Group
At Ardent Pub Group, everything starts with people. Whether you’re walking into one of our pubs or joining our team, you’ll be met with genuine warmth. We build pubs that are rooted in their communities, driven by purpose and built to last. We operate three acclaimed pubs – The George (Fitzrovia), The Cadogan Arms (Chelsea), and The Hound (Chiswick) – each rooted in tradition but full of fresh energy. Named Food‑Led Pub Group of the Year at the 2024 R200 Awards and winners of the 2026 Best Premium Food Offer at The Publican Awards, we are a B‑Corp certified company committed to balancing exceptional guest experiences with meaningful social and environmental impact.
Benefits and Culture
- Group & External Partners Dining Discount up to 50%
- Private Healthcare with Vitality after 1 year service (40% off with Virgin Active, PureGym & Nuffield Gyms)
- Employee of the Month Awards
- £1000 Values Award every quarter
- 24/7 GP & EAP Access
- Freshly cooked team meals everyday
- Employee Referral Bonus up to £800
- WSET Training
- Industry leading training & onboarding
- Supplier trips
- Twice yearly staff parties
- 1 paid day per year to donate to a charity of your choosing
- CODE Membership
- Hospitality Rewards Enhanced Membership Package
- Wellbeing & EAP Support including 1 on 1 sessions
- LOS, Bday, Maternity, Paternity, Wedding Gifts
- Bespoke coaching and training courses
The Position
As a Waiter/Waitress at The Hound, you will be responsible for providing a warm and genuine welcome to guests, delivering an exceptional standard of service, and continually leading and inspiring the front‑of‑house team to do the same.
What we are looking for
- Prior experience as Waiter/Waitress within a fast‑paced quality restaurant or pub
- Eagerness to roll your sleeves up and get stuck in
- A creative approach with impeccable attention to detail
- Passion for food and hospitality, and eagerness to continually learn
- A desire to develop a Waiter/Waitress career within an ambitious and trend‑setting pub group
Commitment to Equity, Diversity and Inclusion
At Ardent Pub Group, the greatest welcome isn’t just something we give to our guests — it’s something we extend to everyone who walks through our doors. We believe that a diverse team makes for a better pub: richer ideas, better problem‑solving, more creativity and a stronger connection to the communities we serve. Inclusion isn’t an initiative for us — it’s part of how we operate every day.
Waiter/Waitress employer: Ardent Pub Group | B Corp
At Ardent Pub Group, we pride ourselves on creating a warm and inclusive work environment where every team member is valued. With exceptional benefits such as private healthcare, generous dining discounts, and industry-leading training opportunities, we empower our staff to grow within a dynamic and supportive culture. Join us at The Hound in Chiswick, where your passion for hospitality will be nurtured, and you can make a meaningful impact in our community-focused pubs.
StudySmarter Expert Advice🤫
We think this is how you could land Waiter/Waitress
✨Tip Number 1
Get to know the pubs in your area, especially The Hound! Pop in for a drink or a meal and chat with the staff. This shows your genuine interest and gives you a chance to make a personal connection before applying.
✨Tip Number 2
When you apply, don’t just send in your CV. Reach out directly to the hiring manager or team via social media or email. A friendly message expressing your enthusiasm can really set you apart from the crowd!
✨Tip Number 3
Prepare for your interview by brushing up on your knowledge of food and drink. Be ready to discuss your favourite dishes and how you’d enhance the guest experience at Ardent Pub Group. Show us your passion for hospitality!
✨Tip Number 4
Don’t forget to highlight your teamwork skills during the interview. We love a candidate who can inspire and lead others, so share examples of how you've worked well in a fast-paced environment before!
We think you need these skills to ace Waiter/Waitress
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for food and hospitality. A little warmth in your words can go a long way in making a great first impression.
Tailor Your Experience:Make sure to highlight any relevant experience you have as a Waiter/Waitress. We’re looking for those who have worked in fast-paced environments, so mention specific roles or situations where you’ve excelled. Tailoring your application to our needs shows us you’re serious about joining our team!
Be Genuine:We value authenticity, so be honest about your skills and experiences. If you’re eager to learn and grow in your role, let us know! We appreciate candidates who are open about their journey and aspirations within the hospitality industry.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows you’re keen on being part of the Ardent Pub Group family. We can’t wait to hear from you!
How to prepare for a job interview at Ardent Pub Group | B Corp
✨Know the Venue
Before your interview, take some time to research The Hound and its unique offerings. Familiarise yourself with their menu, special events, and community involvement. This shows genuine interest and helps you connect your experience to their values.
✨Showcase Your Passion
During the interview, let your passion for food and hospitality shine through. Share specific examples of how you've gone above and beyond in previous roles to create memorable guest experiences. This will demonstrate your commitment to delivering exceptional service.
✨Emphasise Teamwork
As a Waiter/Waitress, you'll be part of a team that thrives on collaboration. Highlight your ability to work well with others, share a story about a successful team effort, and express your eagerness to inspire and lead your colleagues in providing top-notch service.
✨Ask Thoughtful Questions
Prepare a few insightful questions to ask at the end of your interview. Inquire about the training opportunities, team culture, or how they celebrate employee achievements. This not only shows your interest but also helps you gauge if the pub group is the right fit for you.
