At a Glance
- Tasks: Support and mentor students, helping them navigate academic and personal challenges.
- Company: Join Arden University, a multi-award-winning institution focused on innovation in education.
- Benefits: Enjoy 30 days holiday, a generous pension plan, and free courses for you and your family.
- Other info: Be part of a diverse and inclusive workplace with excellent career growth opportunities.
- Why this job: Make a real difference in students' lives while working remotely in a supportive team.
- Qualifications: Bachelor's degree in teaching, counselling, or psychology; coaching experience preferred.
The predicted salary is between 28000 - 28000 £ per year.
Overview
Salary: £28,000 per annum
Employment type: We are hiring for 2 positions; 1 x Permanent role; 1 x 3 months Fixed Term Contract
Hours per week: 37
Reporting into: Student Success Coach Lead
Department: Student Experience
Read the full job description and view our benefits here. This role operates primarily on a remote working arrangement that will require little to no travel into our locations (Birmingham, Coventry, Leeds, London (Stratford, Holborn & Ealing), Manchester or Nottingham).
Our working model arrangements are a non-contractual benefit, so please note that an Arden work location is added to our employment contracts.
About Arden University
We are an aspirational and multi-award-winning university, delivering rapid growth with ambitious plans to disrupt the HE sector through our passion for innovation and digital education. Our vision is to become the first-choice university for career-focused lifelong learners worldwide, ensuring that everyone, everywhere can access higher education.
There has never been a more exciting time to join Arden University, as we expand into new disciplines, forge worldwide partnerships, and expand our locations.
Student Experience
The Student Experience team is dedicated to supporting and empowering students throughout their journey at Arden. They provide wellbeing support, academic guidance, career development, and engagement initiatives, ensuring every student feels connected and equipped for success. Our focus on innovation and continuous improvement helps create an inclusive and enriching learning environment.
About the Role:
As a success coach, you will provide holistic support, mentorship, and resources to help students, particularly first-years, navigate academic and personal challenges. You will collaborate with the Academic Persistence team to foster persistence, well-being, and belonging while assisting with learning outcomes, assignment completion, and key academic milestones.
About You:
We are looking for a highly organised and proactive Student Success Coach with experience in addressing challenges and enhancing performance. The ideal candidate will excel in coaching, mentoring, advising, and guiding students while demonstrating strong independence and problem-solving skills.
Essential requirements:
- A bachelor\'s degree in teaching, counselling, psychology, or a related discipline
- Develops and maintains positive professional relationships with team members, students, and campus stakeholders
- Demonstrates strong problem-solving skills
- Understanding coaching principles and techniques
Desirable requirements:
- Working knowledge of the activities of other areas of the University relevant to the department/school
- HE Experience or a Master’s degree
Why Arden:
At Arden, you will become a part of a passionate and dedicated team who are committed to removing unnecessary barriers to learning and making education more accessible. Our people work hard to ensure our students journeys are the best they can possibly be, as such we want to reward our people with fantastic benefits. Employees benefit from:
- 30 days holiday + bank holidays on-top, and even a Christmas closure!
- A generous Aviva pension plan, company contributions starting from 7%
- SimplyHealth plan option
- Private Medical Insurance coverage (applies to certain job roles)
- Access to Perkbox benefits
- Study any Arden course for free, with a discount for all family and friends
- Plus, other excellent benefits
- Our ‘Golden Ticket’ which allows you to gift anyone in your life a free Arden education
Our Values:
Stand out, Progressive, Accessible, Resourceful, Kindness, reflect who we are as an institution, a team and as individuals. If they also reflect you and you are excited by the chance to be the driving, creative force within a growing business, we want to hear from you.
There has never been a more exciting time to join Arden University, as we expand into new disciplines and locations.
Closing Date: Sunday 5 October
We reserve the right to close this vacancy before the specified closing date should we receive sufficient applications or in order to respond to business needs. In order to avoid missing an opportunity to apply please submit your application as early as possible.
If you are a current Arden student or have an upcoming course with us, you are not eligible to apply for Student Experience roles due to a conflict of interest related to system access.
Equity, Diversity & Inclusion:
Arden University is proud to be a Disability Confident Employer. This means that if you have a disability, as defined by the Disability Equality Act 2010, you may be guaranteed an interview if you meet the essential criteria for the role.
If you wish to be considered under this scheme, you can indicate via the application form below. By doing so, you are also consenting for this information to be shared with the hiring team. For more details on what qualifies as a disability under the Disability Equality Act 2010, please refer to the guidance here.
As an Equal Opportunity Employer we celebrate diversity and are committed to creating a diverse and inclusive workplace. Therefore, we make sure that our recruitment and selection processes never discriminate based upon people’s age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances, and actively welcome applications from all groups.
Sponsorship statement: Please be aware that some roles may not meet the points requirement for a sponsored Skilled Worker visa under the points-based immigration system. However, we welcome applications from candidates who do not currently have the right to work in the UK but may be eligible for a visa through an alternative route.
Student Success Coach - Distance Learning in Nottingham employer: Arden University
Arden University is an innovative and award-winning institution that prioritises student success and well-being, making it an exceptional employer for those passionate about education. With a strong focus on employee growth, generous benefits including 30 days of holiday, a robust pension plan, and opportunities for professional development, Arden fosters a supportive and inclusive work culture. The remote working arrangement allows for flexibility while being part of a dedicated team committed to transforming higher education access for all.
StudySmarter Expert Advice🤫
We think this is how you could land Student Success Coach - Distance Learning in Nottingham
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Arden University on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to coaching and mentoring. Think about how you can showcase your problem-solving skills and experience in supporting students. We want to see your passion shine through!
✨Tip Number 3
Show us your personality! During interviews, let your enthusiasm for student success and education come across. Share personal stories that highlight your coaching style and how you've made a difference in students' lives.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email expressing your appreciation for the opportunity can leave a lasting impression. Plus, it shows you’re genuinely interested in the role.
We think you need these skills to ace Student Success Coach - Distance Learning in Nottingham
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Student Success Coach role. Highlight your coaching experience and how it aligns with our mission at Arden University. We want to see how you can contribute to our student experience!
Showcase Your Skills:Don’t just list your qualifications; demonstrate your problem-solving skills and ability to build relationships. Use specific examples from your past experiences that show how you’ve successfully supported students or colleagues.
Be Authentic:Let your personality shine through in your application. We value kindness and resourcefulness, so share your passion for education and how you embody these values in your work. We want to get to know the real you!
Apply Early:Don’t wait until the last minute to submit your application! The sooner you apply, the better your chances are of standing out. Head over to our website and get your application in as soon as possible!
How to prepare for a job interview at Arden University
✨Know Your Stuff
Make sure you understand the role of a Student Success Coach and how it fits into the wider student experience. Familiarise yourself with Arden University's values and mission, as this will help you align your answers with what they’re looking for.
✨Showcase Your Coaching Skills
Prepare examples from your past experiences where you've successfully mentored or coached someone. Highlight your problem-solving skills and how you've helped others navigate challenges, as this is key for the role.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask during the interview. This shows your genuine interest in the role and the university. You might want to ask about their approach to student engagement or how they measure success in this position.
✨Be Yourself
Arden values kindness and resourcefulness, so let your personality shine through. Be authentic in your responses and demonstrate how you can contribute to creating an inclusive and supportive environment for students.
