At a Glance
- Tasks: Lead IT service delivery and transformation across multiple locations.
- Company: A forward-thinking higher education institution in Nottingham.
- Benefits: Competitive salary, hybrid working, and a healthy work-life balance.
- Why this job: Make a real impact in IT service management and drive transformation.
- Qualifications: Extensive experience in IT service transformation and leadership skills.
- Other info: Join a dynamic team focused on continuous improvement.
The predicted salary is between 43200 - 72000 £ per year.
A forward-thinking higher education institution in Nottingham is seeking a new Head of IT Service Management. This strategic leadership role will oversee IT service delivery across multiple locations, ensuring alignment with business objectives and continuous improvement.
The ideal candidate will possess extensive experience in IT service transformation and leading large teams, alongside expertise in service management frameworks like ITIL.
This position offers competitive compensation and a hybrid working arrangement that supports a healthy work-life balance.
Head of IT Service Delivery & Transformation (Hybrid) in Nottingham employer: Arden University
Contact Detail:
Arden University Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of IT Service Delivery & Transformation (Hybrid) in Nottingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT service delivery space. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research the institution thoroughly and understand their IT service management needs. Be ready to discuss how your experience aligns with their goals, especially around service transformation and team leadership.
✨Tip Number 3
Showcase your expertise! Create a portfolio that highlights your past successes in IT service delivery and transformation. Use real examples to demonstrate how you’ve improved processes and led teams effectively.
✨Tip Number 4
Apply through our website! We make it easy for you to find and apply for roles like the Head of IT Service Delivery & Transformation. Keep an eye on our listings and don’t hesitate to submit your application directly!
We think you need these skills to ace Head of IT Service Delivery & Transformation (Hybrid) in Nottingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Head of IT Service Delivery & Transformation role. Highlight your expertise in IT service management frameworks like ITIL and any relevant leadership experience.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this strategic leadership role. Share specific examples of how you've successfully led IT service transformations in the past.
Showcase Your Leadership Skills: In both your CV and cover letter, emphasise your experience in leading large teams. We want to see how you've motivated and guided teams towards achieving business objectives and continuous improvement.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding the recruitment process.
How to prepare for a job interview at Arden University
✨Know Your ITIL Inside Out
Make sure you brush up on your knowledge of ITIL frameworks. Be ready to discuss how you've applied these principles in past roles, especially in service transformation. This will show that you not only understand the theory but can also implement it effectively.
✨Showcase Your Leadership Skills
As a Head of IT Service Delivery, you'll be leading large teams. Prepare examples of how you've successfully managed teams in the past, focusing on your leadership style and how you foster collaboration and continuous improvement within your team.
✨Align with Business Objectives
Research the institution's goals and values. During the interview, demonstrate how your vision for IT service delivery aligns with their business objectives. This shows that you're not just focused on IT, but also on how it supports the wider mission of the organisation.
✨Prepare for Scenario-Based Questions
Expect questions that ask you to solve hypothetical problems related to IT service delivery. Practice articulating your thought process and decision-making strategies. This will help you convey your strategic thinking and problem-solving skills effectively.