Join to apply for the Student Success Coach role at Arden University Join to apply for the Student Success Coach role at Arden University Salary: £26,000 per annum London weighting: £4,000 per annum Employment type: Permanent Hours per week: 37 Reporting into: Lead Student Success Coach Department: Student Experience Click here to read the full job description and view our excellent benefits here This role will be based full time from our Holborn campus. About Arden University : We are an aspirational and multi-award-winning university, delivering rapid growth with ambitious plans to disrupt the HE sector through our passion for innovation and digital education. Our vision is to become the first-choice university for career-focused lifelong learners worldwide, ensuring that everyone, everywhere can access higher education. There has never been a more exciting time to join Arden University, as we expand into new disciplines, forge worldwide partnerships, and expand our locations. Student Experience : The Student Experience team is dedicated to supporting and empowering students throughout their journey at Arden. They provide wellbeing support, academic guidance, career development, and engagement initiatives, ensuring every student feels connected and equipped for success. Our focus on innovation and continuous improvement helps create an inclusive and enriching learning environment. About the Role: This is a key role within our Student Success team, each coach is responsible for supporting a case load of students throughout their academic life cycle (from enrolment to graduation) from a pastoral perspective. You will deliver proactive coaching and mentoring support via early intervention and outreach activities, and will work proactively in collaboration with colleagues to ensure the highest levels of experience are provided for onboarding, personalised advice, guidance and customer service in the area of student services and wellbeing support, signposting to specialist services as required. About You: We are looking for a Student Success Coach who has the following experience: Experience of coaching or mentoring students or customers to help them meet their goals and achieve success. Excellent interpersonal skills. Ability to demonstrate empathy and manage expectations. Ability to inspire others and relate to people from diverse backgrounds. Experience of working in Higher Education (beneficial). Coaching and/or counselling skills training (advantageous). Why Arden: At Arden, you will become a part of a passionate and dedicated team who are committed to removing unnecessary barriers to learning and making education more accessible. Our people work hard to ensure our students journeys are the best they can possibly be, as such we want to reward our people with fantastic benefits. Employees benefit from: 30 days holiday + bank holidays on-top, and even a Christmas closure! A generous Aviva pension plan, company contributions starting from 7% SimplyHealth plan option Private Medical Insurance coverage (applies to certain job roles) Access to Perkbox benefits Study any Arden course for free, with a discount for all family and friends Plus, other excellent benefits Our ‘Golden Ticket’ which allows you to gift anyone in your life a free Arden education Our Values: Stand out, Progressive, Accessible, Resourceful, Kindness, reflect who we are as an institution, a team and as individuals. If they also reflect you and you are excited by the chance to be the driving, creative force within a growing business, we want to hear from you. There has never been a more exciting time to join Arden University, as we expand into new disciplines and locations. Closing Date: Thursday 12 of June We reserve the right to close this vacancy before the specified closing date should we receive sufficient applications or in order to respond to business needs. In order to avoid missing an opportunity to apply please submit your application as early as possible. If you are a current Arden student or have an upcoming course with us, you are not eligible to apply for Student Experience roles due to a conflict of interest related to system access. Equity, Diversity & Inclusion: Arden University is proud to be a Disability Confident Employer. This means that if you have a disability, as defined by the Disability Equality Act 2010, you may be guaranteed an interview if you meet the essential criteria for the role. If you wish to be considered under this scheme, you can indicate via the application form below. By doing so, you are also consenting for this information to be shared with the hiring team. For more details on what qualifies as a disability under the Disability Equality Act 2010, please refer to the guidance here . As an Equal Opportunity Employer we celebrate diversity and are committed to creating a diverse and inclusive workplace. Therefore, we make sure that our recruitment and selection processes never discriminate based upon people\'s age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances, and actively welcome applications from all groups. Sponsorship statement: Please be aware that some roles may not meet the points requirement for a sponsored Skilled Worker visa under the points-based immigration system. However, we welcome applications from candidates who do not currently have the right to work in the UK but may be eligible for a visa through an alternative route. Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Marketing, Public Relations, and Writing/Editing Industries Higher Education Referrals increase your chances of interviewing at Arden University by 2x Get notified about new Success Coach jobs in London, England, United Kingdom . 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Arden University Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Student Success Coach in London
✨Connect with Local Educational Institutions
Get involved with universities and colleges in your area, especially those that offer adult continuing education programmes. Attend open days or even guest lectures to network with faculty members and find out about potential job openings before they even get advertised.
✨Leverage Professional Education Networks
Join professional networks focused on adult education, such as the Adult Learning Australia or the International Society for Technology in Education. These communities often have job boards or can point you towards opportunities at places like Arden University just waiting for the right candidate!
✨Showcase Your Passion for Lifelong Learning
In your interviews, share your own experiences and thoughts on lifelong learning. Highlight any courses or workshops you've taken recently to demonstrate your commitment to personal development and the importance of education. This is a big plus for roles in this field!
✨Apply Through Our Website
Don't forget to check out our careers page at Arden University. Applying directly through our website not only makes your application stand out but also shows you're genuinely interested in joining us. We love seeing candidates who take that extra step.
Some tips for your application 🫡
Highlight Your Experience in Education:When crafting your CV for the Student Success Coach role, make sure to emphasise any relevant experience in adult or continuing education. This could be teaching credentials, training sessions you've facilitated, or programmes you’ve developed. The more specific you can be about your contributions and outcomes, the better!
Showcase Your Interpersonal Skills:In the adult continuing education sector, strong communication and interpersonal skills are key. Use your cover letter to share specific examples of how you’ve worked with diverse groups or handled different learning styles. Let us see how you've engaged learners—you’re selling your teaching style here!
Connect Your Passion to Our Mission:At Arden University, we value candidates who resonate with our mission to empower lifelong learners. Make sure your cover letter reflects your passion for adult education and your alignment with our goals. A genuine connection can really make your application stand out!
Keep it Professional Yet Personable:While it’s important to maintain professionalism in your application, don’t be afraid to let your personality shine through. We’re looking for someone who can connect with our learners, so a friendly, approachable tone can help convey that vibe in your written materials. Apply through our website and let us see the real you!
How to prepare for a job interview at Arden University
✨Showcase Your Passion for Lifelong Learning
When interviewing for a role in adult continuing education at Arden University, it's super important to highlight your passion for lifelong learning. Share personal anecdotes or experiences that demonstrate your commitment to education and how you've fostered a love for learning in others – this is something hiring managers love to see!
✨Prepare for Adult Education Methodologies
Be ready to dive into your knowledge of andragogy and educational theories during the interview. Expect questions about how you would adapt your teaching styles for adult learners – think about specific strategies you’ve used in the past and be prepared to discuss how they positively impacted your students.
✨Discuss Your Experience with Diverse Learners
At Arden University, you’ll likely encounter a diverse range of adult learners, so don’t shy away from discussing your experience with different demographics. Be prepared to share your successes in engaging learners from varied backgrounds, and how your approach has adapted to meet their unique needs.
✨Demonstrate Your Ability to Collaborate
Given that this is a full-time role, teamwork will be essential. Be ready to talk about your experiences working in collaborative settings, whether it be with fellow educators, administrators, or community partners. Highlight specific projects where your collaborative efforts contributed to successful educational outcomes.
