Disability & Accessibility Advisor - Newcastle in Newcastle upon Tyne

Salary: £30,000 – £35,000 per annum

Employment type: Permanent

Hours per week: 37

Reporting into: Team Leader

Department: Student Experience

Click here to read the full job description and view our excellent benefits here

This role operates on a hybrid working arrangement where you will be expected to travel to some campuses to support.

This may fluctuate in line with business requirements. Our working model arrangements are a non-contractual benefit so please note that an Arden work location is added to our employment contracts.

Travel will be required into the following locations:

• Newcastle campus

About Arden University:

We are an aspirational and multi-award-winning university, delivering rapid growth with ambitious plans to disrupt the HE sector through our passion for innovation and digital education. Our vision is to become the first-choice university for career-focused lifelong learners worldwide, ensuring that everyone, everywhere can access higher education.

There has never been a more exciting time to join Arden University, as we expand into new disciplines, forge worldwide partnerships, and expand our locations.

Student Experience:

This role sits within the broader Student Experience department, dedicated to ensuring an excellent student journey throughout the student lifecycle at Arden, from application and admission though to graduation.

This role sits within Wellbeing Services, a key area of the Student Experience department. Wellbeing Services includes Disability and Accessibility and Mental Health and Wellbeing support for Arden Students.

About the Opportunity:

Passionate about supporting disabled students? Join our growing Wellbeing team as a Disability & Accessibility Advisor You\’ll provide one-to-one support, manage student caseloads, assist with Disabled Students\’ Allowances (DSA), and ensure inclusive learning environments.

This role involves running drop-in sessions, collaborating on support plans & adjustments, and working with academics to embed accessibility across our campuses. You\’ll also help shape wellbeing initiatives, deliver training, and enhance the student experience.

About You:

We are looking for a dedicated Disability & Accessibility Adviser to join our team and provide specialist support to students with disabilities. This role is crucial in ensuring an inclusive and accessible learning environment, offering tailored guidance, assessments, and practical support. The ideal candidate will have experience in disability advisory roles, strong interpersonal skills, and a passion for student success.

Experience

• Experience as a Disability Advisor or a similar role in a Higher Education setting.
• Strong background in providing specialist advice and guidance to disabled individuals in a front-facing role.
• Experience conducting needs assessments, developing support plans, and identifying reasonable adjustments.
• Sound understanding of disability legislation and best practices in Higher Education, including the Equality Act and GDPR.
• Evidence of training and continuous professional development in disability support.

Skills & Attributes

• High-level expertise in disability advice, guidance, and reasonable adjustments in Higher Education.
• Confident in delivering training sessions to staff and students to promote awareness and reduce stigma around disability.
• IT proficiency, including maintaining detailed and professional records of student interactions and outcomes.

Knowledge

• Familiarity with the Disabled Students\’ Allowances (DSA) application process.
• In-depth knowledge of the Equality Act and GDPR in relation to disability support in Higher Education.

Why Arden:

At Arden, you will become a part of a passionate and dedicated team who are committed to removing unnecessary barriers to learning and making education more accessible. Our people work hard to ensure our students journeys are the best they can possibly be, as such we want to reward our people with fantastic benefits. Employees benefit from:

• 30 days holiday +