At a Glance
- Tasks: Maintain and enhance diverse IT infrastructure, ensuring reliable and secure services.
- Company: Join Arden University, a multi-award-winning institution passionate about innovation in education.
- Benefits: Enjoy 30 days holiday, private medical insurance, and free courses for you and your family.
- Other info: Hybrid working model with travel to various UK locations; excellent career growth opportunities.
- Why this job: Be part of a dynamic team driving technology transformation in higher education.
- Qualifications: 3+ years in IT infrastructure with strong problem-solving skills and technical knowledge.
The predicted salary is between 45000 - 55000 € per year.
This role operates on a hybrid working arrangement that will require regular travel into our UK locations listed below when required. Travel each week will fluctuate in line with business requirements but roughly once per week is normal.
Travel Locations:
- Coventry head office
- Birmingham campus
- Leeds campus
- Nottingham campus
- Manchester campus
- London area (Stratford, Holborn & Ealing)
- Newcastle campus
About Arden University:
We are an aspirational and multi-award-winning university, delivering rapid growth with ambitious plans to disrupt the HE sector through our passion for innovation and digital education. Our vision is to become the first-choice university for career-focused lifelong learners worldwide, ensuring that everyone, everywhere can access higher education.
About Our Department:
The IT Infrastructure Engineer sits within our Technology Department that is crucial to making sure our employees and students can work effectively, deliver projects, find the right solutions and ensure we develop the technology that will make the biggest difference. Our IT team is made up of around 65 employees with a vast range of skills from Software Development to IT Operations and Security. Our IT Department values employee development and we have lots of great examples of employee progression and promotions within the team.
About The Opportunity:
As an Infrastructure Engineer, you will play a vital role in delivering the University’s IT vision and strategy, supporting the ongoing transformation of our technology landscape. You will be responsible for maintaining and enhancing a diverse infrastructure environment, including cloud services, on-premises systems, virtualisation platforms, network infrastructure, VoIP technologies, and Microsoft 365. Working closely with Senior Engineers and our Head of IT Operations, you will help drive improvements in system stability, security, and scalability, ensuring a reliable and high-performing IT environment that supports both staff and students.
About You:
We are looking for a proactive and technically skilled Infrastructure Engineer with a strong problem-solving mindset and a passion for delivering reliable, secure, and scalable IT services. You will bring a blend of hands-on experience and broad technical knowledge across infrastructure environments, with the ability to work independently and as part of a team. Comfortable operating in a dynamic environment, you will be confident troubleshooting complex issues and continuously improving systems and processes.
Essential Requirements:
- Minimum 3+ years’ experience managing server operating systems and associated tools
- Proven in-depth technical problem-solving capability
- Experience with virtualisation technologies (e.g. Hyper-V, VMware)
- Experience with infrastructure monitoring tools and practices
- Experience managing and maintaining backup solutions (e.g. Veeam or similar)
- Good understanding of networking technologies (wired and wireless), ideally including Cisco Meraki
- Knowledge of desktop software environments (e.g. Microsoft Office, Adobe, Java)
- Experience with storage technologies (e.g. Nimble or similar)
- Knowledge of Microsoft desktop operating systems and deployment tools (e.g. Windows 11, MDT, MDOP)
- Experience with endpoint management tools (e.g. MECM/MCM, Intune)
- Broad understanding of server and desktop industry standards
- Good working knowledge of cloud infrastructure services alongside traditional on-premises solutions
- Strong scripting skills (e.g. PowerShell, Kix, VB)
- Strong knowledge of Microsoft technologies, including Active Directory, Azure AD, GPO, DNS, DHCP, Certificate Services, and DFS
- Working knowledge of Linux environments (e.g. Ubuntu, CentOS, RHEL) and related applications (e.g. Apache, HAProxy, MySQL, RabbitMQ)
Desirable Requirements:
- Certifications - Microsoft (e.g. MCSA/MCSE, Azure DevOps) / Networking / VOIP (CCNA/CCNP) / AWS (Foundation/Associate)
- MAC Management techniques
- DevOps experience
- Security frameworks (e.g. PCI DSS, Cyber Essentials, ISO 27001)
- Security technologies - (Firewall / AV / Device Encryption)
- Knowledge of Cloud Platforms (Azure/AWS/GCP)
Benefits:
- 30 days holiday + bank holidays on top, and even a Christmas closure!
