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For Companies At a Glance
- Tasks: Support students with financial needs and manage student funding.
- Company: Join Arden University, a forward-thinking institution revolutionising higher education.
- Benefits: 30 days holiday, pension plan, private medical insurance, and free courses for you and your family.
- Why this job: Be part of a passionate team making education accessible for all.
- Qualifications: Customer service skills and strong Excel capabilities are essential.
- Other info: Exciting growth opportunities in a dynamic environment.
The predicted salary is between 26000 - 27000 £ per year.
Salary: £26,000 - £27,000 per annum
Employment type: Permanent
Hours per week: 37
Reporting into: Student Finance Team Leader
Department: Student Finance
This role will be based full time from our Birmingham campus.
About Arden University
We are an aspirational and multi-award-winning university, delivering rapid growth with ambitious plans to disrupt the HE sector through our passion for innovation and digital education. Our vision is to become the first‑choice university for career‑focused lifelong learners worldwide, ensuring that everyone, everywhere can access higher education.
There has never been a more exciting time to join Arden University, as we expand into new disciplines, forge worldwide partnerships, and expand our locations.
About the Role
We are looking for an innovative Student Finance Officer to join our dynamic Student Finance team in our Birmingham study centre. As a Student Finance Officer, you will play a key role in supporting students studying through our blended learning model. Reporting to the Student Finance Team Leader, you will be the primary point of contact for face‑to‑face student support, while also managing crucial aspects of student funding. Collaboration is essential in this role, as you will work closely with colleagues to ensure students receive the best advice and support for their financial needs.
About You
We are interested in hearing from enthusiastic, proactive individuals with a proven ability to work under pressure and meet tight deadlines. Excellent customer service skills, along with strong Excel and data reporting capabilities, are essential. This role involves close collaboration with teams across the Finance department and the broader Arden University community. You will be a key contributor to continuous process improvement as we grow and evolve as an organisation.
Why Arden
At Arden, you will become a part of a passionate and dedicated team who are committed to removing unnecessary barriers to learning and making education more accessible. Our people work hard to ensure our students' journeys are the best they can possibly be, as such we want to reward our people with fantastic benefits.
- 30 days holiday + bank holidays on‑top, and even a Christmas closure!
- A generous Aviva pension plan, company contributions starting from 7%
- SimplyHealth plan option
- Private Medical Insurance coverage (applies to certain job roles)
- Access to Perkbox benefits
- Study any Arden course for free, with a discount for all family and friends
- Plus, other excellent benefits
- Our ‘Golden Ticket’ which allows you to gift anyone in your life a free Arden education
Our Values
Stand out, Progressive, Accessible, Resourceful, Kindness, reflect who we are as an institution, a team and as individuals. If they also reflect you and you are excited by the chance to be the driving, creative force within a growing business, we want to hear from you.
Closing Date: Wednesday 11 February
We reserve the right to close this vacancy before the specified closing date should we receive sufficient applications in order to respond to business needs. In order to avoid missing an opportunity to apply please submit your application as early as possible.
If you are a current Arden student or have an upcoming course with us, you are not eligible to apply for Finance roles due to a conflict of interest related to system access.
Equity, Diversity & Inclusion
Arden University is proud to be a Disability Confident Employer. This means that if you have a disability, as defined by the Disability Equality Act 2010, you may be guaranteed an interview if you meet the essential criteria for the role. If you wish to be considered under this scheme, you can indicate via the application form below. By doing so, you are also consenting for this information to be shared with the hiring team.
As an Equal Opportunity Employer we celebrate diversity and are committed to creating a diverse and inclusive workplace. Therefore, we make sure that our recruitment and selection processes never discriminate based upon people’s age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances, and actively welcome applications from all groups.
Sponsorship statement
Please be aware that some roles may not meet the points requirement for a sponsored Skilled Worker visa under the points‑based immigration system. However, we welcome applications from candidates who do not currently have the right to work in the UK but may be eligible for a visa through an alternative route.
Student Finance Officer - Birmingham employer: Arden University
Contact Detail:
Arden University Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Finance Officer - Birmingham
✨Tip Number 1
Get to know the company! Research Arden University and its values. When you understand what they stand for, you can tailor your approach during interviews and show how you fit right in.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend events. A friendly chat can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions. Think about how your skills match the role of Student Finance Officer. Use examples from your past experiences to demonstrate your capabilities.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Student Finance Officer - Birmingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Student Finance Officer role. Highlight your relevant experience and skills, especially in customer service and data reporting, to show us you're the perfect fit!
Show Your Passion: We love seeing enthusiasm! In your application, let us know why you're excited about working at Arden University and how you align with our values. A genuine connection to our mission can really make you stand out.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the point while showcasing your skills and experiences.
Apply Early: Don’t wait until the last minute! We might close the application process early if we get enough great candidates. So, hop onto our website and submit your application as soon as you can to avoid missing out!
How to prepare for a job interview at Arden University
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the role of a Student Finance Officer. Familiarise yourself with Arden University's mission and values, especially their focus on accessibility and innovation in education. This will help you align your answers with what they’re looking for.
✨Showcase Your Customer Service Skills
Since this role involves direct student support, be prepared to discuss your previous customer service experiences. Think of specific examples where you’ve gone above and beyond to assist someone, especially under pressure. This will demonstrate your proactive approach and ability to handle tight deadlines.
✨Excel at Excel
Given that strong Excel skills are essential for this position, brush up on your data reporting capabilities. Be ready to discuss how you've used Excel in past roles, perhaps to analyse data or create reports. If possible, mention any specific functions or tools you’re comfortable with.
✨Emphasise Collaboration
Collaboration is key in this role, so think about times when you’ve worked effectively within a team. Prepare to share examples of how you’ve contributed to process improvements or supported colleagues in achieving common goals. This will show that you’re a team player who can thrive in a dynamic environment.
