Job Description
Job Descrip on
Role Informa on
Divison Land Services
Location and Working Hours
Location (supported by Hybrid Working) Birmingham, London, Leeds Or Manchester
Full Time or Part Time Full Time
Company Overview
Ardent is the UK’s leading provider of land, consent management and stakeholder engagement services to support major infrastructure and regeneration projects from concept to delivery.We are Project Managers, Chartered Surveyors, Engagement specialists and Land Referencers, based in London, Birmingham, Warrington, Leeds, Glasgow and Dublin and supporting projects throughout the UK and Ireland.Established in 1992, we are a high-growth business with a client portfolio that includes some of the biggest players across our four core sectors of transport, renewables, utilities and regeneration.We are passionate about delivering life-improving change for communities and future generations and we are proud to play a key role in facilitating and delivering the UK and Ireland’s net zero and growth agendas, improving connectivity, enabling the repurposing of high streets and town centres and delivering new homes.We are problem-solvers that are outcome focused working collaboratively with our clients to provide strategic advice and services that identify and mitigate risks, deliver efficiencies, delivering buildable consents and then implementing those consents to positively change people’s lives and the world that we live in.
Role Purpose
Agricultural Liaison Officers (ALO) play a vital role in the preparation and delivery of construction works on major projects in the rural environment. The ALO acts as an intermediary between landowners/tenants, the contractor, and the client to ensure that works are being delivered in compliance with legal agreements, consents and approved construction methodologies to minimise disruption to agricultural operations.
Ardent is seeking to expand its team of Agricultural Liaison Officers to support clients across a variety of exciting and innovative major infrastructure projects in the UK.
The role will come with the opportunity to travel to meet with affected parties and working with industry experts on infrastructure projects including CPO’s and DCO’s.
Values Alignment & Shared Commitment
You will be an ambassador of the Ardent values, promoting a culture of integrity, collaboration and excellence, inspiring a commitment to inclusivity, change and innovation.
Thirst for knowledge - We embrace every opportunity to learn, grow and continuously improve Own it - We do what we say we will do. We own our individual actions, are accountable for them,
and take pride in adding value Be the difference - Focus energy to make things happen. Go beyond process. Stand up, Stand out Enjoy the journey - Have fun, be engaged and be proud to be Ardent Adapt - We drive change and innovation to deliver growth and new opportunities in an ever
changing world
Key Accountabilities, Responsibilities & Outcomes
- Client and Landowner Liaison – Primaryconduit for Landowners and Occupiers, theclient and contractors on site.
- Exceed client expectations through client delight scoreand maximise performance of the team.
- Communication - Liaising with landowners,agreeing access, negotiating, client interactionand dealing with enquiries.
- Strengthen stakeholder relationships and improvepublic trust, resulting in smoother project delivery andreduced conflicts or delays to access land.
- Project hygiene – support the Project AccountManager with the financial requirements andensuring timesheets and expenses areaccurate and submitted on time.
- Help to exceed forecasted commercial performancefor the project and support the directorate andbusinesses WIP and debtors KPIs are met.
- Technical Knowledge –provide guidance to theclient in relation to land right processes whilstlearning and seeking guidance from teammembers where needed.
- Deliver instruction in an effective and efficientmanner, building confidence of the client andstakeholders. Support with both pre-entry and post
- Site work and Site Visits – point of contact forboth Landowners and Clients for onsite work.
- Manage all onsite work on behalf of the client,interactions with Landowners and ensuring any issuesare identified and dealt with promptly
Competency, Skills & Experience Outcome
- Ability to build effective workingrelationships with clients, landowners andother stakeholders, both internally andexternally.
- Enhance cross-functional teamwork and faster, morealigned decision-making, leading to increased projectefficiency, resulting in improved team collaborationand strategic alignment across projects and increased
- Effective communication skills Effective communications with all stakeholder, both verbal and written to ensure smooth delivery ofprojects
- Basic farming market knowledge andawareness of policy and upcoming potentialchanges.
- Able to give advice to clients in support of theirprojects. Improving client delight scores and repeatbusiness. Able to understand potential concerns toeffected parties
- Knowledge of land access, land rights, way;leaves, easements, licenses, compensationframework, stakeholder engagement and
- Exceed client expectations by providing effectivesupport finding solutions / efficiencies to deliver majorinfrastructure projects inline or ahead of program.
- Feed into negotiations, develop andcomplete agreements while evidencing
- Proactively support in securing agreements on behalfof the client, improving delivery of projects andmaintaining relationships with key stakeholders for theproject. Securing withdrawal of objections and
- Excellent interpersonal skills and ability tocommunicate effectively verbally and inwriting to a variety of audiences.
- Clear and concise communication to team members,clients and project teams leading to successful projectoutcomes and reporting to the project team, thebusiness and the client.
What we offer
We are a purpose, and values led business with a strong focus on personal growth and opportunities to contribute to impactful infrastructure and regeneration projects across the UK and Ireland, living our purpose in delivering life improving change for communities and future generations.
We promote a supportive and collaborative culture, where our people are empowered through coaching, hybrid working, and a healthy work-life balance. Our commitment to professional development is clear, from supporting early-career professionals to enabling progression through professional qualifications and continuous learning, living our Thirst for Knowledge value. We provide purposeful work, which includes our contributions to the UK’s net zero agenda and community regeneration, and seek people who value the opportunity to solve complex challenges in a culture that thrives on innovation.
We’re a fast-growing business with a culture centered on learning, innovation, and opportunity.Through our company-wide coaching programme, we empower our people with faster, personalised career development, a deeper connection to our culture and values, and greater ownership of their progression.
We’re looking for curious, ambitious individuals who thrive in a dynamic, purpose-driven environment, where learning, openness, trust, and collaboration are at the heart of everything we do. We also know the importance of enjoying the journey, which is why we value social connection and having fun along the way.
- access to hybrid working
- 25 days of annual leave (with options to buy or carry over)
- enhanced maternity and paternity pay
- company pension scheme
- We provide Benenden Health Care, offering mental health support, 24/7 GP services, physiotherapy, optical and dental cover, and personal accident protection (depending on level).
- Additional benefits include the Cycle to Work scheme, electric car leasing, recognition awards, long service leave, and a discretionary annual bonus scheme, all designed to ensure our people feel valued and supported.
We’re proud to be an equal opportunities employer, and we’re passionate about creating a workplace where you’re empowered to bring your authentic self to work every day.
Diversity and Inclusion
We are committed to building a diverse, inclusive team where everyone belongs. We welcome talent from all backgrounds and actively encourage applications from underrepresented groups.
If you’re ready to grow with a business that’s scaling rapidly and making a real impact, you’re in the right place!.
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