At a Glance
- Tasks: Support the Business Development team in managing operations and ensuring compliance.
- Company: Join Arden University, a forward-thinking institution revolutionising higher education.
- Benefits: Enjoy 30 days holiday, a generous pension plan, and free courses for you and your family.
- Other info: Hybrid working model with travel to various campuses; excellent career growth opportunities.
- Why this job: Be part of a passionate team making education accessible and impactful.
- Qualifications: A-Levels and experience in a customer-focused operational role are essential.
The predicted salary is between 27100 - 31000 £ per year.
Salary: £27,100 - £31,000
Employment type: Permanent
Hours per week: 37
Reporting into: Business Development Operations Team Leader
Department: Business Development
This role follows a hybrid working arrangement and will require travel to our Manchester campus during open days for each of the four intakes throughout the year. This will involve being on-site 2–3 days per week for up to two months. You may also be required to travel to additional campuses as needed. This may fluctuate in line with business requirements.
About Arden University
We are an aspirational and multi-award-winning university, delivering rapid growth with ambitious plans to disrupt the HE sector through our passion for innovation and digital education. Our vision is to become the first-choice university for career-focused lifelong learners worldwide, ensuring that everyone, everywhere can access higher education.
Business Development
Our Business Development team are vital in growing our business. From new partnerships and opportunities to increasing student numbers.
About the Role
You will be supporting the Business Development Operations Team Leader and wider BD team in managing day-to-day operational processes. This role ensures agent onboarding, compliance tracking, data management, and interview scheduling are delivered efficiently and accurately. You will monitor and coordinate operational tasks, maintain trackers and systems and provide high-quality support to internal stakeholders and education agents. This role is essential in ensuring that business development operations run smoothly and that compliance and quality standards are consistently met. You will also be key in face-to-face Interview Days, travelling to different campuses and helping to co-ordinate the days with Academic and Campus support.
About You
We are looking for a highly organised and proactive Executive Assistant with the following experience:
- Essential requirements:
- A-Levels, plus some hands-on experience in a similar or related operational role(s)
- Able to plan and prioritise tasks effectively and work to deadlines
- Good accuracy and attention to detail
- Experience of working in a customer/student-focused environment
- Experience working within a fast-paced environment and being able to organise oneself to keep on top of workload
- Desirable requirements:
- Proven track record of extensive relevant work experience, demonstrating practical and theoretical knowledge of a specific/specialised field of work.
- Knowledge in SITS, MS Excel and Salesforce
Why Arden
At Arden, you will become a part of a passionate and dedicated team who are committed to removing unnecessary barriers to learning and making education more accessible. Our people work hard to ensure our students' journeys are the best they can possibly be, as such we want to reward our people with fantastic benefits.
- 30 days holiday + bank holidays on-top, and even a Christmas closure!
- A generous Aviva pension plan, company contributions starting from 7%
- Bupa plan option
- Private Medical Insurance coverage (applies to certain job roles)
- Access to Perkbox benefits
- Study any Arden course for free, with a discount for all family and friends
- Plus, other excellent benefits
- Our ‘Golden Ticket’ which allows you to gift anyone in your life a free Arden education
Our Values: Stand out, Progressive, Accessible, Resourceful, Kindness, reflect who we are as an institution, a team and as individuals. If they also reflect you and you are excited by the chance to be the driving, creative force within a growing business, we want to hear from you.
Closing Date: Wednesday 17 June
We reserve the right to close this vacancy before the specified closing date should we receive sufficient applications or in order to respond to business needs. In order to avoid missing an opportunity to apply please submit your application as early as possible.
If you are a current Arden student or have an upcoming course with us, you are not eligible to apply for Student Experience roles due to a conflict of interest related to system access.
Equity, Diversity & Inclusion
Arden University is proud to be a Disability Confident Employer. This means that if you have a disability, as defined by the Disability Equality Act 2010, you may be guaranteed an interview if you meet the essential criteria for the role. If you wish to be considered under this scheme, you can indicate via the application form below.
As an Equal Opportunity Employer we celebrate diversity and are committed to creating a diverse and inclusive workplace. Therefore, we make sure that our recruitment and selection processes never discriminate based upon people's age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances, and actively welcome applications from all groups.
Sponsorship statement: Please be aware that some roles may not meet the points requirement for a sponsored Skilled Worker visa under the points-based immigration system. However, we welcome applications from candidates who do not currently have the right to work in the UK but may be eligible for a visa through an alternative route.
Business Development Operations Coordinator - Manchester employer: Arden University
Arden University is an exceptional employer that prioritises innovation and accessibility in higher education, offering a supportive work culture where employees are valued and rewarded. With generous benefits including 30 days of holiday, a robust pension plan, and opportunities for personal and professional growth, Arden fosters a collaborative environment that empowers staff to make a meaningful impact on students' lives. Located in Manchester, this role provides the unique advantage of being part of a rapidly expanding institution dedicated to transforming the educational landscape.
StudySmarter Expert Advice🤫
We think this is how you could land Business Development Operations Coordinator - Manchester
✨Tip Number 1
Network like a pro! Reach out to current employees at Arden University on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the job. Personal connections can make a huge difference!
✨Tip Number 2
Prepare for the interview by researching Arden's values and recent developments. Show us that you’re not just another candidate but someone who genuinely aligns with our mission to make education accessible. Bring your A-game!
✨Tip Number 3
Practice common interview questions, especially those related to organisation and customer focus. We want to see how you handle real-life scenarios, so think of examples from your past roles that highlight your skills.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can leave a lasting impression. It shows us that you’re enthusiastic about the role and appreciate the opportunity to interview.
We think you need these skills to ace Business Development Operations Coordinator - Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Business Development Operations Coordinator role. Highlight relevant experience and skills that match the job description, like your organisational skills and customer-focused experience.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're excited about joining Arden University and how you can contribute to our mission. Keep it concise but impactful!
Showcase Your Attention to Detail:Since this role requires good accuracy and attention to detail, make sure your application is free from typos and errors. Double-check everything before hitting send – we love a polished application!
Apply Early!:Don’t wait until the last minute to submit your application. We might close the vacancy early if we get enough applications, so get yours in through our website as soon as you can!
How to prepare for a job interview at Arden University
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Business Development Operations Coordinator role. Familiarise yourself with the key responsibilities like agent onboarding and compliance tracking. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Organisational Skills
Since this role requires a high level of organisation, be prepared to discuss specific examples of how you've successfully managed multiple tasks or projects in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your ability to prioritise effectively.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to work under pressure. Think about situations where you've had to coordinate events or manage compliance issues, and be ready to explain how you handled them. This will showcase your practical experience in a fast-paced environment.
✨Emphasise Your Customer Focus
As the role involves working in a customer/student-focused environment, be ready to share examples of how you've provided excellent service in previous roles. Highlight your attention to detail and how it contributes to a positive experience for students and stakeholders alike.
