Ardencote Manor - Hiddenwell seeks a Head Concierge to lead the Concierge team and craft unforgettable first impressions for every guest. You will drive five-star service, oversee arrivals/departures, and coordinate guest transport while mentoring staff to exceed expectations.
You’ll manage guest records, share local knowledge, and collaborate with other departments to ensure a seamless journey. This role requires hospitality experience and a passion for luxury service.
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Head Concierge — Five-Star Guest Experience Lead employer: Ardencote
Barons Eden is an exceptional employer, offering a vibrant work culture at the stunning Ardencote Manor in Warwickshire, where luxury hospitality meets professional growth. With a commitment to employee wellbeing, comprehensive training programmes, and a supportive team environment, you will thrive in a role that not only enhances your career but also contributes to creating unforgettable guest experiences. The ongoing refurbishment of the resort presents unique opportunities for innovation and development, making it an exciting time to join our family.
