At a Glance
- Tasks: Support student welfare by monitoring attendance and engagement data.
- Company: Join Arden University, a multi-award-winning institution focused on innovation in education.
- Benefits: Enjoy 30 days holiday, a generous pension plan, and free courses for you and your family.
- Other info: Be part of a diverse and inclusive workplace that values kindness and accessibility.
- Why this job: Make a real difference in students' lives while working in a supportive team environment.
- Qualifications: Relevant degree or experience, strong IT skills, and excellent communication abilities.
The predicted salary is between 25000 - 27000 £ per year.
Salary: £25,000 - £27,000 per annum
Employment type: Permanent
Hours per week: 37
Reporting into: Student Persistence Manager
Department: Student Experience
This role will be based full time from our Nottingham campus.
About Arden University
We are an aspirational and multi‑award‑winning university, delivering rapid growth with ambitious plans to disrupt the HE sector through our passion for innovation and digital education. Our vision is to become the first‑choice university for career‑focused lifelong learners worldwide, ensuring that everyone, everywhere can access higher education.
There has never been a more exciting time to join Arden University, as we expand into new disciplines, forge worldwide partnerships, and expand our locations.
Student Experience
Our Attendance and Engagement Officer sits within our Student Experience team who are crucial to providing pastoral support and career advice to students to maintain student welfare. This includes providing the best experience and guidance from application, admission, through to graduation.
About the Opportunity
Your role will involve supporting Student Support teams by gathering and monitoring student attendance and online engagement data. You will deliver precise and timely information to assist with the implementation of Arden University’s attendance and engagement policy. Proficiency with various IT tools and confidence in handling datasets for analysis and review are required for this position.
About You
To succeed in the role of Attendance and Engagement Officer, you should demonstrate:
- A relevant undergraduate degree or prior experience in a similar position
- Strong proficiency in Microsoft Office, especially Excel, along with confident use of email and internet tools
- Excellent verbal and written communication skills
- Strong planning and organisational abilities, with a focus on managing workflows effectively
- A confident, courteous, and professional telephone manner
- The ability to work efficiently both independently and as part of a team
Why Arden
At Arden, you will become a part of a passionate and dedicated team who are committed to removing unnecessary barriers to learning and making education more accessible. Our people work hard to ensure our students’ journeys are the best they can possibly be, as such we want to reward our people with fantastic benefits.
- 30 days holiday + bank holidays on‑top, and even a Christmas closure!
- A generous Aviva pension plan, company contributions starting from 7%
- Bupa plan option
- Private Medical Insurance coverage (applies to certain job roles)
- Access to Perkbox benefits
- Study any Arden course for free, with a discount for all family and friends
- Plus, other excellent benefits
- Our ‘Golden Ticket’ which allows you to gift anyone in your life a free Arden education
Our Values
Stand out, Progressive, Accessible, Resourceful, Kindness, reflect who we are as an institution, a team and as individuals. If they also reflect you and you are excited by the chance to be the driving, creative force within a growing business, we want to hear from you.
Closing Date: Sunday 5 July
We reserve the right to close this vacancy before the specified closing date should we receive sufficient applications or in order to respond to business needs. In order to avoid missing an opportunity to apply please submit your application as early as possible.
If you are a current Arden student or have an upcoming course with us, you are not eligible to apply for Student Experience roles due to a conflict of interest related to system access.
Equity, Diversity & Inclusion
Arden University is proud to be a Disability Confident Employer. This means that if you have a disability, as defined by the Disability Equality Act 2010, you may be guaranteed an interview if you meet the essential criteria for the role. If you wish to be considered under this scheme, you can indicate via the application form below. By doing so, you are also consenting for this information to be shared with the hiring team.
As an Equal Opportunity Employer we celebrate diversity and are committed to creating a diverse and inclusive workplace. Therefore, we make sure that our recruitment and selection processes never discriminate based upon people’s age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances, and actively welcome applications from all groups.
Sponsorship statement
Please be aware that some roles may not meet the points requirement for a sponsored Skilled Worker visa under the points‑based immigration system. However, we welcome applications from candidates who do not currently have the right to work in the UK but may be eligible for a visa through an alternative route.
Attendance and Engagement Officer - Nottingham employer: Arden University
Arden University is an innovative and award-winning institution that prioritises accessibility in higher education, making it an exceptional employer for those passionate about student support. With a vibrant work culture that values kindness and resourcefulness, employees enjoy generous benefits including 30 days of holiday, a robust pension plan, and opportunities for personal and professional growth through free courses. Joining our Nottingham campus means being part of a dedicated team committed to enhancing the student experience and fostering a supportive learning environment.
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We think you need these skills to ace Attendance and Engagement Officer - Nottingham
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Familiarise yourself with common digital learning tools and platforms, like LMS systems or authoring tools that Arden University might use. Understanding these will give you an edge and show you’re ready to jump in from day one!
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