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For Companies At a Glance
- Tasks: Support quality assurance processes and student administration in a dynamic university environment.
- Company: Join Arden University, an innovative institution transforming higher education.
- Benefits: Enjoy 30 days holiday, pension plan, private medical insurance, and free courses.
- Why this job: Be part of a passionate team making education accessible for all.
- Qualifications: Strong admin skills, experience with databases, and problem-solving abilities required.
- Other info: Hybrid working model with opportunities for career growth and development.
The predicted salary is between 24000 - 26000 £ per year.
Overview
Salary: £24,000 – £26,000 per annum
Employment type: Fixed Term Contract for 6 months
Hours per week: 37
Reporting into: Quality Team Leader
Department: Quality & Registry
This role operates on a hybrid working arrangement that will require 1 day travel into our Coventry head office per month. This may fluctuate in line with business requirements. Our working model arrangements are a non-contractual benefit so please note that an Arden work location is added to our employment contracts.
About Arden University
We are an aspirational and multi-award-winning university, delivering rapid growth with ambitious plans to disrupt the HE sector through our passion for innovation and digital education. Our vision is to become the first-choice university for career-focused lifelong learners worldwide, ensuring that everyone, everywhere can access higher education.
There has never been a more exciting time to join Arden University, as we expand into new disciplines, forge worldwide partnerships, and expand our locations.
Quality and Registry Team
The Quality Administrator will sit within the Quality and Registry team, the university’s administration hub for our students. It is responsible for a wide range of functions, from governance through to student administration, marking and assessment. The team is also responsible for processing all results and grades for students and producing all certificates awarded at graduation.
The Role – Quality Administrator
Reporting to the Quality Team Leader, we are looking for a Quality Administrator to join our highly skilled and supportive Quality Team. Working in a fast-paced environment, this role provides important administrative support for Arden’s quality assurance and enhancement processes and procedures, including academic misconduct, student disciplinary, student appeals and exceptional mitigating circumstances.
About You
To be successful as a Quality Administrator you must have:
Essential:
- Strong administrative and customer service skills
- Experience of working with database systems and Excel reporting spreadsheets or data dashboards
- Strong problem-solving skills
- Ability to plan, organise and prioritise workloads to meet specific deadlines in a high-pressured environment
Desirable skills:
- Experience of working in a Higher Education/Further Education environment
- Knowledge of quality assurance or registry processes in an educational context
- Experience of working with student record systems or large IT record systems
Why Arden
At Arden, you will become part of a passionate and dedicated team who are committed to removing unnecessary barriers to learning and making education more accessible. Our people work hard to ensure our students’ journeys are the best they can be, and we offer fantastic benefits. Employees benefit from:
- 30 days holiday + bank holidays on top, plus a Christmas closure
- A generous Aviva pension plan, company contributions starting from 7%
- SimplyHealth plan option
- Private Medical Insurance coverage (applies to certain job roles)
- Access to Perkbox benefits
- Study any Arden course for free, with a discount for all family and friends
- Plus, other excellent benefits
- Our ‘Golden Ticket’ which allows you to gift anyone in your life a free Arden education
Our Values
Stand out, Progressive, Accessible, Resourceful, Kindness, reflect who we are as an institution, a team and as individuals. If these values reflect you and you are excited by the chance to be the driving, creative force within a growing business, we want to hear from you.
There has never been a more exciting time to join Arden University, as we expand into new disciplines and locations.
Closing Date: Monday 22 September.
We reserve the right to close this vacancy before the specified closing date should we receive sufficient applications or in order to respond to business needs. To avoid missing an opportunity to apply, please submit your application as early as possible.
If you are a current Arden student or have an upcoming course with us, you are not eligible to apply for Student Experience roles due to a conflict of interest related to system access.
Equity, Diversity & Inclusion
Arden University is proud to be a Disability Confident Employer. This means that if you have a disability, as defined by the Disability Equality Act 2010, you may be guaranteed an interview if you meet the essential criteria for the role. If you wish to be considered under this scheme, you can indicate via the application form below. By doing so, you are also consenting for this information to be shared with the hiring team. For more details on what qualifies as a disability under the Disability Equality Act 2010, please refer to the guidance here.
As an Equal Opportunity Employer we celebrate diversity and are committed to creating a diverse and inclusive workplace. Therefore, we ensure that our recruitment and selection processes never discriminate based on age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances, and actively welcome applications from all groups.
Sponsorship statement: Some roles may not meet the points requirement for a sponsored Skilled Worker visa under the points-based immigration system. However, we welcome applications from candidates who do not currently have the right to work in the UK but may be eligible for a visa through an alternative route.
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Quality Administrator - FTC 6 Months employer: Arden University
Contact Detail:
Arden University Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Administrator - FTC 6 Months
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Arden University on LinkedIn. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching Arden's values and recent projects. Show us how your skills align with our mission to make education accessible and innovative.
✨Tip Number 3
Practice common interview questions, especially around problem-solving and customer service. We want to see how you handle pressure and prioritise tasks in a fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Quality Administrator - FTC 6 Months
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Quality Administrator role. Highlight your administrative and customer service skills, and don’t forget to mention any experience with database systems or Excel reporting. We want to see how you fit into our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about joining Arden University and how your skills align with our values. Show us your passion for education and quality assurance.
Be Clear and Concise: When filling out your application, keep your answers clear and to the point. We appreciate straightforwardness, especially in a fast-paced environment like ours. Make it easy for us to see why you’re the right fit!
Apply Early!: Don’t wait until the last minute to submit your application. We might close the vacancy early if we find the right candidate, so get your application in through our website as soon as you can. We can’t wait to hear from you!
How to prepare for a job interview at Arden University
✨Know Your Stuff
Before the interview, make sure you understand the role of a Quality Administrator and the key responsibilities involved. Familiarise yourself with quality assurance processes and how they apply in an educational context. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Skills
Highlight your strong administrative and customer service skills during the interview. Be ready to provide examples of how you've successfully managed workloads in high-pressure environments. Use specific instances from your past experiences to demonstrate your problem-solving abilities and proficiency with database systems and Excel.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask the interviewer about the Quality & Registry team and their goals. This shows that you're engaged and eager to contribute. You might ask about the challenges the team currently faces or how they measure success in their quality assurance processes.
✨Embrace the Values
Familiarise yourself with Arden University's values: Stand out, Progressive, Accessible, Resourceful, and Kindness. Think about how these values resonate with you and be prepared to discuss how you embody them in your work. This will help you connect with the interviewers on a personal level and demonstrate that you're a good cultural fit.
