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- Tasks: Be the go-to person for students, offering support via in-person, phone, and chat.
- Company: A leading educational institution in London with a focus on student success.
- Benefits: Competitive salary and an inclusive working environment.
- Why this job: Make a real difference in students' university journeys while developing your skills.
- Qualifications: Strong customer service background and excellent communication skills.
- Other info: Join a supportive team dedicated to enhancing student experiences.
The predicted salary is between 30000 - 42000 £ per year.
A leading educational institution in London is seeking a Student Hub Advisor to be the first point of contact for students, providing support across multiple channels including in-person, phone, and chat. The ideal candidate will have a strong background in customer service and possess excellent communication skills, ensuring that students receive tailored guidance throughout their university journey. This role offers a competitive salary and an inclusive working environment.
Student Experience & Support Advisor – Holborn in Manchester employer: Arden University
Contact Detail:
Arden University Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Experience & Support Advisor – Holborn in Manchester
✨Tip Number 1
Make sure you know the ins and outs of the role. Research what a Student Experience & Support Advisor does and think about how your skills match up. This will help you stand out when you chat with potential employers.
✨Tip Number 2
Practice your communication skills! Since this role is all about connecting with students, try role-playing scenarios with friends or family. The more comfortable you are, the better you'll come across in interviews.
✨Tip Number 3
Network like a pro! Reach out to current or former employees of the institution on LinkedIn. They can give you insider tips and might even put in a good word for you. Plus, it shows you're genuinely interested!
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to submit your application and keep track of your progress. Plus, it shows you're keen on joining our community!
We think you need these skills to ace Student Experience & Support Advisor – Holborn in Manchester
Some tips for your application 🫡
Show Your Passion for Student Support: When writing your application, let us see your enthusiasm for helping students. Share any relevant experiences that highlight your customer service skills and how you’ve made a difference in someone’s educational journey.
Tailor Your Application: Make sure to customise your CV and cover letter for the Student Experience & Support Advisor role. Use keywords from the job description to demonstrate that you understand what we’re looking for and how you fit the bill.
Be Clear and Concise: We appreciate clarity! Keep your application straightforward and to the point. Avoid jargon and ensure your communication is easy to read, showcasing your excellent communication skills right from the start.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Arden University
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Student Experience & Support Advisor. Familiarise yourself with the channels you'll be using to support students, like in-person, phone, and chat. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this position requires a strong background in customer service, prepare examples from your past experiences where you've successfully assisted customers or clients. Highlight how you tailored your approach to meet their needs, as this will resonate well with the interviewers.
✨Practice Your Communication Skills
Excellent communication is key for this role. Consider doing mock interviews with friends or family to practice articulating your thoughts clearly and confidently. Focus on being concise while still providing detailed answers, as this will reflect your ability to communicate effectively with students.
✨Emphasise Inclusivity and Support
This institution values an inclusive working environment, so be prepared to discuss how you can contribute to that culture. Share any experiences you have in supporting diverse groups or creating welcoming spaces, as this will show that you align with their values and are ready to foster a positive student experience.
