At a Glance
- Tasks: Deliver exceptional service and create memorable experiences for our guests.
- Company: Join the award-winning Ardent Pub Group, known for its vibrant community spirit.
- Benefits: Enjoy up to 50% dining discount, private healthcare, and exciting staff parties.
- Other info: Embrace a culture of diversity, inclusion, and personal development.
- Why this job: Be part of a passionate team in a dynamic pub environment with growth opportunities.
- Qualifications: Previous experience in hospitality and a genuine passion for food and service.
The predicted salary is between 12 - 15 £ per hour.
Our Group At Ardent Pub Group, everything starts with people. Whether you’re walking into one of our pubs or joining our team, you’ll be met with genuine warmth. We build pubs that are rooted in their communities, driven by purpose and built to last. We operate three acclaimed pubs – The George (Fitzrovia), The Cadogan Arms (Chelsea), and The Hound (Chiswick) – each rooted in tradition but full of fresh energy. Named Food‑Led Pub Group of the Year at the 2024 R200 Awards, with The Cadogan Arms and The George both featured in the Top 100 Gastropubs list, we’ve also won the 2026 Best Premium Food Offer at The Publican Awards – cementing our reputation for leading the way in exceptional pub dining. As hospitality’s highest‑scoring B‑Corp certified company, we’re committed to doing business the right way – balancing exceptional guest experiences with meaningful social and environmental impact. Our culture is just as important as our performance, which is why we’re proud to be recognised in CODE Hospitality’s Happiest Places to Work 2025 and Sunday Times Best Places to Work 2026. Our mission is to deliver the gold standard of public houses – where quality food, drink, and service create exceptional experiences. If that resonates, we’d love to hear from you.
Benefits and Culture:
- Group & External Partners Dining Discount up to 50%
- Private Healthcare with Vitality after 1 year service (40% off with Virgin Active, PureGym & Nuffield Gyms)
- Employee of the Month Awards
- £1000 Values Award every quarter
- 24/7 GP & EAP Access
- Freshly cooked team meals everyday
- Employee Referral Bonus up to £800
- WSET Training
- Industry leading training & onboarding
- Supplier trips
- Twice yearly staff parties
- 1 paid day per year to donate to a charity of your choosing
- CODE Membership
- Hospitality Rewards Enhanced Membership Package
- Wellbeing & EAP Support including 1 on 1 sessions
- LOS, Bday, Maternity, Paternity, Wedding Gifts
- Bespoke coaching and training courses
The Position: As a Waiter/Waitress at The Cadogan Arms, you’ll be at the heart of our guest experience. You’ll deliver a warm, genuine welcome, provide outstanding service throughout every visit, and lead by example on the floor – helping to inspire the entire front‑of‑house team to do the same. We’re looking for someone who brings energy, passion, and pride to everything they do.
What we’re looking for:
- Previous experience as a Waiter/Waitress in a fast‑paced, quality restaurant or pub
- A hands‑on attitude with the confidence to roll up your sleeves and get stuck in
- A creative mindset with exceptional attention to detail
- A genuine passion for food and hospitality, with a strong desire to learn and grow
- Ambition to develop your Waiter/Waitress career within an award‑winning, forward‑thinking pub group
A typical working week may look like 5 working days, including 3 single shifts and 2 double shifts. As with most roles in hospitality, shift patterns may vary depending on business needs. If you love creating memorable experiences for guests and want to grow with a team that values quality, ambition, and personality, we’d love to hear from you.
Our commitment to Equity, Diversity and Inclusion: At Ardent Pub Group, the greatest welcome isn’t just something we give to our guests — it’s something we extend to everyone who walks through our doors. Our pubs are built on warmth, character and community, and that only works when the people who make them thrive feel respected, valued and able to be themselves. We believe that a diverse team makes for a better pub: richer ideas, better problem‑solving, more creativity and a stronger connection to the communities we serve. Inclusion isn’t an initiative for us — it’s part of how we operate every day.
Waiter/Waitress in London employer: Ardent Pub Group | B Corp
At Ardent Pub Group, we pride ourselves on being a people-first employer, where our commitment to exceptional service and community engagement creates a vibrant work environment. With award-winning pubs like The Cadogan Arms and The George, we offer extensive benefits including private healthcare, generous dining discounts, and industry-leading training opportunities, all while fostering a culture of inclusivity and personal growth. Join us in delivering memorable experiences and be part of a team recognised as one of the happiest places to work in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Waiter/Waitress in London
✨Tip Number 1
Get to know the pubs in your area, especially The Cadogan Arms and The George. Pop in for a drink or a meal, chat with the staff, and show your genuine interest in their vibe. This way, when you apply, you’ll have some personal insights to share that can really make you stand out!
✨Tip Number 2
When you’re at the pub, don’t be shy! Engage with the team and ask about their experiences. This not only shows your enthusiasm but also gives you a chance to learn what they value in a colleague. Plus, it’s a great way to network and get your foot in the door.
✨Tip Number 3
Be ready to showcase your personality during any informal chats or interviews. Ardent Pub Group loves energy and passion, so let that shine through! Share your love for hospitality and how you can contribute to creating those memorable guest experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you can highlight your unique skills and experiences that align with our mission of delivering exceptional service and community spirit.
We think you need these skills to ace Waiter/Waitress in London
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and what makes you tick.
Tailor Your Experience:Make sure to highlight any previous experience as a waiter or waitress, especially in fast-paced environments. We love seeing how your background aligns with our mission of delivering exceptional guest experiences.
Be Genuine:We value authenticity, so be honest about your skills and what you can bring to the team. If you have a genuine passion for food and hospitality, let us know – it’s what we’re all about!
Apply Through Our Website:For the best chance of joining our amazing team, make sure to apply through our website. It’s the easiest way for us to get your application and start the conversation about your future with us!
How to prepare for a job interview at Ardent Pub Group | B Corp
✨Know the Pub Group
Before your interview, take some time to research Ardent Pub Group. Familiarise yourself with their values, mission, and the specific pubs they operate. This will not only show your genuine interest but also help you align your answers with their culture.
✨Showcase Your Passion
As a Waiter/Waitress, your passion for food and hospitality is key. Be ready to share specific examples of how you've created memorable experiences for guests in the past. Highlight any creative ideas you've implemented to enhance service or atmosphere.
✨Demonstrate Team Spirit
Since teamwork is crucial in a fast-paced environment, come prepared with examples of how you've worked effectively within a team. Discuss how you inspire others and contribute to a positive atmosphere, as this aligns with the pub's commitment to community and collaboration.
✨Ask Thoughtful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the training opportunities, team culture, or how they celebrate employee achievements. This shows your eagerness to grow and be part of their award-winning team.
