At a Glance
- Tasks: Lead daily operations of leisure facilities and ensure a top-notch experience for guests.
- Company: Join the vibrant team at Ardencote Manor, a luxury wellness retreat.
- Benefits: Enjoy a competitive salary, discounts, free parking, and a complimentary spa day on anniversaries.
- Other info: Full-time role with excellent training and career growth opportunities.
- Why this job: Make a real impact in a fun, supportive environment while developing your management skills.
- Qualifications: Experience in leisure or hospitality, with leadership skills and a passion for guest service.
We’re looking for an enthusiastic and hands-on Assistant Leisure Manager to join the team at Ardencote. Working closely with the Leisure & Membership Manager, you’ll help lead the day-to-day operation of our leisure facilities, ensuring our guests and members enjoy a safe, welcoming and consistently high-quality experience. From our swimming pools and thermal facilities to the gym and sports courts, you’ll be a visible presence across the department – supporting the team, engaging with members and guests, and making sure everything runs smoothly.
This is a great opportunity for someone with leisure, fitness or hospitality experience who is ready to take on more responsibility and develop their management career.
What You’ll Do
- Supporting the daily running of our leisure facilities
- Leading and supporting the Leisure team while on shift
- Ensuring pools, thermal areas, gym and sports facilities are safe, clean and well presented
- Complete opening, closing and operational safety checks
- Supporting pool plant checks, water testing and accurate record keeping
- Welcoming and engaging with guests and members throughout their visit
- Supporting membership enquiries, tours, onboarding and retention
- Helping coordinate rotas and provide operational cover when required
- Supporting the training and development of new team members
- Responding to guest and member feedback, resolving issues where possible
- Reporting maintenance issues and work with other teams to keep facilities operating effectively
- Supporting leisure classes, activities, programming and events
- Helping monitor facility usage and identify opportunities to improve performance
- Acting as the senior Leisure team member on duty when the Leisure & Membership Manager is unavailable
- Help maintain high standards of Health & Safety, COSHH, PPE, fire safety and emergency procedures
What We’re Looking For
- You’ll be someone who enjoys being visible, involved and part of the action.
- You’ll be comfortable supporting a team while also delivering excellent service directly to guests and members.
- Must have experience within a leisure, fitness, spa, health club or similar environment.
- Must have previous supervisory or team leadership experience.
- Must have excellent understanding of guest and member service.
- Must have confidence communicating with guests, members and colleagues.
- Must have good organisation skills and the ability to prioritise during busy shifts.
- Must have a proactive, practical approach to problem solving.
- Must have an understanding of Health & Safety within a leisure environment.
- Pool operations, water testing or pool plant knowledge would be an advantage.
Most importantly, you’ll be someone who takes pride in creating a safe, welcoming and enjoyable environment for both our members and guests.
Additional Information
- Full-time - 40 hours per week
- Working 5 out of 7 days a week
- Salary: £31,000 per annum
- Applicants must have the legal right to work in the UK at the time of application. Unfortunately, we are unable to offer visa sponsorship now or at any point in the future for this role.
Why Join Us
- Complimentary Spa Day on work anniversaries at any of our company spas
- Complimentary use of leisure and spa facilities
- Access to the Employee Assistance Program
- 30% discount on overnight stays and spa days
- Discounts on food, drink and retail across our venues
- Pension scheme
- Free Parking
- Refer-a-Friend scheme
- Excellent Induction and training programme
- Perkbox Online benefits and discounts
- On-line Doctor support (appointments/prescriptions)
- A fun, supportive and inclusive work environment with loads of development opportunities
People say you can’t choose your family, well we choose you to be part of ours!
Assistant Leisure Manager in Warwick employer: Ardencote
Barons Eden is an exceptional employer, offering a vibrant work culture at the stunning Ardencote Manor in Warwickshire, where luxury hospitality meets professional growth. With a commitment to employee wellbeing, comprehensive training programmes, and a supportive team environment, you will thrive in a role that not only enhances your career but also contributes to creating unforgettable guest experiences. The ongoing refurbishment of the resort presents unique opportunities for innovation and development, making it an exciting time to join our family.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Leisure Manager in Warwick
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Ardencote. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Ardencote
Don't be shy about reaching out to Ardencote directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Leisure Manager in Warwick
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Ardencote and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Ardencote
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
