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For Companies At a Glance
- Tasks: Be the go-to person for students, providing support and enhancing their university experience.
- Company: A forward-thinking higher education institution in vibrant Newcastle.
- Benefits: Competitive salary, generous benefits, and a supportive work environment.
- Why this job: Make a real difference in students' lives while working in an innovative setting.
- Qualifications: Extensive customer service experience and a passion for helping others.
- Other info: Join a dynamic team and contribute to a thriving educational community.
The predicted salary is between 36000 - 60000 £ per year.
A forward-thinking higher education institution in Newcastle is seeking a Student Hub Advisor. You will be the first point of contact for students, providing tailored support through various communication channels. Your role is vital in enhancing student experiences, making a difference through excellent customer care.
Candidates should have extensive customer service experience and a strong passion for helping others. This position offers a competitive salary, generous benefits, and the opportunity to contribute to a dynamic and innovative educational environment.
Student Experience & Support Advisor in Newcastle upon Tyne employer: Arden University
Contact Detail:
Arden University Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Experience & Support Advisor in Newcastle upon Tyne
✨Tip Number 1
Make sure you know the ins and outs of the role. Research the institution and understand their values. This way, when you get that interview, you can show them how your passion for helping others aligns perfectly with their mission.
✨Tip Number 2
Practice your customer service scenarios! Think about how you would handle different student queries or concerns. We all know that being a Student Hub Advisor means being on the front line, so showing off your problem-solving skills will definitely impress.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend any open days. This not only gives you insider info but also shows your genuine interest in the role. Plus, who knows? They might even put in a good word for you!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to make a difference in student experiences, just like you!
We think you need these skills to ace Student Experience & Support Advisor in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for helping students shine through. We want to see how much you care about enhancing student experiences and providing excellent customer care.
Tailor Your Application: Make sure to customise your application to highlight your extensive customer service experience. We’re looking for specific examples that demonstrate how you've made a difference in previous roles.
Be Clear and Concise: Keep your writing clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on what makes you a great fit for the Student Hub Advisor role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Arden University
✨Know Your Stuff
Before the interview, make sure you understand the role of a Student Experience & Support Advisor. Familiarise yourself with the institution's values and how they align with your passion for helping students. This will show that you're genuinely interested in making a difference.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences where you've excelled in customer service. Think about challenging situations you've faced and how you resolved them. This will demonstrate your ability to provide tailored support and enhance student experiences.
✨Practice Active Listening
During the interview, listen carefully to the questions being asked. This not only shows respect but also allows you to respond more effectively. You might even want to paraphrase the question before answering to ensure you’re on the right track.
✨Ask Thoughtful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the team dynamics, the challenges students face, or how success is measured in this role. This shows your enthusiasm and commitment to contributing positively to the student experience.