- A generous Aviva pension plan, company contributions starting from 7%
- SimplyHealth plan option
- Private Medical Insurance coverage (applies to certain job roles)
- Access to Perkbox benefits
- Study any Arden course for free, with a discount for all family and friends
- Plus, other excellent benefits
- Our ‘Golden Ticket’ which allows you to gift anyone in your life a free Arden education
Our Values: Stand out, Progressive, Accessible, Resourceful, Kindness, reflect who we are as an institution, a team and as individuals. If they also reflect you and you are excited by the chance to be the driving, creative force within a growing business, we want to hear from you.
Closing Date: 5th May (midnight)
We reserve the right to close this vacancy before the specified closing date should we receive sufficient applications or in order to respond to business needs. In order to avoid missing an opportunity to apply please submit your application as early as possible.
If you are a current Arden student or have an upcoming course with us, you are not eligible to apply for Student Experience roles due to a conflict of interest related to system access.
Equity, Diversity & Inclusion: Arden University is proud to be a Disability Confident Employer. This means that if you have a disability, as defined by the Disability Equality Act 2010, you may be guaranteed an interview if you meet the essential criteria for the role. If you wish to be considered under this scheme, you can indicate via the application form below. By doing so, you are also consenting for this information to be shared with the hiring team. As an Equal Opportunity Employer we celebrate diversity and are committed to creating a diverse and inclusive workplace.
Therefore, we make sure that our recruitment and selection processes never discriminate based upon people's age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances, and actively welcome applications from all groups.
Sponsorship Statement: Please be aware that some roles may not meet the points requirement for a sponsored Skilled Worker visa under the points-based immigration system. However, we welcome applications from candidates who do not currently have the right to work in the UK but may be eligible for a visa through an alternative route.
IT Infrastructure Engineer in Manchester employer: Arden University
Arden University is an exceptional employer that prioritises employee development and offers a vibrant work culture, fostering innovation and collaboration within its IT department. With a generous benefits package including 30 days of holiday, a robust pension plan, and opportunities for free education, Arden is committed to supporting its staff's professional growth while ensuring a meaningful impact on the higher education sector.
StudySmarter Expert Advice🤫
We think this is how you could land IT Infrastructure Engineer in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, attend industry meetups, and engage on platforms like LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for those interviews! Research common questions for IT Infrastructure Engineers and practice your responses. Make sure you can showcase your problem-solving skills and technical knowledge confidently.
✨Tip Number 3
Tailor your approach! When you find a role that excites you, customise your pitch to highlight how your skills align with their needs. Show them why you're the perfect fit for their team at Arden University.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our innovative team.
We think you need these skills to ace IT Infrastructure Engineer in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the IT Infrastructure Engineer role. Highlight your relevant experience with server operating systems, virtualisation technologies, and any cloud services you've worked with. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your problem-solving mindset can contribute to our tech team. Keep it engaging and personal – we love a bit of personality!
Showcase Your Technical Skills:Don’t hold back on showcasing your technical skills in your application. Mention your experience with tools like PowerShell, Veeam, and any networking technologies you know. We’re looking for someone who can hit the ground running!
Apply Early Through Our Website:Don’t wait until the last minute! Apply early through our website to ensure your application gets the attention it deserves. Plus, it gives you a better chance to stand out before the closing date!
How to prepare for a job interview at Arden University
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially around server operating systems, virtualisation technologies, and cloud services. Be ready to discuss your hands-on experience with tools like Hyper-V, VMware, and Microsoft 365, as well as any scripting skills you have.
✨Showcase Problem-Solving Skills
Prepare to share specific examples of how you've tackled complex IT issues in the past. Think about times when you improved system stability or security, and be ready to explain your thought process and the outcomes.
✨Understand the Company Culture
Familiarise yourself with Arden University's values and mission. Be prepared to discuss how your personal values align with theirs, especially around innovation and accessibility in education. This shows you're not just a tech whiz but also a good cultural fit.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask at the end of your interview. Inquire about the team dynamics, ongoing projects, or future technology initiatives. This demonstrates your genuine interest in the role and helps you assess if it's the right fit for you.
